As part of our ongoing commitment to the cloud and helping customers meet their local data storage needs, we are excited to announce that Cisco Meraki India Region cloud is now released in GA (General Availability).   All accounts and organizations created in the India region are stored locally within the country and are separated from other regions by design. All while providing the same intuitive experience, simplicity, and reliability as other Meraki regions.   Visit our documentation for the latest info on the Meraki India Region.   What’s released? Release stability: Meraki India Region in GA marks a stable release following our Early Access introduction in June 2024. Products supported: Meraki MR & CW wireless access points, MS & Catalyst-M switches, MX security & SD-WAN, Z-series teleworker gateways, MG cellular gateways, and MT sensors. India dashboard: The dashboard can only be accessed through a separate .in URL (https://dashboard.meraki.in). Mobile app: Meraki India Region organizations can now also be accessed from the Meraki mobile app (Android & iOS). This makes it easy to monitor your networks, get alerts, and triage issues on-the-go.   Getting started   For the Meraki India dashboard: Go to the India dashboard: https://dashboard.meraki.in Ensure "India” region (default) is selected in the account creation page region drop-down. Note: Created accounts can only be accessed through the India dashboard.     For the Meraki mobile app: Download the mobile app from the Google Play Store (Android) or App Store (iOS) From the app sign in page, tap the globe icon in the bottom right Select “Meraki India” region Tap “Confirm” to confirm the region   More questions? Contact your Cisco Account Manager or reach out to our Sales team for more information.   ... View more

We heard your need for more granular access control and are excited to introduce RBAC Foundations!   As a highly requested feature, RBAC Foundations (Early Access) is the first version of RBAC that makes it easier for you to control which admins have access to specific network resources and take bulk admin actions to significantly boost productivity.   Visit our documentation to learn more about RBAC in the dashboard Administrators page.   What’s new in RBAC Foundations       Increase productivity: manage admins in one place and enjoy faster page loading from a significant Administrators page performance boost. Better network controls: assign more granular permissions with new and improved advanced role management E.g. SSID manager, Switch Port manager, and Client Monitor. Save time: perform bulk actions such as managing access across multiple networks or for multiple admins in a single flow. Efficient data navigation and retrieval through search and filtering. 1:1 SAML admin alignment for external authentication of users and SSO. Optimize workflows: enable seamless and more focused task completion with tailored interfaces and intuitive tooltips that adapt to user permissions.   Getting started Log in to your Meraki dashboard From the left-hand navigation > Network-wide > Configure > Administration OR navigate to Organization > Administrators Then, toggle the “Try new version” button in the top right of the page   Availability   RBAC Foundations will be available in Early Access in an updated version of the dashboard Administrators page globally beginning December 17, 2024.   Stay tuned as we continually innovate and add more functionality to enhance role and admin management.   P.S. share your feedback with @Katia and the team! Let us know what’s useful and any features you’d like to see below or from the “Give your feedback” button in the bottom right of any dashboard page.  ... View more

We heard your need for more granular access control and are excited to introduce RBAC Foundations!   As a highly requested feature, RBAC Foundations (Early Access) is the first version of RBAC that makes it easier for you to control which admins have access to specific network resources and take bulk admin actions to significantly boost productivity.   Visit our documentation to learn more about RBAC in the dashboard Administrators page.   What’s new in RBAC Foundations       Increase productivity: manage admins in one place and enjoy faster page loading from a significant Administrators page performance boost. Better network controls: assign more granular permissions with new and improved advanced role management E.g. SSID manager, Switch Port manager, and Client Monitor. Save time: perform bulk actions such as managing access across multiple networks or for multiple admins in a single flow. Efficient data navigation and retrieval through search and filtering. 1:1 SAML admin alignment for external authentication of users and SSO. Optimize workflows: enable seamless and more focused task completion with tailored interfaces and intuitive tooltips that adapt to user permissions.   Getting started Log in to your Meraki dashboard From the left-hand navigation > Network-wide > Configure > Administration OR navigate to Organization > Administrators Then, toggle the “Try new version” link in the top right of the page   Availability   RBAC Foundations will be available in Early Access in an updated version of the dashboard Administrators page globally beginning December 17, 2024.   Stay tuned as we continually innovate and add more functionality to enhance role and admin management.   P.S. share your feedback with @Katia and the team! Let us know what’s useful and any features you’d like to see below or from the “Give your feedback” button in the bottom right of any dashboard page.  ... View more

Looking for an easier way to manage user identities and groups across your products and networks from one place?   We’ve got you covered - we just released a new Organization Wide Users page (Early Access) in the Meraki dashboard. Now you can see user details across your organization in a single view.   Visit our documentation to learn more about the Organization Wide Users page.   What user details are available?   Manage and monitor users across the following products and configured sources:  Microsoft Entra Identify Provider (IdP) Systems Manager   What’s new     Unify user management systems: Integrate Microsoft Entra ID (formerly Azure Active Directory) Identity Provider (IdP) to create a single source of end user information in your Meraki dashboard. Use the same users/groups (name, email, usernames etc.) as your IdP systems to streamline management.   Centralize user management: Get visibility into user access across your org. Add users to the org level page, view user details and their IdP source, and filter by user group tags and IdP source. Enhance network security: Manage and segment users securely across Microsoft Entra ID and Systems Manager.   Getting started       First, log in to your Meraki dashboard to opt-in to the new Organization Wide Users page. From the left-hand navigation > Organization > Configure > Early Access > scroll to “Organization Wide Users Page”> toggle the “Opt-in settings” button. To configure Microsoft Entra Identity Provider (IdP), follow the steps in our documentation.   Note: if you've already deployed Meraki Systems Manager, those user details will now be synced and you’ll be able to monitor them from this page.   Availability The Org Wide Users page will be available in Early Access for dashboard users globally beginning December 10, 2024.   P.S. we’d love to hear your feedback! Let us know what’s useful and any functionality you’d like to see by clicking the “Give your feedback” button in the bottom right of any dashboard page. Your feedback will help us improve future of the Org Wide User Management page. ... View more

