In the past Meraki support has been great in AUS with wait time with a max of 10 minutes. In the past 3 months the wait times are ridiculous. out of 10 calls I have had to wait 30 minutes + to get through. This is all unchangeable time to the client and just wasting partners time. this issue needs to be fixed urgently how can we get network down emergency's fixed quickly if wait have to wait 30+ min just to get through.
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