Since launching our new GX50 Router Firewall Plus with 500+ Mbps throughput and client VPN, we’re happy to announce both site-to-site VPN and multi-site are now also available!     Multi-site  If you have multiple physical locations, or are an MSP (Managed Service Provider) managing many small businesses, we’ve made it easier for you to configure, manage, and monitor each site.    You can now use a single Meraki Go account or email to manage multiple sites.   Setting up multi-site allows you to:  Create site-to-site VPN : easily connect to and access company resources between sites that each have a GX50 Router Firewall Plus. Manage multiple offices with Meraki Go deployments from a single account.  Manage multiple companies from a single account, if you’re an MSP, partner, or IT consultant. To get started, from your Meraki Go account in the mobile app or web portal, go to Settings , scroll to the Account section, and select Create a new site .       Learn more about multi-site and the steps to get started in our technical documentation.      Site-to-site VPN We've also released site-to-site VPN on the GX50 Router Firewall Plus!  Site-to-site VPN can be enabled for any of your locations that have a GX50.    You now can choose from another VPN type in addition to Client VPN . As a refresher, Client VPN allows remote workers to securely connect to your company network and access company files from anywhere. Client VPN is configured on all end devices (laptops, phones, etc.).    The new site-to-site VPN allows any users connected to one of your company locations with a GX50, to access company resources from another company location that has a GX50. Site-to-site VPN is configured on the GX50 device, so no configuration is needed on the client device (laptop, phone, computer).   To get started, from the Meraki Go mobile app or web portal, go to Settings , scroll to Advanced Settings , and select Site-to-site VPN settings .         Learn more about site-to-site VPN and the steps to get started in our technical documentation.       ✋ Questions? Just ask or comment in the thread below.  📱 Download Meraki Go on  iOS  or  Android , or log into the  web portal ... View more

WiFi 6 is here! We’re excited to announce new access points to the Meraki Go family.    With speed and connectivity being top of mind for many of you, the new GR12 (indoor) and GR62 (outdoor) WiFi 6 access points provide higher performance and improved speeds and capacity over WiFi 5.    What’s New:  Faster speeds: get up to 3x faster speeds over WiFi 5 with 1 Gbps Ethernet ports.  More capacity: support 2x the number of connected devices with 100 clients per access point.  More flexibility: save power and battery life for connected devices with Target Wake Time (TWT), use PoE for convenient power over Ethernet, and more.  New Feature Highlights:  Access new features available only on Meraki Go WiFi 6 access points, which include all the same built-in enterprise security and easy-to-use features from the mobile app and web portal.    TWT (Target Wake Time) is a power-saving technology that helps you conserve power and improve battery life for any connected network devices. 1024 QAM (Quadrature Amplitude Modulation) is 4x the 256 QAM on WiFi 5. New modulation modes increase the volume of data that can be sent, for improved bandwidth . OFDMA (Orthogonal Frequency Division Multiple Access) offers the ability to divide bandwidth into multiple frequency sub-channels for improved network efficiency and performance. BSS coloring minimizes network performance impacts due to interference, driving wireless performance gains behind the scenes.  Learn more and  get the new WiFi 6 access points .   P.S. questions, comments, new features you'd like to see? Let us know below or  send us a feature request .    ... View more

    Hello Meraki Go Community members,   We’re always committed to learning from loyal customers like yourselves as we plan our Meraki Go roadmap and new products.    As a dedicated community, we’d love to get your inputs first to make improvements to the Meraki Go user experience and more.    WHAT Participate in a 1-hour online interview as part of our new research initiative  We’ll cover how you use Meraki Go and parts of the mobile app and web portal that are or aren't working    WHY Directly shape the next phase of development of Meraki Go products Be included in future beta tests for early access to features/products Get a $100 gift card of your choice (Amazon, Starbucks, Uber, Airbnb, etc.) in your currency (USD, GBP, EUR) as a thank you for your time   WHEN Interviews will be scheduled during the weeks of September 19 - October 7, 2022   HOW   If you’d like to be considered, please sign up in the links below!    If you are a Small Business Owner , sign up here If you are an IT Consultant who installs networks, sign up here If you are a Service Provider who sells network equipment, sign up here   We’ll be in touch and contact you directly if you’re selected to participate.    Got questions for our team? Just comment below.   We appreciate you all!    -The Meraki Go Team   ... View more

