Update

samgbuyi
Getting noticed

Update

Anyone with possible help asap!

 

Why are my clients unable to connect to Microsoft Update service server?

 

7 REPLIES 7
samgbuyi
Getting noticed

issue resolved

i just have to disable AMP and we are good to go.

You can also whitelist *.microsoft.com 

I had to do the same for apple and MacOS.

Nash
Kind of a big deal

What firmware version are you running? This is especially prevalent with 13.x. Simple fix is stop then restart AMP. Better to upgrade to 14.x.

Seshu
Meraki Employee
Meraki Employee

@samgbuyi Firmware 14.39 or 14.40 has many issues resolved with respect to AMP. So, upgrade the MX to one of those and test again. Also, whitelisting a client bypasses AMP. So, you can whitelist temporarily until upgrades are complete and change back to normal

PhilipDAth
Kind of a big deal
Kind of a big deal

There was a specific issue in the last 7 days when a bad signature was pushed out that triggered on a Microsoft update.  It affected a lot of MX customers.  That signature should now be fixed, so you should be able to turn everything back on again.

@PhilipDAth  Thanks I had that issue last week, security centre gave enough info to determine it was a false positive. 

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