@CharlieCrackle My biggest issue with documentation is it is wrong and not up to date. When new features are brought out part of the introduction process should be to update the documentation. Especially true with insight documentation. Features are removed and added but the documentation does not reflect this. Our policy is for public documentation to be a release requirement for public beta for any new features or hardware. I'll be the first to admit that things have been missed before, but we're working hard at keeping that tight. Of any of the products though, I'm a bit surprised Insight is the pain point. Insight VoIP Health, as the most recent example, was documented before release. (https://documentation.meraki.com/MI/MI_VoIP_Health) Web App Health underwent a UI overhaul, and I believe the documentation reflected the changes within a couple days. Insight should be fairly complete right now, but maybe there was a more painful spot a couple months ago? Honestly, if there's anything you feel is missing though, let me know and I'll work that into our agenda. Other common issue is the screens shots in the documentation are of the OLD UI and not the updated UI. (SM documentation suffers from this a lot) Yeah, you're not wrong. There are ~1800 articles, so we do have many outdated screenshots. We perform about 10-30 edits per day, and our documentation is living as much as our UI is, so we're always working to keep up. We do try to prioritize screenshot-updates in articles where the actual workflow has changed, rather than just the appearance, though we'd obviously prefer to update all of them. I understand the pain of it though, and we're working on it. I use this one a lot to send to clients https://documentation.meraki.com/MX/Client_VPN/Client_VPN_OS_Configuration but it is written too technical for end users and misses step that tech people know but end users do not Need a End user version of this That's an interesting idea. Could you possibly give an example of what information is missing for technical users, and what information would be extraneous for end users? More documentation on using DEP with SM the current documentation does not explain well the apple part of the setup (old screens shots) We're in-progress with some major updates to our DEP documentation. Keep an eye on our documentation digests, should be coming in a little while.
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