Did someone say VPN? We’re excited to announce the addition of the new Router Firewall Plus to the Meraki Go family, now available globally!    We heard your requests for VPN and more security - the new router and firewall combo lets you securely and remotely connect to your company network from anywhere, while achieving high network performance with 500+ Mbps firewall throughput.    Check out the new Router Firewall Plus.                                                  What’s New:  Client VPN: provide enhanced security for remote and hybrid employees with client VPN. Teams can remotely access company resources (files, applications, documents) from their devices, and get work done from anywhere.  Fast network performance: support fast internet speeds with over 500 Mbps of firewall throughput available.  Insights and control : get the same easy controls and insights with the new router firewall combo. From blocking websites to checking your internet usage in real-time - manage everything from the mobile app or web portal. Feature Highlights:  Access all the same easy-to-use powerful features from the mobile app and web portal.    Block websites per user or network for optimal team productivity and compliance. Real-time insights: see second-by-second updates on your network usage and take any necessary actions to increase productivity at your business.  Boost productivity: make adjustments on the fly to improve bandwidth, such as putting Usage Limits . Create secure networks: configure VLANs (Virtual Local Area Networks) to protect sensitive company data by separating your network traffic into individual virtual subnetworks. E.g. create a separate network for your teams, for guests, and for POS devices to increase PCI compliance.    Get the new Router Firewall Plus today.   P.S. we'd love to know your thoughts! Any new features you’d like to see? Comment below or send us a feature request .  ... View more

Meraki Go v2.60.0 is now available on iOS, Android, and web   🎉   What's new - Change password now available in Settings menu - Updated device blocking Settings page  - General stability fixes and improvements   *NEW* Change password now available from the Settings menu   Resetting your password is now easier - we heard your requests and have made it intuitive to update it from the mobile app or web portal.    To change your password, simply click on the Settings menu > scroll to Account > go to Your account > under Actions, select “Change password”.        *NEW* Updated device blocking Settings page for client devices   The Settings page when you click on an individual client device has been updated - we've moved more controls into it on top of device blocking, so you can quickly make any changes all at once.    To get to the Settings page for a client device, from the Home or Networks tab, click on any device in your network that you’d like to view.    Then, when you click on Settings in the top right, you’ll now see the ability to also toggle “Device tracking” to get notifications when the device connects or disconnects from the network, in addition to being able to block the device from specific networks.    Simply click “Save” in the top right when you’re done with your changes, and they’ll go into effect immediately.     ✋ Questions? Just ask or comment in the thread below.  📱 Download Meraki Go on iOS or Android , or log into the web portal ... View more

Meraki Go app v2.52.0 is now available on iOS, Android, and web.    🎉   What's new - Read-only users now available in beta - General stability fixes and improvements   ✅   Bug fixes - Fixed channel utilization graph rendering issue   *NEW* Add new admins in read-only roles   To give you more control over the types of admins you can add to your networks, you can now add "read-only" admins. Read-only admins may view your network setups, performance, charts, and more, without any risk of making changes to them.    To add someone in a read-only role, from Meraki Go on web or the mobile app, click on Settings > scroll to Account > select Admins > click the + at the top right > enter the contact info for a new admin, then toggle the "Read only" mode, and send invitation.        Download Meraki Go on iOS or Android, or log into the web portal ... View more

