We've received a new iPad Pro 11 (Gen 3), and we're trying to enable the Activation Lock. We have a management profile implemented on our iOS devices to allow the Activation Lock and MDM Activation Lock. The iPad is up to date and has been registered in Apple DEP and Meraki reports that it is DEP enrolled and in the supervised state; however, the options to control Activation Lock on the devices page are still grayed out.
Has anyone experienced this issue with any of the new iPads?
Is the device online and checking in? (You can check this information on the device page) and does the profile say it is installed on the device? Please refer to the following document to confirm if the activation lock has been enabled correctly.