Old locally managed switches are being replaced with new meraki (cloud managed) switches at some remote sites. At a few the MS120-48FP sporadically stop responding to remote icmp response monitoring, poe phones and lan go down and return, and when staff on site check the hardware fast enough they often report the fans revving and seeing the LED going through its flashing amber/white cycle repeatedly as though it's booting. Sometimes we have to physically power cycle these to get back to normal. This hasn't been an issue on the old switches that were replaced or those that remain which are a mix of Cisco Catalyst, Cisco Small Business, & other vendors. Other locations that also got the MS120-48FP's have had no problems at all so there may be contributing factors in the environment. Sometimes it happens several times a day, other times a couple weeks go by without trouble reports. Meraki cloud management wan ip exclusions were configured in the firewalls. The problem has persisted from firmware 11.x to the current 12.17. Logging in the meraki management console seems basic with no low level debug or boot info to reference. I'm checking into what's available from snmp in these and setting up mirroring to dump traffic 24/7 to a local wireshark instance at one location to have traffic history if/when it happens again. Are there any known issues or traffic to look for that would cause this behavior on MS120's? Mac/cam/arp table limitations?
... View more