Meraki Go app v2.51.0 is now available on iOS, Android, and web.    Release Notes:  - Device photos can saved in the app when viewing hardware settings - Review outages and statistics on the new health tab! - Added the Default VLAN (wired network) to the networks list - General stability fixes and improvements   *NEW* See outages and statistics in the Health tab Now can see more network statics from the new Health tab. Including:    Network summary: review your network uptime percentage for the past week, and see devices that are online/offline/alerting or networks that are offline.  Wireless latency: measured in milliseconds, latency tells you how quickly your network is running. See which range of three latency ranges it falls into (in milliseconds): <32ms, <32-255ms, or >256 ms.  Failed network connections: review any problematic connections in each of your networks.   From the mobile app, simply click on the Health tab after you login to your Meraki Go account to review your statics and any outages.        Save device photos in the hardware settings To help you better visualize and track your Meraki Go devices, you can now upload or take a photo of each device and save it as the "mounting photo" for that device.   From the mobile app or web portal, click on the Hardware tab, select a device > click on Settings at the top > add a Mounting Photo > either by selecting from your photo gallery or taking a new photo.        Download Meraki Go on   iOS  or  Android, or log into the web portal   ... View more

Meraki Go app v2.49.0 is now available on iOS, Android, and web.    Release Notes:  - Adding photos and location to devices in the hardware list is now available - General stability fixes and improvements   Adding photos and location to hardware  To help you better organize your Meraki Go devices, you can now add photos and a location to each one. From the mobile app or web portal, click on the Hardware tab:                                            Then, select a device > click on Settings > add a mounting photo or set a physical address for where the device is located.        Download Meraki Go on   iOS  or  Android, or log into the web portal ... View more

Meraki Go is now widely available from your web browser! By popular demand, we’ve opened up the ability to manage Meraki Go from a web interface.    After releasing it in a limited beta in September, we’re happy to bring the simple and intuitive mobile app experience to the web to everyone, so you can manage your Meraki Go network from a bigger screen.    To try Meraki Go on the web, log in from your web browser .     What’s New:    All-in-one web interface: all the same features, functionality, and insights as the mobile app are now accessible from a web browser.  Security license claiming: directly claim the optional Cisco Umbrella Security license (available via web portal only).  Total control from anywhere : conveniently go between managing your network from your computer or from the Meraki Go mobile app - anytime, anywhere. Getting Started:  Visit https://web.meraki-go.com/   Sign up with the same account credentials you use to log into the Meraki Go mobile app Boom 🔥 continue managing and monitoring your network from a larger screen  Management Tips:  Web browser compatibility: Meraki Go is intended to be compatible with the latest desktop or laptop versions of the most common browsers, such as: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge.  Mobile web : when managing Meraki Go from a mobile device, we recommend downloading the Meraki Go mobile app for the best experience.  Adding new Meraki Go devices : to connect new hardware online, we recommend using the mobile app, as it’s easier to scan QR codes from a camera on your mobile device. Note: manually entering serial numbers from Meraki Go hardware is possible from both the web portal and mobile app.     We'd love to hear your experiences! Let us know any new features you’d like below or send a feature request .    ... View more

In September, we released some long-awaited features from your feedback and Make-a-Wish requests . Keep them coming! We closely monitor them as they influence our upcoming software and hardware roadmaps.    Meraki Go now offers the following as of app version 2.46.0 on iOS and Android devices : Web management (in beta) Limited broadcast (per-AP broadcasting) Ability to delete locations Ability to delete client data   Limited Broadcast   We heard your wishes for getting more control to decide which WiFi network (SSID) each access point (AP) broadcasts.    By default, all access points in a network will broadcast all enabled SSIDs at once. However, we recognize there may be instances where you’d only like some SSIDs to be broadcast from an AP or group of APs, to both improve your options per location and network performance.   For example, a business may want their ideal setup like the following:  Outdoor Patio SSID: broadcast in outdoor area only Guest SSID: broadcast in lobby and outdoor patio area only POS SSID: broadcast in checkout area only   With limited broadcast (aka per-AP broadcasting), you can select which access points to broadcast on a wireless network. This means you can allow or deny a WiFi network from being used with a particular set of access points.   To make updates to your access points, go to your Settings tab > select WiFi network > select the relevant SSID > navigate to Network Availability > select Limited broadcast. You can then decide which access points that network will broadcast on.    Read more in our documentation .    Meraki Go for web    Taking the cake as a top wishlist request, we’re excited to have Meraki Go available from your web browser (in beta).    As an extension of the intuitive mobile app, you can now access the same features from a web interface, in addition to being able to claim the optional Cisco Umbrella security license. All from the convenience of a larger screen.    Join the Meraki Go beta group to request access .    Delete Location     Accidentally created a network or no longer using it?    To help you keep your networks organized, it’s now possible to delete a network that you no longer need or want in your network list.   To delete a network, visit the Networks tab > select the network you want to delete > scroll to the bottom and hit “Delete network”.    Learn more in our documentation .    Delete Client Data   If you’re looking to clear a specific client’s usage data for maintenance or other purposes, you now have the option to easily do this.    Just go to Networks > select relevant network the client is connected to > under Devices list, select the client > scroll to the bottom and hit “Delete client data”.   Have a Meraki Go feature request?  Visit Make-a-Wish  to request a new feature or upvote on existing wishes. You can also go to the mobile app, tap on Settings, and click “Make a wish” under the Help section.   New to Meraki Go? Check out our onboarding documentation or watch how-to videos in our YouTube channel .  ... View more

