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EJN
Getting noticed
Member since Apr 14, 2019
Thursday
Community Record
66
Posts
25
Kudos
1
Solution
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2 weeks ago
When we first installed (Summer 2019), we had 8-10 second delay. Since about December, we have 3-4 second delay. I just tested as I type this and got 3 seconds on MV22 (Direct LAN, High Bitrate).
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2 weeks ago
Is the camera online/working OK and gets hot, or is it hot and not fully online? I ask because the 2 hot cameras I've had were unable to go online, so they were defective and replaced under warranty.
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2 weeks ago
Can you try another web connection (home for example)? I had a case where the camera was shown green on status (online), but the video feed was blocked by the network.
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12-28-2019
05:10 PM
2 Kudos
Set an alert in eBay in case a damaged one pops up with a good housing.
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12-11-2019
09:21 AM
Does it make a difference if you export while on the local LAN versus a remote connection via the web?
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12-05-2019
07:14 PM
1 Kudo
As others have said, we experienced this too. The fix for us has been auto-focus then change to manual focus.
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12-05-2019
07:13 PM
When we installed our MV cameras (summer 2019), we knew there was a delay. We were experiencing 8-10 seconds. Starting around October, we now see 3-5 second delay. I don't know if something changed in the firmware or in our network infrastructure, but it got better in October. We can live with 3-5 seconds, and my understanding is that with cloud/web technology, it will never be 0 second delay. Maybe they can bring it down to 1-3 seconds. I can see needs where 0 delay is needed. For us, 3-5 is OK. We have 100 MVs, all hardwired.
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11-19-2019
01:51 PM
I have my DHCP server assign from a subnet using the leading characters of the MAC address. For example, 172.16.110.x will be assigned whenever the MAC address starts with AB-CD-12-34-xx-xx. It isn't guaranteed that the same camera will always have the same IP, but generally they will as long as they remain connected. I know all 110.x devices are cameras, and cameras only.
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10-12-2019
02:08 PM
@Boulder38 can you please elaborate on this? "Have you F12’d to look at the source for any error codes in there?"
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10-12-2019
02:06 PM
Like both of these features. I submitted a "wish list" online asking if the motion timeline can be turned off/on on a camera by camera basis. If this feature adds a load on resources (speed, memory, processor), there are cameras where I don't need this feature... they are under constant movement. In these cameras, I would turn off. And I also have cameras where this would be very useful and I would turn on. On the wish list I also suggested to allow an option to show the intensity of motion as either orange gradients (what you have implemented) or variations in color (red, green yellow or some other high/medium/low scheme). Just adding this here since with the wish list online, once you submit, you have no idea what happens to the wish (there is no acknowledgement, request for more information, etc).
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10-05-2019
07:29 PM
Doesn't sound right. Open case with support, allow them to access camera log, and see what they say. Open case from dashboard works well and you get reply very quickly (hours, same day).
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10-05-2019
07:28 PM
I didn't upload a floor plan. I use the satellite view in the map. First, I paste the address in the Network tab. Then I fine-tune the location on the map. I installed 3-5 cameras each day (total 100), and for each camera I went in and did these steps. I had my checklist... install camera, connect PoE, activate camera, focus, other settings, name, tags, address, map, etc. It worked well doing one by one with 3-5 cameras each day.
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10-05-2019
07:25 PM
1 Kudo
There is a competitor that uses SD cards. Each vendor has their mktg pros/cons for SD vs. SSD, and each one will tell you why they chose one over the other. We chose Meraki and I think it's better to have SSD. Note: I should add that the SD implementation we evaluated did not allow for access to the SD card. So even though the camera has SD, you still wouldn't be able to swap out on your own, or access the files.
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10-05-2019
07:21 PM
On a WiFi iPad I find it best to use the regular website version of the dashboard. On the iPhone I find it best to use the iOS app. However, this app is only good for a single-camera (camera by camera) view. I have a user that likes the simplicity. Personally, I wish it had more features (2-4 cameras at once). Also, the iOS app is only live view; no search/history.
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10-05-2019
08:03 AM
1 Kudo
On 10/2 I experienced 2-3 second lag (delay from live). Does someone know if 3.34 firmware addressed this issue? My cameras updated to 3.34 on 9/27 and I was pleasantly surprised and the improvement in lag. Was it as a result of 3.34 or something else? I will test again this coming week to see if it holds.
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09-22-2019
06:13 PM
Thank you for the info @Nash I only see one device per camera, but the devices vary from camera to camera. Some cameras show another camera. Others show a switch. Others show an IP Phone. All show a device, and only one device per camera in the LLDP field.
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09-22-2019
05:25 PM
In the camera table view, in the LLDP column, does it matter what device I see? In some cases I see a switch, in others a nearby IP phone, and in others another Meraki camera. I'm not familiar with LLDP; any insight is appreciated.
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09-11-2019
09:32 AM
"We created an app that would go into the browser session and periodically back out of it at 15 minute intervals and then re-enter the video wall automatically. While not a perfect solution, it cut down on the "reload"requests by about 95-98% in Chrome. We are about to change the refresh to about 10 minutes to see if that completely corrects the issue." Can you elaborate on this? Is the app open source?
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09-08-2019
02:33 PM
I don't know the answer, but to help troubleshoot, does it matter if you connect to the dashboard internally (within LAN) vs. externally (ie from home)?
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09-08-2019
02:31 PM
Support did an RMA and replacement camera arrives this week. Will send damaged camera back to Meraki.
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09-08-2019
02:29 PM
Interior, school building, PoE cable from camera to switch. I have about 20 cameras connected to the switch. Upon cable connection/run, I connected camera and let it go through boot-up sequence, firmware update, SSD formatting, etc. It was working fine for a number of weeks, until this incident. I think the trigger was a power cycle on the switch (switch went off/on).
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09-05-2019
02:28 PM
It's not solid. It's blinking amber / red. Fast blink and very high temp (uncomfortable to hold). Got update from support and they are doing RMA. I wonder what the cause is, but not going to worry about it unless it happens again.
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09-05-2019
11:09 AM
I have a camera that went offline all of a sudden and now it's blinking red. I tried the following: 1) Reboot on camera 2) Different port on switch 3) Reset button on camera From the moment I power on the camera it starts blinking red. The camera is also very high temperature. I submitted a case to support, but wanted to ask here as well. Thanks, Esteban
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08-21-2019
07:44 PM
"Is it possible to use manual focus only, and leave it on that perfect setting?" This is what I am doing in most cases. Install camera, run auto-focus, switch the setting to manual focus.
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My Accepted Solutions
| Subject | Views | Posted |
|---|---|---|
| 403 | 09-08-2019 02:31 PM |
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