Meraki

EJN · ‎Feb 16 2024

Anyone familiar with this company? https://leapfrogiot.com/ Sent email but I get the sense they are no longer in business. They are (were) a Meraki Marketplace tool to do analytics on MV video. Looking for a tool that looks at MV video and provides various AI/Analytics in terms of weapon detection, fall detection, fire detection. Many vendors are promoting this and I want to see what can be done with Meraki.

EJN · ‎Jan 15 2023

Sounds basic, but implement VLANs. We are still on a flat network, and while no issues, I believe VLANs are in order. Would also love to improve cabling and colors... all uplinks same color for example (easier said than done).

EJN · ‎Dec 28 2022

Starting recently (since last firmware?), if an AP goes down, it takes 6+ hours for it to regain access to the cloud/dashboard. Before, it was a matter of minutes. I had 2 APs disconnect this week manually (redoing some ports in the switch), and upon reconnect (same port, same settings), it comes online locally (I can see blue light), but on the dashboard it shows offline for 6+ hours. Any insights into this?

EJN · ‎Dec 26 2022

I renamed the SSID adding the word Old, and created a new one with the same name/pw and settings. iPhones able to connect again (automatically since name and pw match what's saved within iOS settings). Don't know what could have triggered this, but not going to research further unless it happens again.

EJN · ‎Dec 26 2022

Detailed via of the SSID in question. Staff SSID Settings: SSID Settings

EJN · ‎Dec 26 2022

Attached. Other SSID with same configuration are working OK. It's only this SSID and it started today and only on iOS (multiple iPhone and iPad experiencing the same issue). But MacOS and Windows are working OK. Staff: problem SSID DM: working OK SSID

EJN · ‎Dec 26 2022

Can you ... ?

EJN · ‎Dec 26 2022

All APs are online. Working OK on same SSID on Mac and Windows (posting this message from Mac on this SSID). For some reason, iPhones and iPad are not connecting. If I change to a different SSID, they connect OK. Restarted APs. Same problem. Any points to where to troubleshoot?

EJN · ‎Dec 2 2022

En el menu, Wireless>Radio Settings>RF Profiles.

EJN · ‎Dec 2 2022

Sorry for late replies. Meraki confirmed to me that it was known bug, but were unable to provide a fix date. They were able to replicate on their end. In a nutshell, for reason unknown to me at this points, on most occasions, at some point, the view will be black with the spinning wheel. On some days it works OK, on most it does not. Live usually works OK (view live now), but going back in time creates the spinning wheel. You can usually go to one point in time in the past, but if you start scrolling fwd or back, the black screen shows up. Or if you skip to a different time. Going live almost always works OK. For a long time the suspect was DNS, but Meraki said that was not the case as they were able to replicate and said it was a known issue with some clients. Case for reference 08530342. This one is the most recent/active/open one. I have multiple cases on this in the past.

EJN · ‎Nov 11 2022

The only thing that happened is a Netgear switch downstream came back online after a power outage. The alerts are getting generated on many/most/all of my uplink ports on multiple Meraki switches. I'm new to UDLD. Where can I start troubleshooting? Most common causes for this?

EJN · ‎Oct 21 2022

Agreed. Just wish the arms were cheaper.

EJN · ‎Oct 21 2022

The plans were set. Camping after school on a Wednesday for 4 nights of camping in the Florida Keys. Car loaded, classes done for the day, and no open IT issues to resolve. Let's bring the laptop just in case to check email at night... except one problem, time is short and there isn't any room in the car for the laptop backpack. No worries... just slide it on top of all the camping gear on the rear of the car. Leaving school, let's stop for gas. Open rear door, laptop almost falls, but no worries, set it on top of roof while filling with gas. Mind is all over the place trying to rush. Gas done, back in car... laptop still on roof. As the person who will remain anonymous for now pulls out of the gas station and into the onramp for the highway, all of a sudden a sliding sound and a thump. What was that?! The F*&^(*@G laptop!!! First thought, oh well, nothing that can be done. It's broken and unsafe. 30 seconds later... why not make a uturn at the next exit and see if we can at least recover the data on the SSD. Sure enough... there it is right in the middle of the lane in the onramp. Pull to the side, wait for traffic to pass, and grab it. Success! For sure the screen is broken... nope. Certainly it won't turn on... it did. It won't boot... it did. Just a bit of separation on the screen and a handful of scratches on the lid. Lesson learned... don't rush. Best part of the story... the anonymous person is me, the Director of IT at the school... the same person preaching handle with care to all the teachers.

EJN · ‎Oct 9 2022

1500-2000 devices using the guest network? That number sounds very high (not knowing what school you are / location). For example, we are a K-8 school with 700 students, about 1500 devices in our entire network, and my guest network only has 5-25 users at any given moment. We don't have guests roaming the school, and on the church side the number is small. Also, I have guest turned off on the school side during school hours.

EJN · ‎Oct 7 2022

An easy first thing to try is to redo the two ends of the cable (assuming it's a custom length cable). If prebuilt, then just change the cable.

EJN · ‎Oct 7 2022

Could there be a block for MAC address somewhere for those two devices? MDM? Some other security that is blocking these 2?

EJN · ‎Oct 6 2022

Los otros equipos son Meraki y los tienes en dashboard? De donde sacan la direccion IP? Si pones el MR57 en el switch, que direccion se le asigna? Ninguna? Trata esto: https://documentation.meraki.com/MR/Monitoring_and_Reporting/Static_IP_Assignment_on_a_Cisco_Meraki_Access_Point

EJN · ‎Oct 6 2022

Tienes la opcion de dejar que el MR57 agarre primero una direccion DHCP? De ser asi, entras el MR57 con la direccion DHCP asignada y ahi lo cambias a Static. Es muy sencillo una vez el MR57 entra al dashboard con DHCP. Estas usando un switch Meraki (MS) u otra marca? Tienes otros productos Meraki aparte de estos 2 MR57?

EJN · ‎Oct 1 2022

I'm not against this, but wondering if there will be any savings. If power is coming from POE, will the switch consume less power because a number of ports don't need it, or will the switch continue to draw the same amount of power, and simply have more available for other ports?

EJN · ‎Sep 28 2022

Segun las especificaciones, este modelo requiere licencia: https://documentation.meraki.com/MR/MR_Overview_and_Specifications/CW9166_Datasheet Yo consultaria con el representante de ventas. Podria ser que fueron "claim" pero aun no han sido anadidos al dashboard? O ya aparecen en la lista de MRs en el dashboard?

EJN · ‎Sep 26 2022

I have submitted a feature request in the past to add visibility into what caused the downtime... for example, power failure vs. unable to reach Meraki Cloud vs. uplink down vs. something else. This would help with troubleshooting in cases like this. At a minimum, I would love to see loss of power as the trigger vs. loss of cloud connectivity.

EJN · ‎Sep 25 2022

Big kudos on this, and hope it can expand to other areas of Level 1 and possibly Level 2 support. Support via chat is awesome. And always have the option to escalate to a documented case in case chat is not the right tool for a given issue (too complex for example and better by phone or WebEx).

EJN · ‎Sep 23 2022

It's two steps... first you claim, and then you add to network. Did you claim but forgot to add to network?

EJN · ‎Sep 23 2022

I'm using a mix of Meraki and 3rd party optics and can confirm they are working OK.

EJN · ‎Sep 23 2022

I like the concept of this page, but I'm a single entity end-user. I should not see labels/references to MSP.

About EJN

EJN

Esteban Nunez

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