You’ve spoken, we’ve listened. Meraki Go is now available from your web browser (limited beta)! We’ve extended the simple and intuitive mobile app experience to the web, so you can manage your Meraki Go network from a larger screen.    To try out Meraki Go on the web, sign up for the beta .    What’s New:    All-in-one web interface: get all the same features and functionality as the mobile app, in the same intuitive interface, now accessible from a web browser on your computer.  Security license claiming: easily onboard Meraki Go devices, as well as directly claim the optional Cisco Umbrella Security license (claiming available on web only).  Total control from anywhere : seamlessly go between managing your network from your computer to the mobile app, all based on your preference.   Feature highlights:  Access all the same easy-to-use powerful features from both the web and mobile app.    Boost productivity: Make adjustments on the fly to improve bandwidth, such as putting Usage Limits or creating a separate Guest Network . Create great customer experiences: view Guest Insights , such as the average number of visitors who pass by your location and popular visit times to improve your operations and marketing campaigns. Set your own WiFi rules: use Scheduled Network Availability to control when your guest WiFi is available, by setting your preferred times and days of the week.  Get business-grade security: configure VLANs (Virtual Local Area Networks) to protect sensitive company data by separating your network traffic into individual lanes (virtual subnets). E.g. create a separate network for your teams, for guests, and for POS (point-of-sale) devices to increase PCI compliance.    Sign up for the limited beta to use Meraki Go from your web browser.    P.S. we'd love to know your thoughts! Any new features you’d like to see? Comment below or make a feature request .  ... View more

Meraki Go app v2.44.0 is now available on iOS and Android.   Release Notes:    What's new - General stability fixes and improvements   Bug fixes - Fixed a bug creating wired networks without a GR wireless access point present   Download Meraki Go on   iOS   or   Android     ... View more

Meraki Go app v2.42.0 is now available on iOS and Android.   Release Notes:    What's new - The process to set up your network's landing page now has a new & improved design - We've updated our splash screen to be easier on the eyes when launching the app - General stability fixes and improvements   Download Meraki Go on iOS or Android   Updated landing page design   Want to take people to your company's website or social media channel after they login to your Wi-Fi network? From the mobile app, click on Settings > WiFi network > select the relevant network > Landing page.    You'll then be able to select if you'd like to create a landing page, and set it up as one people can click through before accessing your WiFi or drive them to your externally hosted website.                ... View more

Meraki Go app v2.42.0 is now available on iOS and Android.   Release Notes:    What's new - Color scheme (dark mode or light mode) should now match your mobile devices system theme unless modified  - General stability fixes and improvements   Bug fixes - Resolved bug assigning static IP addresses to access points - Resolved bug with network scheduling and availability   Download Meraki Go on iOS or Android           ... View more

Meraki Go app v2.41.0 is released on iOS and Android.   Release Notes:    What's new - Help icons to give you more information about your network data (see example below) - Security Gateway (GX20): optional license information now visible on hardware details screen - General stability fixes and improvements   Download Meraki Go on iOS or Android   New help icons in-app   Wondering how we define or track various data in your network? Click on the help icon [?] to learn more in the mobile app.      ... View more

