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  • About RussellS
RussellS

RussellS

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Member since Jul 5, 2019

‎05-10-2021
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Latest Contributions by RussellS
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GR10s with different firmware

by RussellS in Questions (and Answers!)
‎05-05-2021 08:58 AM
‎05-05-2021 08:58 AM
Hi Folks,   We have deployed some new GR10s to a new network and they show firmware version 27.6 We have current units that are approximately a year old and seem to be stuck at firmware version 26.0   Curious to see if 27.6 fixes the ongoing iOS video and voice calling issues I am having but cannot see how to push this update into our APs   Any suggestions?   Thanks Russell     ... View more

Re: Instability with Sky Q in UK

by RussellS in Questions (and Answers!)
‎07-07-2019 03:21 AM
‎07-07-2019 03:21 AM
Ok, so an update here.   The issue seems almost certain to be an issue with the Meraki Go AP itself.   The Sky Q boxes are designed to transmit on both 2.4 and 5Ghz, although it seems they prefer 2.4Ghz on first bonding.   With the GR10 hosting the SSID, the sky box connects, then after approximately 5-7 minutes the SkyQ boxes disconnect, claiming they cannot connect to the network. The only way to re-establish is to wipe and reconfigure the boxes and rejoin the SSID with the password. After a further 5-7 minutes the Sky Q boxes lose their connection again.   This clearly suggests the Sky Q box performs some action that causes it to become disconnected from the GR10.   Host the same SSID (and same password) on a Cisco SMB (RV Series) Router/FW/AP, same IP range, same VLAN and the connection remain stable and doesn't drop.   GR10 is on Channel 11 & 44 but the RV is running 6 & 36    All other devices are super stable on the GR10 (iphones, microsoft devices etc...) it is just Sky Q boxes.   Without the capacity of the Meraki enterprise devices to perform packet capture, manually adjust channels etc... can't diagnose further.      ... View more

Re: Instability with Sky Q in UK

by RussellS in Questions (and Answers!)
‎07-06-2019 08:15 AM
‎07-06-2019 08:15 AM
Thanks Lee,   Already done that - no reply yet ... View more

Instability with Sky Q in UK

by RussellS in Questions (and Answers!)
‎07-05-2019 12:20 PM
‎07-05-2019 12:20 PM
Hi All,   Wanted to see if anyone else has used these units in a consumer environment where SkyQ is in place.   We are seeing stability issues with the AP and its connectivity/maintenance of wireless connections.   SkyQ uses wireless to beam the transmission from the main device to 'slave' boxes. These slave boxes seem to lose connection to the main box on a nightly basis and are a nightmare to get back together again.   ANyone else seen this?   Thanks   Russell ... View more
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