We are excited to announce that the Cisco Meraki dashboard has achieved two new key certifications worldwide, ISO 27017 and ISO 27018. 

Users can now onboard their Catalyst 9500 and Cisco C9610 Smart Switches to dashboard via cloud management with device configuration. This expanded capability allows users to extend the monitoring capabilities of the Meraki dashboard from the edge to the core, while still retaining the full IOS XE feature-set. 

Get the best of both worlds.
We’re excited to announce Cloud Monitoring support for the Cisco Catalyst 9800-CL Wireless Controller, bringing the simplicity and visibility of the Meraki Dashboard to your virtual Catalyst wireless deployments.

We’re excited to announce packet capture support for Cloud Monitored Wireless Access Points, bringing powerful, cloud-driven troubleshooting to hybrid wireless deployments.

We’re excited to announce the stable release candidate (RC) of cloud management with IOS XE 17.18.2 - now available for all organizations in dashboard (firmware upgrades -> 'other available versions' tab) .  

Building on the introduction of IOS XE 17.18, we have brought greater stability, additional model support, and new capabilities that drive advanced use cases from the cloud.  

• In IOS XE 17.18.1 we introduced support for features like BGP, VRF, In-Service Software Upgrades, and expanded support for the entire Catalyst 9200,9300, C9500H, and the new C9350 families.  
• Now with IOS XE 17.18.2, we are introducing brand new cloud EVPN fabric capabilities, Virtual Router Redundancy Protocol (VRRP) support, and more advanced management capabilities such as SmartPort Automation.  

For more details on IOS XE 17.18.2, check out the release notes in dashboard or visit documentation for the full scoop.  

Happy holidays!

We are delighted to announce that the Cisco AI Assistant is officially available in the Meraki dashboard for all customers in India! This milestone accelerates our global AgenticOps journey, empowering IT teams to transform network operations with intelligent automation and conversational simplicity.

We’ve added a configurable delay before sending RADIUS Accounting-Start so client IPs are reliably captured. This helps eliminate policy mis-matches caused by premature accounting messages.

You asked, and it’s finally here – we heard your requests to see all your networks across Meraki and Catalyst Center in one place.

We are thrilled to announce that the Cisco AI Assistant with new Agentic skills is now available in the Cisco Meraki dashboard for all customers! This marks a significant milestone in our AgenticOps journey to transform network operations and empower IT teams with AI. 

We’re excited to announce a significant update for organizations using Adaptive Policy. 

The new matrix view for Adaptive Policy provides a highly visual interface to monitor, troubleshoot, and configure micro-segmentation policies across the network.  

We are thrilled to announce that Workflows is now generally available! If your account is hosted in the US, EU, or APJC data centers, you can access Workflows via the Automation menu within Dashboard starting today!

Want to configure alerts for a specific set of networks, alert types, or recipients? Tired of receiving alerts outside of critical hours or during scheduled maintenance? Need custom thresholds based on your organization’s environment? With the new Alert Profile and customization features, you can customize alert configurations across your entire organization at scale. 

Alert Profiles and customization features are generally available to all customers and can be accessed by admins with organization-level privileges from the Organization Alerts page!  

We’re excited to announce the availability of AP Live Tools in the Meraki Dashboard for Cloud Managed (Hybrid Mode) for Catalyst APs joined to Catalyst Wireless LAN Controllers (WLCs).

Catalyst Wi-Fi 7 access points are now visible and monitored in the Meraki Dashboard through Cloud-Managed Hybrid Operating Mode.

Meraki now enables administrators to override default AP port profiles on individual access points within template-driven networks—providing finer control without affecting global configurations.

We are excited to share that the new assurance-focused Organization Summary page is now available to everyone via early access! The page gives network admins an overall view of their organization health, spanning client connectivity, infrastructure issues, and application outages. It highlights organization-wide trends, surfaces key insights, and helps pinpoint the most problematic networks to resolve issues quickly. 

How do I access the page? 

Opt-in directly from the Organization Summary page using the blue opt-in link on the upper right or from the Early Access page. 

At Cisco Meraki, we are so excited about the possibilities of our AI Assistant (now available in Early Access)! The AI Assistant is designed to supercharge your daily IT workflows, making network management more intuitive than ever. Here are the top 5 ways you can transform your IT working experience today:

We’re excited to announce a new update to the Cisco AI Assistant in the Meraki dashboard! Here’s what’s new:

• Smarter answers to unclear questions: Not sure how or what to ask? The AI Assistant now understands what you need, when you need it, better than ever with expanded prompt recommendations and understanding.
• Expanded knowledge: Instantly tap into all the latest public documentation and summarize it all instantly for key findings and recommended actions.
• Sharper responses on product details & steps: Get clearer, more accurate recommended actions - even when it comes to the tricky stuff.

Three new Catalyst Wireless LAN Controllers are now supported in Meraki Dashboard.

Sign up for early access to a new cross-domain automation capability coming to the Meraki dashboard. With Workflows, users can easily create automations across their domains through a low/no-code workflow designer.

Experience seamless and secure network access with Microsoft Entra ID integration on Meraki Splash pages, simplifying authentication like never before.

We just wrapped Cisco Live San Diego last week – check out what’s new below! 

We’re excited to unveil a fresh new look for the Meraki dashboard and mobile app - starting today!

We are excited to announce the launch of the Cisco AI Assistant, now available in controlled availability for the Meraki dashboard! This is a major milestone in our journey to leverage the power of AI to make NetOps simpler and your networks smarter.

When a critical application fails or an expected system error strikes, the first question is always: Why? Stop wasting time on drawn-out investigations. Get straight to the answers and cut your MTTR with Meraki’s intelligent Root Cause Analysis (RCA) flows!

Hello everyone! 👋🏼👋🏼👋🏼👋🏼

I'm thrilled to announce some exciting new extensions to our Meraki MV security cameras portfolio which we announced a few weeks ago at Cisco Live Amsterdam 2025! Cisco Meraki MV is crafted to address your physical security needs with cutting-edge technology and seamless deployment all managed on the Meraki Dashboard.

Experiencing a network outage or a sudden performance drop often leaves network administrators searching for the answer: 'What changed? Now, with Meraki Assurance, finding the answer is easier than ever before.

The MS150 is a stackable access switch designed to support demanding workloads and power-hungry connected devices such as Wi-Fi 7 APs or IoT endpoints. With 12 new models to choose from, the MS150 offers a simple and scalable means for organizations to adopt new technology and gear up for the future of branch networking. 

This product is available to order now! 

As we continue to improve the alert management experience, we are excited to share the new Alerts Configuration page!

This page is generally available and can be accessed by admins with organization-level privileges directly from the Organization Alerts page.

We are excited to share that the new AP Summary page is available; Opt-in today!

This redesign aims to improve and standardize the user experience across all Meraki dashboard pages. You can try out the new version by clicking ‘Try new version’ at the top of the AP Summary page.

Key improvements:

                •              Refactored page components

                •              Enhanced speed and performance

                •              Improved display of information

Have feedback? Please use the feedback button at the bottom of the page to let us know.