We're excited to announce the upcoming General Availability of IOS XE 17.5.5 for cloud-managed switches, featuring new enhancements and optimizations focused on delivering a smoother, more reliable experience for users.  

We're excited to share early access for AI Config Recommendations, a proactive optimization engine that takes the guesswork out of modernizing your wireless infrastructure. 

We are pleased to announce the release of Meraki Status Page Components, where you can view the real-time status of the Meraki dashboard and related services during high-severity incidents. 

We’re excited to announce new Meraki regional cloud support for Catalyst switching and Catalyst wireless across multiple regions.

Now, when you encounter a connectivity issue on your network, the Meraki Dashboard does more than just alert you—it not only guides you through the resolution process but also provides a direct line to support as you troubleshoot. 

AI Packet Analyzer is available now as part of Proactive PCAP. Learn how to access and use this feature in your Meraki Dashboard here: AI PCAP Analyzer Overview

We’re modernizing the Switching pages to make your day-to-day experience smoother, faster, and more intuitive.  Over the next few weeks, these updates will roll out incrementally, and here’s what you can expect:  

Introducing AI Assisted Case Creation directly within the Meraki AI Assistant! Now, when you encounter a technical issue, your AI Assistant can do more than just answer questions – it can help you initiate support cases with unprecedented ease and speed.

We are excited to announce that the Cisco Meraki dashboard has achieved two new key certifications worldwide, ISO 27017 and ISO 27018. 

Learn more about a new native integration with Zebra to enhance client analytics. You can now access to deep client-side insights for your Zebra devices directly within the Meraki Dashboard, helping you solve network and device problems faster!

Users can now onboard their Catalyst 9500 and Cisco C9610 Smart Switches to dashboard via cloud management with device configuration. This expanded capability allows users to extend the monitoring capabilities of the Meraki dashboard from the edge to the core, while still retaining the full IOS XE feature-set. 

Get the best of both worlds.
We’re excited to announce Cloud Monitoring support for the Cisco Catalyst 9800-CL Wireless Controller, bringing the simplicity and visibility of the Meraki Dashboard to your virtual Catalyst wireless deployments.

We’re excited to announce packet capture support for Cloud Monitored Wireless Access Points, bringing powerful, cloud-driven troubleshooting to hybrid wireless deployments.

For IOS XE switches being managed from dashboard, users can now unlock EVPN-VXLAN fabric capabilities to help simplify the management of their large campus networks.  

We’re excited to announce the stable release candidate (RC) of cloud management with IOS XE 17.18.2 - now available for all organizations in dashboard (firmware upgrades -> 'other available versions' tab) .  

Building on the introduction of IOS XE 17.18, we have brought greater stability, additional model support, and new capabilities that drive advanced use cases from the cloud.  

• In IOS XE 17.18.1 we introduced support for features like BGP, VRF, In-Service Software Upgrades, and expanded support for the entire Catalyst 9200,9300, C9500H, and the new C9350 families.  
• Now with IOS XE 17.18.2, we are introducing brand new cloud EVPN fabric capabilities, Virtual Router Redundancy Protocol (VRRP) support, and more advanced management capabilities such as SmartPort Automation.  

For more details on IOS XE 17.18.2, check out the release notes in dashboard or visit documentation for the full scoop.  

Happy holidays!

Search for clients by partial mac address and search for devices by device model. 

We are delighted to announce that the Cisco AI Assistant is officially available in the Meraki dashboard for all customers in India! This milestone accelerates our global AgenticOps journey, empowering IT teams to transform network operations with intelligent automation and conversational simplicity.

The end-of-service date for Cloud Monitoring has been extended by two months from January 31, 2026, to March 31, 2026, to allow users additional time to complete their upgrade to device configuration mode.  

We’ve added a configurable delay before sending RADIUS Accounting-Start so client IPs are reliably captured. This helps eliminate policy mis-matches caused by premature accounting messages.

Stop Unboxing Your APs. seriously. The days of the "Staging Party" are dead. With the new AP Zero Touch Deployment, you can ship factory-sealed boxes directly to the site and let the network handle the configuration logic. It’s the first step toward AgenticOps. See how it works.

The last few months have brought some amazing new capabilities to Cisco Agentic Workflows, designed to make your automation journey smoother, more powerful, and even more accessible. Read more to see what's new and improved. 

You asked, and it’s finally here – we heard your requests to see all your networks across Meraki and Catalyst Center in one place.

We are pleased to announce that IOS XE 17.15.4.1 (RC) is now available in dashboard. This release delivers critical bug fixes, stability enhancements, and improvements outlined below.  

Firmware Upgrade Status on cloud managed IOS XE provides in-depth insight into the status of your devices as they progress through the firmware upgrade process.

We're incredibly excited to share some news about a powerful new addition to our portfolio: the Cisco 8455-G2-MX Secure Router! We know the network edge is evolving rapidly with distributed AI and cloud connectivity, and your infrastructure needs to keep pace. That's exactly why we built this advanced WAN appliance to empower your campus, large enterprise, or service provider networks.

What makes the 8455-G2-MX such an important step forward for your operations?

• 🚀Unleash High Performance: This router comes with dual 25Gbps SFP28 WAN ports. This router delivers integrated security performance beyond 10Gbps (up to 8Gbps Threat and 20Gbps Firewall), ensuring your network stays fast and secure even under heavy loads. It's powered by an all-new secure networking processor designed to efficiently handle demanding AI/ML workloads.
• 🔐Future-Proof Your Security: We're building for tomorrow! The C8455-G2-MX is AI/ML and Post Quantum Cryptography (PQC) ready, preparing your network for emerging threats and technologies. Plus, running the intuitive Meraki OS means you benefit from streamlined cloud management, AI-powered automation, and advanced security features like secure boot.
• 💡Reliable & Smart Design: Its compact 12-inch depth offers deployment flexibility, and with field-replaceable, redundant power supplies, you get built-in high availability. We've also incorporated Cisco's circular design principles, supporting your sustainability goals.

The 8455-G2-MX is perfectly suited for large enterprises and campuses needing to aggregate multiple WAN connections with robust security and scalability, making it a strong foundation for your SASE deployments.

Ready to dive deeper? Check out the 8455-G2-MX datasheet for all the details.

We're thrilled to announce the availability of Dark Mode for the Meraki Dashboard! Many customers have eagerly asked for an alternate theme to reduce eye strain and improve readability in low-light environments.

Our teams have put a lot of care and attention to ensure that Dark Mode is optimized across the most common and frequent workflows in the Meraki Dashboard. There may be rare instances where minor visual inconsistencies or unexpected display behaviors appear while we continue to improve the experience and Meraki Support is ready to assist in these circumstances to ensure that we can quickly resolve them.

We believe the vast majority of your interactions will be greatly enhanced by Dark Mode, and we are committed to continuously refining the experience.

We are beginning to progressively roll this out today and expect it to be fully available to all users over the next 2 weeks.

We are thrilled to announce that the Cisco AI Assistant with new Agentic skills is now available in the Cisco Meraki dashboard for all customers! This marks a significant milestone in our AgenticOps journey to transform network operations and empower IT teams with AI. 

We're thrilled to announce the launch of Device End-of-Life (EoL) Visibility in the Meraki Dashboard! This new feature is designed to enable more effective and proactive management of Meraki and Cisco devices

To ensure a smooth and reliable migration experience from CS to IOS XE, we are temporarily restricting upgrades for organizations currently on CS firmware versions. The temporary restriction is only for organizations migrating from CS firmware to IOS XE.

The AI Assistant is Smarter and More Capable than Ever...