Customer service in the sales dept at Meraki?

Here to help

Customer service in the sales dept at Meraki?

Is it me?  I have been trying for a week now to get a demo on 3 different Meraki products.  I am a current customer with nearly my entire network infrastructure consisting of Meraki gear.  I keep getting blown off/rescheduled.  I have reached out on twitter to Meraki and other "high profile" Merakian's with no response whatsoever.  Up until now I have really loved doing business with Meraki.   Maybe small business is no longer of interest to them?  Anyone else having that issue?



Kind of a big deal

Aw that's not cool. Let me see what I can do.


What products did you want demo'd?

SM, MG and MV...  I don't want to sound whiney but I'm in sales too and it surprises me to have to beg... Thanks for the reply!

All right, I've shaken the tree a bit. Fingers crossed you'll get an in-person demo soon.


In the meantime for a demo of the camera's, have a look here:


For a demo of SM have a look here:


For MG I haven't seen any myself yet.

Thank you Brecht!

Hey @Meraki_Scott ,


Sorry to hear about that.


If you could DM me your email and MCN I can get all your info to the correct people.

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.