Hi All,
I am working on configuring the Service Graph Connector for Cisco Meraki in ServiceNow and need some guidance regarding duplicate records being created in the Meraki Devices table after scheduled job execution.
Note: No error, skip in import set
Configuration Setup Completed
1. Created two API Key Credentials (one for each dashboard)
2. Created two HTTP Connections (Global and China endpoints)
3. Configured System Property with Meraki Organization IDs (comma separated)
4. Configured Credential & Connection Alias
5. Activated Scheduled Jobs:
• SG-Meraki Credential Affinity Sync
• SG-Meraki Devices (Data Import Job)
-> Observations During Testing
During first job Run:
MerakiDevices:
• Table: x_caci_sg_meraki_merakidevices
Everything seems fine
After second job run:
MerakiDevices:
• Table: x_caci_sg_meraki_merakidevices
Duplicates created in merakiDevices table
Note: Duplicates are only created in MerakiDevices Table, other tables are like cmdb_ci, network, organization, Meraki Custom CI Fields remains same.
Thanks in advance for your help and guidance.
