Hey Meraki Community!
Hope those of you in Amsterdam are enjoying the show!
We're thrilled to announce Early Access for AI Packet Analyzer within Proactive PCAP. The industry’s first packet level AI analysis. Simplifying root cause analysis for failed client connections.
The Problem We're Solving
You know the pain all too well. A client fails to connect, and suddenly you're staring down a rabbit hole of manual packet analysis. You're sifting through lines and lines of PCAP data, correlating events, checking configurations, and trying to piece together what actually went wrong. It's time-consuming, requires deep expertise, and honestly? It's nobody's favorite part of the job.
Here's where things get fun. AI Packet Analyzer takes Proactive PCAP further than just capturing packets as failures occur. It actually analyzes, contextualizes, and explains what went wrong at the packet level.
Here's How It Works:
Intelligent Capture: The moment a client failure occurs, the system automatically captures the exact packets involved and uploads them to the AI cloud. No manual intervention needed.
Multimodal AI Analysis: Using a specialized model trained through Reinforcement Learning from Human Feedback (RLHF), the analyzer examines packet exchanges, network events, and configuration data simultaneously to understand the full context of the failure.
Visual Packet Flow: Instead of scrolling through endless packet dumps, you get a clean, visual timeline that highlights exactly which packets caused the issue.
Plain-English Summaries: AI translates complex technical packet data into clear, readable explanations that tell you why the failure happened.
Actionable Remediation: You get specific, packet-level recommendations for fixing the problem. No guesswork required.
What used to take hours, and sometimes days(!) can now take minutes by automating the heavy lifting that previously required to find and fix the problem.
Real-World Example
Picture this: A user can't authenticate to the network and sees an "Authentication failed by EAPOL timeout" error.
In the old world, an engineer would manually dig through thousands of packet exchanges, trying to identify the breakdown point. It might take hours or days.
With AI Packet Analyzer, the system automatically triggers capture, identifies that the client failed to respond to an EAP-ID request, highlights the four specific problematic packets, and provides a summary recommending you check the device's supplicant settings, all within minutes of the failure occurring.
Fewer escalations. Faster resolutions. Happier users.
Ready to Get Started?
AI Packet Analyzer is available now as part of Proactive PCAP. Learn how to access and use this feature in your Meraki Dashboard here: AI PCAP Analyzer Overview
We'd love to hear your thoughts and experiences once you've had a chance to try it out. We have our team standing by including, Product Manager, @HelenEwing so drop your questions, feedback, and once you get it set up, your success stories in the comments below!
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