I got a shock today Meraki Called me, but it was to tell me they were going on leave and the case was going to another support person. Looks like I have to start again ! Some times it is so hard to get through the Meraki Support firewall. I do understand why Meraki do this they do not want all cases going to the developers if they are not bugs and they want to be able to reproduce. I fully understand and respect this, but with this current case I have spent over 15 hours now trying to prove to meraki they have a bug. I do not get paid to do this how could I charge a customer 15 hours to prove to meraki their device has a bug. (I expected 1 hour at most especially with the level of detail I sent.) If the software engineer that looks after MX64 DHCP Server wants to get a head start check CASE 04855962 it will be coming your way when I get a port open in the Meraki Support Firewall 🙂 Partner that help Meraki fix bugs should get Swag !
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