Meraki Go app v2.40.0 is released on iOS and Android.   Release Notes:    What's new - Localization updates:  updated and optimized Japanese and Hungarian translations - General stability fixes and improvements   Bug fixes - Fixed a network request error on local network addressing in Settings   Download Meraki Go on iOS or Android           ... View more

Meraki Go app v2.39.0 is released on iOS and Android.   Release Notes:    What's new - Improved device name input validation - Improved switch port error handling   Bug fixes - Resolved an issue with the Ping Website tool   Download Meraki Go on iOS or Android       ... View more

In May, we released new features to enhance your Meraki Go experiences based on your feedback and Make-a-Wish requests . Keep your requests coming - we regularly monitor and track each of them to prioritize upcoming software releases and hardware roadmaps.    Meraki Go now offers the following as of app version 2.38.0 on iOS and Android devices : Scheduled SSID network availability  MFA (Multi-Factor Authentication) Real-time internet usage on the Security Gateway Multi-account switching from the home screen Easy time zone selector    Scheduled SSID network availability    Providing free WiFi for guests is table stakes these days, as it can attract more customers and improve their experiences at your business.    But having your networks (SSIDs) available at all times by default may not always ideal. For example, if you don’t want your guest network used by non-customers outside of business hours.    To give you more control over when your networks are available, Scheduled Network Availability lets you automatically keep your network on at your preferred times only. You can select from easy built-in templates (e.g. 9am to 5pm daily) or customize your time frame per each day of the week.   To setup your network availability schedule, tap the Settings tab in your Meraki Go app, under Access select WiFi network and then the relevant network, and finally under Access control, select Network availability.    Read more about how to schedule SSIDs in our documentation .    Multi-Factor Authentication (MFA) for added security Defense is the best offense when it comes to many things, including your account security - especially as online threats rise.    Your Meraki Go account now has more layers of security in the sign-in flow. Multi-factor authentication (MFA) lets you add a security identifier on top of your username and password, helping protect your network and giving you peace of mind.    To set up MFA on your account, head to the Settings tab of your Meraki Go app, scroll to the Account section, and click on “Multi-factor authentication”.    You’ll need to download an authenticator app or use an existing one, add your credentials to it, and finally verify your one-time password (OTP). MFA will then be enabled on your account, and you’ll type in a OTP each time you login to Meraki Go.    Note: we recommend saving your one-time passwords in a secure place. All admins on your Meraki Go account will be required to setup MFA once it’s enabled.    Live network usage in the Security Gateway   Need to check your current internet usage in a pinch? Monitoring it in real-time just got easier on the GX20 Security Gateway (router/firewall).    To visualize your live network usage in real-time, simply tap the Hardware tab from your Meraki Go app, and select your GX20 Security Gateway device.   Scroll to “Live usage” and you’ll be able to see second-by-second updates on network usage and take any necessary action to increase productivity at your business.    Easier multi-account switching     If you’re managing multiple Meraki Go accounts, toggling between them can now be done with ease in just a few taps.    From the home screen in your Meraki Go mobile app, tap the Locations menu at the top. You’ll see a list of all your locations, and can select any ones you’d like to manage.   Note: You’ll only see Locations at the top of your home screen if you have multiple Meraki Go accounts.    Easier time zone selector   Whether you’re setting up a new account, changed time zones, or have multiple accounts, ensuring your network is in the correct time zone is useful when monitoring your network usage and analytics.    We recently added a simple selector that lets you scroll through a comprehensive list of global time zones to select the one your network is in.    From the Meraki Go app, tap the Settings tab, scroll to Your account, and then select “Time zone” to apply the right time zone for your network.    Have a Meraki Go feature request?  We’re listening! To request a new feature or upvote on existing feedback, head to our page  Make-a-Wish (Feature Requests). You can also go to the mobile app, tap on Settings, and click “Make a wish” under the Help section.   If you’re new to Meraki Go, learn about our simple networking solutions in our onboarding documentation or watch videos in our YouTube channel .  ... View more