About BlakeRichardson

BlakeRichardson

@rkrzyston I have found the Mac Agent to be very unrealiable, works on some machines and not others. Those that do work some of the features in dashboard dont seem to work. We are looking at moving our MacOS devices to Jamf in the new year because of this but also because they have zero day feature support. We will continue to use systems manager for our iOS devices.

BlakeRichardson

@yeowkm That undo option is simply giving you the option to revoke the license if you made a mistake i.e. applied it to the wrong Org.

BlakeRichardson

Well done guys! I'm about to finish up for the year and wont be back until late Jan so have a good Christmas and new years everyone!

BlakeRichardson

Hmm, with the 4G fallover can you ping anything on the outside world or does nothing work at all. Just trying to rule out a DNS issue.

BlakeRichardson

Ok so with the port set as a trunk port do you have the native VLAN set to what your admin VLAN and you have the client VLAN tagged as well? For example Administration = VLAN 10 Clients = VLAN 20 switch port would be Untagged VLAN10 and Tagged with VLAN 20

BlakeRichardson

Your WAN2 is setup to use DHCP so your router changing to 4G wont cuase a problem, as mentioned you 4G connection probably isn't working Is the 4G connection Prepaid or on a plan, if so id confirm it acutally works / the bill is still being paid.

BlakeRichardson

@nst1 How many VLANS will the AP be dealing with? if its only one there is no need to have the AP's switch port setup as a trunk port.

BlakeRichardson

If putting a camera in a bucket of water isn't standing behind your product then I dont know what is!

BlakeRichardson

Nice work!

BlakeRichardson

@DaveS If you click on your name on the top right of you dashboard and select "My Profile" do you see the option to setup 2FA there? If not I suggest you open a case with support.

BlakeRichardson

Is it true that firmware updates of all types of devices can only be delayed a certain amount of time but not suppressed totally? I have an MX running 13.33 because it has issues with the ISP and drops its connection every 20 mins if I upgrade the firmware.

BlakeRichardson

@TheOtherTim I have seen in the past if a machine was registered in Meraki and then reimaged and renamed it appears back in Meraki with the old information i.e. its old hostname. How are you searching for the device By name or serial number?

BlakeRichardson

Have you installed the profile as well as the agent on the Mac?

BlakeRichardson

Mine is saying one of my networks MX is running 14.35... I don't have an MX on that network

BlakeRichardson

Yes please, I would like to see this as well! +1 for me

BlakeRichardson

The easiest thing I would suggest would be just to erase the device and set it up again.

BlakeRichardson

The port on the swithc you are plugging into should really be set as a trunk port.

BlakeRichardson

@TomTravolta how many clients are on your network and are you doing anything fancy with DHCP?

BlakeRichardson

Do you have band steering enabled? If so try turning it off.

BlakeRichardson

@DavidM74 Are going to administoring the switches yourself or are you sending them to another company in Kenya? If they are staying within your company then I doubt licensing would be an issue. Re the power question I dont know what Kenya's power grid is like so I would play it safe and run them through a UPS.

BlakeRichardson

@ManinderNegi All switches should be using industry standards however for specific proprietary features you would need to stay with the same brand.

BlakeRichardson

@JBR No, you will have to add in the devices again.

BlakeRichardson

Hi Drew I would contact support. You might to need to unclaim devices maybe.

BlakeRichardson

I used coloured cables for different networks i.e. Security, VOIP, Wireless, printers, servers etc. We have a strict policy use the right colour cable and if we dont have one in the right size use a beige cable it and label the cable until the right size cables arrives.

BlakeRichardson

@Peterja21 Re the demo organisation contact support and see whats going on. I cant find any information about a demo organisation unless you are actually trying to claim your device while i nthe trial dashboard which I highly doubt you are.

BlakeRichardson

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