AI Packet Analyzer is available now as part of Proactive PCAP. Learn how to access and use this feature in your Meraki Dashboard here: AI PCAP Analyzer Overview

We’re modernizing the Switching pages to make your day-to-day experience smoother, faster, and more intuitive.  Over the next few weeks, these updates will roll out incrementally, and here’s what you can expect:  

Introducing AI Assisted Case Creation directly within the Meraki AI Assistant! Now, when you encounter a technical issue, your AI Assistant can do more than just answer questions – it can help you initiate support cases with unprecedented ease and speed.

We are excited to announce that the Cisco Meraki dashboard has achieved two new key certifications worldwide, ISO 27017 and ISO 27018. 

Learn more about a new native integration with Zebra to enhance client analytics. You can now access to deep client-side insights for your Zebra devices directly within the Meraki Dashboard, helping you solve network and device problems faster!

Users can now onboard their Catalyst 9500 and Cisco C9610 Smart Switches to dashboard via cloud management with device configuration. This expanded capability allows users to extend the monitoring capabilities of the Meraki dashboard from the edge to the core, while still retaining the full IOS XE feature-set. 

Get the best of both worlds.
We’re excited to announce Cloud Monitoring support for the Cisco Catalyst 9800-CL Wireless Controller, bringing the simplicity and visibility of the Meraki Dashboard to your virtual Catalyst wireless deployments.

We’re excited to announce packet capture support for Cloud Monitored Wireless Access Points, bringing powerful, cloud-driven troubleshooting to hybrid wireless deployments.

Search for clients by partial mac address and search for devices by device model. 

We are delighted to announce that the Cisco AI Assistant is officially available in the Meraki dashboard for all customers in India! This milestone accelerates our global AgenticOps journey, empowering IT teams to transform network operations with intelligent automation and conversational simplicity.

We’ve added a configurable delay before sending RADIUS Accounting-Start so client IPs are reliably captured. This helps eliminate policy mis-matches caused by premature accounting messages.

Stop Unboxing Your APs. seriously. The days of the "Staging Party" are dead. With the new AP Zero Touch Deployment, you can ship factory-sealed boxes directly to the site and let the network handle the configuration logic. It’s the first step toward AgenticOps. See how it works.

The last few months have brought some amazing new capabilities to Cisco Agentic Workflows, designed to make your automation journey smoother, more powerful, and even more accessible. Read more to see what's new and improved. 

You asked, and it’s finally here – we heard your requests to see all your networks across Meraki and Catalyst Center in one place.

We are pleased to announce that IOS XE 17.15.4.1 (RC) is now available in dashboard. This release delivers critical bug fixes, stability enhancements, and improvements outlined below.  

Firmware Upgrade Status on cloud managed IOS XE provides in-depth insight into the status of your devices as they progress through the firmware upgrade process.

We're thrilled to announce the availability of Dark Mode for the Meraki Dashboard! Many customers have eagerly asked for an alternate theme to reduce eye strain and improve readability in low-light environments.

Our teams have put a lot of care and attention to ensure that Dark Mode is optimized across the most common and frequent workflows in the Meraki Dashboard. There may be rare instances where minor visual inconsistencies or unexpected display behaviors appear while we continue to improve the experience and Meraki Support is ready to assist in these circumstances to ensure that we can quickly resolve them.

We believe the vast majority of your interactions will be greatly enhanced by Dark Mode, and we are committed to continuously refining the experience.

We are beginning to progressively roll this out today and expect it to be fully available to all users over the next 2 weeks.

We are thrilled to announce that the Cisco AI Assistant with new Agentic skills is now available in the Cisco Meraki dashboard for all customers! This marks a significant milestone in our AgenticOps journey to transform network operations and empower IT teams with AI. 

We're thrilled to announce the launch of Device End-of-Life (EoL) Visibility in the Meraki Dashboard! This new feature is designed to enable more effective and proactive management of Meraki and Cisco devices

The AI Assistant is Smarter and More Capable than Ever...

We’re excited to announce a significant update for organizations using Adaptive Policy. 

The new matrix view for Adaptive Policy provides a highly visual interface to monitor, troubleshoot, and configure micro-segmentation policies across the network.  

We are thrilled to announce that Workflows is now generally available! If your account is hosted in the US, EU, or APJC data centers, you can access Workflows via the Automation menu within Dashboard starting today!

Keeping your network healthy starts with having the right insights at your fingertips. That’s why we’re rolling out enhancements to dashboard, designed to give our switching users a cleaner, more complete view of device performance, stability, and utilization.

Building on the introduction of cloud management with IOS XE, this new release brings advanced routing, high availability, and cloud expansion features, plus support for additional powerful switching platform support, such as the entire C9200, C9300, and C9500 High Performance switching.

Want to configure alerts for a specific set of networks, alert types, or recipients? Tired of receiving alerts outside of critical hours or during scheduled maintenance? Need custom thresholds based on your organization’s environment? With the new Alert Profile and customization features, you can customize alert configurations across your entire organization at scale. 

Alert Profiles and customization features are generally available to all customers and can be accessed by admins with organization-level privileges from the Organization Alerts page!  

We’re excited to announce the availability of AP Live Tools in the Meraki Dashboard for Cloud Managed (Hybrid Mode) for Catalyst APs joined to Catalyst Wireless LAN Controllers (WLCs).

We are thrilled to share that the Cisco AI Assistant is now available for Early Access Opt-in in Canada and select countries across Asia!

Catalyst Wi-Fi 7 access points are now visible and monitored in the Meraki Dashboard through Cloud-Managed Hybrid Operating Mode.

Meraki now enables administrators to override default AP port profiles on individual access points within template-driven networks—providing finer control without affecting global configurations.

You may have noticed a new VRF page under the Organization menu in dashboard 👀 

This page allows users to create Virtual Routing and Forwarding instances, or VRFs, which can then be used for configuring VRF related functions on platforms that support VRF in any network in the organization. 

For example, starting with IOS XE 17.18 Catalyst 9000 switches that have hardware support for VRFs can have interfaces assigned to VRFs you create on the organization-wide VRF page.  

If you’re new to VRF, it allows layer 3 routing devices (such as switches and routers) to keep multiple, separate routing tables, which creates segmentation at layer 3. This is often used to create separate networks for devices such as corporate workstations, IoT devices, or payment processing systems. VRFs allow these devices to use the same switches without being able to reach each other, unless a fusion device such as a firewall is used to connect the VRFs together. 

🔗 See a Preview of VRF from Cisco Live