Higher throughput router hardware

olavrb
Getting noticed

Higher throughput router hardware

1gb WAN is not that uncommon anymore, at least not here in Norway.

 

Security gateway GX20 has a firewall througput performance of just 250mbps, according to specifications. That makes it an absolute no go at our office where we have 500mbps fiber, or even at home in my apartment where I have 1000mbps.

 

Please make hardware capable of utilizing at least gigabit WAN to LAN.

34 REPLIES 34
franco2444
Here to help

Current hardware is likely based on Meraki SMB/Enterprise Z1 Teleworker appliance. I'd suspect within the next few years they will, but as of now, there is no real need since they're still getting their feet wet for SoHo / Entry level SMB.

 

For you're office, you're better off getting actual Meraki Hardware, such an MX67

Harry_91
Here to help

I agree. There needs to be the option. We now have residential ISPs offering 1GB internet connections, and this is now becoming for the norm for home users (FTTP). I’d hope that I could keep within the Meraki Go Ecosystem, without the need to go elsewhere for the Security Gateway due to the limitations.

 

Best

Harry.

Jpstellar
Conversationalist

I just sold to client and then they upgraded to 600mb. Now I look like i made an error. Many isps are offering very reasonable speed upgrades to SMALL BUSINESS which is the market of meraki go.  Has to be done if this product will succeed. If a hardware upgrade is required there needs to be a upgrade price.

 

This....  This right here is the biggest annoyance of many with this product line.

 

I finally initiated a return on the Meraki Go gateway this morning because of this issue.  I pay for 450 Mbps internet, and with this device, I was only getting 250 Mbps.  Most of the time, it wasn't an issue.  However, when my kids are both home playing Xbox and watching Netflix at the same time, and my wife and I are wrapping up work and watching a show together, it just isn't enough for all of us to do what we want to do seamlessly.  The fact that I was being held hostage by my gateway was a huge concern, I just hoped it wouldn't become an issue.  Unfortunately, it did.

 

Also, it seems that the Meraki Go line in general is sort of DOA.  Support takes 3-4 days to get back to you and it is email only (read: pretty much useless).  The lack of any real customizations just makes this product far too basic than even your $100 Linksys device you would buy at Walmart and the interface is difficult to navigate to boot.

 

I am a huge fan of Cisco and Meraki products and was hoping for far more than what this product offers.  It just seems like a solution that was thrown together at a bar on the back of a napkin and was abandoned after launch.  I will be working with my Cisco Rep to figure out an affordable way to get some actual Meraki units for my setup and shipping all of my Meraki Go products back eventually.  In the end, it just isn't worth the amount of frustration it has caused me and my family in just a few short months.

250mbps is the minimum. I reach 300 with mine no problem, which is what I pay for. From your issues it seems more of a networking issue than it is throughput. You can test this by replacing the Meraki Gateway with another and see if that impacts anything.

 

If you need specific enterprise features, yes Meraki Go isn't intended for that purpose, though it's possible they'll continue to add features (which they do) at a later date.

With my Meraki Go unit, I would max at roughly 270.  After swapping back to the ISP provided firewall, I've reached a max of 580, which is more than I pay for.

 

I am a network engineer, I've been doing this for 20 years.  I'm not a newbie that just went and bought some stuff on Amazon.  I don't *need* enterprise features for the most part, but I expected a lot more from this product than what it is currently delivering.  Have you seen the Merak Dashboard?  The Meraki Go App, isn't even a shell of what the Meraki Dashboard offers.  I get it, totally different audiences, but I expected a similar interface, not a janky app that is incredibly difficult to navigate with settings and features that are hidden in areas that make no sense.

 

I looked back at this community and found that the product was released a only month or two before my initial purchase, so the product is obviously still young.  Honestly, this is a classic Cisco move that I've seen far too many times.  Release a new product that is half baked, spend the next two years improving it and making it hum like a well-oiled machine.  I expect that the Meraki Go product will be far better in a year, however, I'm looking for better now.  I'll give it another look in a year or two when I am looking for a WiFi 6 upgrade and we'll go from there.

Price-Networks
Here to help

I mean. This product is only $120 bucks. This isn't an enterprise product. If you need a product with higher throughput. The Meraki MX68CW (450 mbps) and Meraki MX75 (1Gbps) would be better options.   

delfuego
Getting noticed

This gear is designed for Small Business. Most our Small Biz customers have 300mb+ connections. We simply will not install one of these to create a bottleneck. It is simply too slow to deploy in 2021/2022.