We heard your requests for faster support and issue resolution – we’re excited to announce our Call Me Now case creation option is now available (in beta) in the Meraki dashboard.   With Call Me Now, your experience is more efficient than manually calling us. After providing a few basic case details, you’ll receive a faster and smoother phone support experience that connects you to a skilled Support Engineer.   Visit our documentation to learn more about Call Me Now.   What’s new Use Call Me Now and skip entering case/account numbers in the Support phone menu prompt for a smoother experience Your case details will be used to route your call to a suitably skilled Support Engineer to facilitate faster issue resolution   How it works From the dashboard, navigate to the “Get Help” page, select one of the product tiles in the “Pick a Tile to Contact Support” section, and click on “Call me now” Complete the form to provide a few details about your case Click “Request a Phone Call” to immediately receive a call from Meraki Support and be connected to the next available Support Engineer     Availability The first deployment of this feature will be available for English speaking customers in the US, UK, India and Australia.   Interested in giving your feedback for future support initiatives? Share your email with our team at this link - we'd love to have you influence the future of support. ... View more

Dear Meraki Go Community,   We greatly appreciate the loyalty and support from every one of you, your dedication to helping your fellow Meraki Go Community members, and sharing valuable feedback with us over the years.   As we look to the future, we will no longer be developing new Meraki Go products. To better serve your networking needs, we will continue innovating our Cisco Meraki portfolio to make it even more accessible to small businesses.   After April 29, 2025, Cisco will no longer sell Meraki Go products. Individual products may run out of stock sooner.   Note that your Meraki Go devices will continue to work indefinitely, and can be managed from the Meraki Go mobile app and web portal. Our support and warranty policies also remain the same. Meraki Go support will continue until July 30, 2027.     To ensure a smooth transition, check out the FAQ below, including options for transitioning to our Cisco Meraki portfolio. We will also have more updates coming in the near future – please stay tuned.   Looking back at our journey, Meraki Go would not be here without this community. We are grateful for all of you and appreciate your ongoing support.   Please don’t hesitate to contact us with any questions or concerns: merakigo@cisco.com. We’re here to help you through this transition.   The Meraki Go Team cc @ArtMarshall    ======= Meraki Go End-of-Life (EOL) dates   Meraki Go is committed to communicating important milestones throughout the EOL period, for example: End-of-Sale (EOS) date: The last date to order the product through Meraki Go point-of-sale outlets. After this date, the product is no longer available for sale via any channel. End-of-Support (EOST) date: The last date a product will be affirmatively supported by Meraki. End-of-Sale milestones End-of-Sale date: April 29, 2025 or until Meraki Go devices are sold out, whichever is sooner. Individual resellers may continue to sell Meraki Go products for a period of time after the End-of-Sale date. End-of-Support date: July 30, 2027 or sooner. Find your warranty coverage period here. Please also refer to our Product End-of-Life (EOL) Policies documentations article.   Meraki Go End-of-Sale FAQs   Can I still purchase Meraki Go devices? Meraki Go devices are still available on Amazon and through our Meraki Go partners in limited quantities.   Will my Meraki Go devices stop working? Your Meraki Go devices are cloud-managed (with no licensing required) and will continue working indefinitely. You can continue to manage your Meraki Go networks through the Meraki Go mobile app and web portal. Note: The Meraki Go web portal will only be available until July 30, 2027.    Will anything change for getting support? Our warranty coverage period and End-of-Support Date policies remain the same. Meraki Go support options are documented at https://documentation.meraki.com/Go/Meraki_Go_-_Support. You can also refer to our Product End-of-Life (EOL) Policies documentations article.   When will Meraki Go devices stop being supported? Your Meraki Go devices will still be supported for the warranty period - until July 30, 2027 or sooner, based on your warranty coverage. Meraki Go warranty information is at https://www.meraki-go.com/legal/.   How can I grow my current Meraki Go network? Meraki Go devices are still available on Amazon or through our Meraki Go partners in limited quantities.   Which Cisco Meraki devices are recommended as alternatives? As a reminder, Meraki Go devices will continue to work indefinitely and can continue to be managed from the Meraki Go mobile app.   For enhanced network management options and richer features as you grow, we recommend transitioning to the Cisco Meraki platform e.g. advanced firewall features, more granular network controls, deeper analytics, a more expansive portfolio including cameras, sensors, endpoint management, APIs etc.   We recommend the following options for transitioning your current Meraki Go devices to Cisco Meraki devices.   1. Wireless Access Points Meraki Go Recommended Cisco Meraki Replacement GR10 / GR12 MR28 GR60 / GR62 MR78   2. Firewalls & SD-WAN Meraki Go Recommended Cisco Meraki Replacement GX20 MX67 GX50 MX67 / MX75   3. Switching Meraki Go Recommended Cisco Meraki or Cisco Business (CBS) Replacement GS110 Cisco Business Switching family e.g. CBS220 GS110 (managed) MS130  (alternatively CBS250 or CBS350)   Note: Cisco Meraki devices are managed separately from Meraki Go devices. Cisco Meraki devices are managed via the Meraki dashboard, and require software licensing to be operable.   Where can I find a reseller for Cisco Meraki products? Use our Cisco Partner Locator to find a Cisco Meraki certified partner you can purchase Meraki devices from.   You can also reach out to the Cisco Meraki Sales team to start a free product trial on any Meraki products. Contact the Meraki team here.   To try out the Meraki dashboard, you can get a free demo here. ... View more