DEP is down ?

MDT
Comes here often

DEP is down ?

Hello everyone,

 

since several weeks, DEP doesn't work. We have setup all correctly, the status of Macbook change pending/assign/pushed but when we turn on the mac, at the login and password screen, we enter the login and password owner meraki and it doesn't work. Nothing happen. Any idea ?

 

We have open 5 tickets to Meraki Support but we don't receive a good feeback. I try to call yesterday during 35 minutes, nobody answer.

 

Last chance is here with the community

 

Thank you in advance for your help and I wish you a very great day.

3 REPLIES 3
Shany
Getting noticed

Sometimes I had an experience that was not connected to DEP.
It will be fixed after some time, but for quick resolution, renewing DEP token with ABM/ASM will solve the problem immediately.

https://documentation.meraki.com/SM/Device_Enrollment/Apple_Device_Enrollment_Program_(DEP)

 

If token is renewed normally, there will be no effect on existing enrollment devices.

 

What is the status of your Apple push notification certifiate?

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI

@BlakeRichardson 

Hello, 

the status is up to date

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