TyShawn
Getting noticed

I believe there is some confusion on the ask of having the choice of a beefier edge device. For many customer having something that would do 150-200Mbps will do, but it would be great to have the option within the MGO line to have something that could do 400-1000Mbps even at a higher price point. As we all know in the coming few years ISPs will be pushing 200-500 Mbps as a standard tier and being limited to what we have now is starting to show more and more each passing month.

 

As a good example in my home (for the most part) the current router would fit my needs based on its feature set, but based on its routing capabilities it becomes a nonstarter. Now I am sure people would recommend the MX75 or some other mid-tier device as an option, but that leap in price is far to high for what the needs is. This viewpoint doesn't make me right or wrong, but is an honest viewpoint Meraki should be aware of. It is also a viewpoint that would allow for company X, y, and Z to gain business verses Cisco Meraki benefiting from. 

ShaileshPatel
Just browsing

We find that small business connections are 1GB, so having the GX20 supporting 1G throughput would be great.

JamesMW
Meraki Go Team

@olavrb @mbaker33 @ShaileshPatel @TyShawn @delfuego @Harry_91 @franco2444 @Jpstellar @Price-Networks

- be on the lookout for updates next month 👀 

James Wilson
Cisco Meraki

I will be looking :)....

@olavrb @mbaker33 @ShaileshPatel @TyShawn @delfuego @Harry_91 @franco2444 @Jpstellar @Price-Networks @RCD3 

 

Introducing the brand new GX50 - Firewall Router Plus, available June 28th, 2022! Partner resources are linked below. More announcements coming soon!

 

https://community.meraki.com/t5/Meraki-Go-Partner-Resources/bg-p/go-partner-resources#Meraki%20Go%20...

 

James Wilson
Cisco Meraki

@Roska @Indigo @RoBB1 @stevec101 @Camfj141 @PrimeAesthetic @EdwardWilson @UARiT @speakerfritz @SMyhre 

 

Introducing the brand new GX50 - Firewall Router Plus, available June 28th, 2022! Partner resources are linked below. More announcements coming soon!

 

https://community.meraki.com/t5/Meraki-Go-Partner-Resources/bg-p/go-partner-resources#Meraki%20Go%20...

James Wilson
Cisco Meraki

I can't access the link, it's restricted to partners 

@EdwardWilson - Documents and product details will be available publicly at launch.

James Wilson
Cisco Meraki

I am having access issues as well.

@TyShawn - Documents and product details will be available publicly at launch.

James Wilson
Cisco Meraki

@MilesB 

James Wilson
Cisco Meraki
delfuego
Getting noticed

@JamesMWThanks James. Appreciate the heads up!

TyShawn
Getting noticed

We are in next month I am still looking :).

RCD3
Conversationalist

Cisco Live is next week, I would imagine something large will be announced then. 

delfuego
Getting noticed

Thanks @JamesMW

 

I was able to get logged and look through the PDF's. The hyperlinks within the PDF don't seem to work (okta issue?).

Is the VPN for "Windows Built-In" or AnyConnect?

Is dual internet / Fail-over supported?

Will warranty extensions be offer for US customers and partners?

RCD3
Conversationalist

Can you share any info on the throughput of the gateway? 

delfuego
Getting noticed

The PDF is marked "Partner Confidential", so I think I should wait for @JamesMW or someone internal to share.

I will say it a big improvement, but will likely not make everyone happy, but what's new 🙂

RCD3
Conversationalist

That is fair. Thanks anyways.

@delfuego - agreed this is a big improvement and we're excited for launch! That being said, the teams are already working on "new" features that will be added to the GX50 shortly after launch 😉

James Wilson
Cisco Meraki
JamesMW
Meraki Go Team

@RCD3 - throughput is over 500 Mbps. Documents and product details will be available publicly at launch.

James Wilson
Cisco Meraki
RCD3
Conversationalist

Hey James, 

 

Thanks for letting us know that. I won't pry, but you mentioned throughput is "over" 500 Mbps, which I assume means that isn't the cap. Hoping for 1 Gbps as a cap, but I will wait for the official launch.

 

Thanks,

 

 

Hope the throughput is 1 Gbps  

Lets all temper our expectations to what we want, need and are willing to pay for. The new Meraki MX75 has 1000mb/750mb throughput and cost $2k USD + $1k-$1.5k per/year for support. These are still entry-level business firewalls.

Not a partner so can't login 😩

@delfuego 

 

Dual WAN is not supported. Details on VPN capabilities will be shared at launch along with some "coming soon" info... 

At this time only our standard one-year hardware warranty is included. The ability to purchase extended warranty coverage is not available but submitting that as a wish would be my suggestion.

James Wilson
Cisco Meraki
RoBB1
Comes here often

Can the Meraki Go Team give us any details? The specs?