From what you have described, while they may have asked for more information on how this looks in any other Organizations you may yourself have access to, I'm pretty certain Meraki Support will not be leaving it entirely to you to take this further or find other affected Organizations. While they may not be able to diagnose the issue directly themselves, I'm sure they will be seeking further assistance to troubleshoot your problem, elsewhere within Meraki.
Could I suggest that, if this is urgent, you telephone Meraki Support for a further update - contact details are under Help > Get help > Still need help? > Call the Meraki Support team
No I do not have any problem on all other Customer I have access to. But he told me that he will look furder if there are other Customer having the same Problem and reporting it to the Development team. So I am looking for other Customer having this problem too.
The problem is that at the moment you can open any kind of case and you get always the same response "I will give it to the development them an come back to you" but you dont hear any thing any more. And this also for Case witch i but on "high"
Just did a rollback from the Version 4.8 to 4.2 and, wonder the Camera Settings are working again. Why do I need to spend more than 1 hours with the TAC and at the end they told me they never had this problem before and they will transfer it to Engineering. And then you don't hear anything again from them? 😞