Meraki

KathleenJ

Hi there isn't a difference between those two model numbers as was pointed out by Ryan. Here is a link to the MS350 Product Overview page. You will find the specs and features for the different products in the line.

KathleenJ

A new book was just release for Meraki which might help, I'm honestly not sure since I just now ordered a copy of the book. Best of luck with your exam. The book by Cisco Press is "Cisco Meraki Fundamentals: Cloud-Managed Operations

KathleenJ · ‎Feb 20 2024

Hi, you didn't say which camera model you are recording or how long in the past you are trying to export. If it is the immediate past then you need to wait a minute or two for everything to catch up. The exception I have found is with y MV2 which has cloud archive and then I need to wait about 5 minutes to do the export.

KathleenJ · ‎Nov 2 2023

Philip has some fantastic suggestions.

KathleenJ · ‎Oct 30 2023

I verified that the sender was a Meraki employee in the inside sales department.

KathleenJ · ‎Oct 27 2023

I just sent you a direct message. If you can please send me the AM name I can look them up for you Kathleen

KathleenJ · ‎Oct 23 2023

Hi, I would contact support so they can do live troubleshooting while the tablet is in this state. If you go to your dashboard on the top right-hand corner there is a "?" and you can click on this for support contact information. Kathleen

KathleenJ · ‎Sep 21 2023

Hi, On the bottom right-hand corner of your dashboard, there is a button called "Make a Wish". Please use this feature to give feedback to the developers with what you feel is missing from the client's details. Kathleen

KathleenJ · ‎Sep 20 2023

Hi, Please take a look at this KB on Clients Useage. I think this will help you find the data you are looking for. Kathleen

KathleenJ · ‎Sep 13 2023

Hi, yes you can setup the MX68 without a license and there is a 30-day grace period for the license. If the hardware has arrived you should also be able to claim your license using the order number. The KB is for free trials but instead of the free trial order number use your actual order number to claim the equipment. https://documentation.meraki.com/Getting_Started_with_Meraki/Getting_Started_Resources/Meraki_Free_Trials#Use_the_Organization_.3E_Inventory_page

KathleenJ · ‎Aug 31 2023

Hi, You can connect to either a switch or the MX. One thing to be aware of is depending on the model of MR you are connecting you may need to also use a PoE injector for power.

KathleenJ · ‎Aug 30 2023

Hi Jhay015, As others have stated, if the MR is still registered to previous owners on the Meraki dashboard you will not be able to use the device. If you can't reach the previous owner to unregister the device from their dashboard then honestly the only thing you can do is e-waste the unit. Meraki is a fantastic product and my only other suggestion is to reach out to a Cisco reseller and purchase a new MR.

KathleenJ · ‎Aug 29 2023

Please try the instructions from this KB.

KathleenJ · ‎Aug 29 2023

Do you have Meraki dashboard access and have you tried setting up the MR in the dashboard? To access the dashboard go to dashboard.meraki.com. As others have said it's probably still under the ISP's account and unfortunately if you don't have dashboard access the device is probably still registered to the ISP account and you will not be able to claim it on your own dashboard. If you are interested in purchasing an MR to use as an access point please reach out to your Cisco reseller and they can help you.

KathleenJ · ‎Aug 28 2023

As others have suggested please give Meraki a try. There is tons of great documentation that can be found online. If this doesn't answer your question then you can reach out to Meraki Enterprise Level Support which is available 24/7. To access information about Enterprise level support from the top-right-hand corner of your dashboard and you will find a "question mark". Click on this and then scroll down to "Get help". On the Get Help page if the documentation hasn't assisted you then go to "Still Need Help". From here you can either open an email support case or contact the 24/7 support number.

KathleenJ · ‎Aug 14 2023

Hi Tim, All of your Meraki devices are covered by your enterprise license. What this means is that you have unlimited phone support with Meraki. As was suggested contact support and ask them to pin the firmware for you on specific devices so you can test prior to rolling out an upgrade.

KathleenJ · ‎Aug 11 2023

As has been mentioned after the license expires you have a 30-day grace period to renew your license with an authorized Meraki reseller. Here is a link that provides detailed information on the access you will have after the license expires. https://documentation.meraki.com/General_Administration/Licensing/Meraki_Licensing_FAQs#Co-Termination_Licensing_FAQs

KathleenJ · ‎Aug 10 2023

I need some more information please. When you say Meraki VPN what do you mean? Also when you say 0 for upload speeds how did you determine this? If you can please explain in more detail what your setup is and what you are trying to accomplish that would be helpful. In this instance, you may want to open a support case because you can show them the errors you are seeing and they can troubleshoot the VPN issue. On the top right-hand side of your dashboard there is a "?" and you can click that and then click on "Get Help". From there scroll to the bottom and select "Still need help?"

KathleenJ · ‎Aug 10 2023

What happens when you plug a laptop/computer directly into the t-mobile gateway? Does that work?

KathleenJ · ‎Jul 24 2023

You will need to log into your Apple Business Manager and change the settings.

KathleenJ · ‎Jul 20 2023

Good point, I removed my post.

KathleenJ · ‎Jun 21 2023

There are a couple of KBs you can check out for blocked URLs and categories. It looks like maybe someone put in a category filter. https://documentation.meraki.com/MX/Firewall_and_Traffic_Shaping/Blocking_Websites_with_Content_Filtering_and_Layer_7_Firewall_Rules https://documentation.meraki.com/MX/Content_Filtering_and_Threat_Protection/URL_Block_List_and_Allow_List_Patterns

KathleenJ · ‎Jun 7 2023

Yes, the MR can be plugged directly into a non-Meraki device. If you go this route, you will most likely need to purchase a PoE Injector.

KathleenJ · ‎May 16 2023

You can absolutely pre-deploy these items at home to configure them and then move them. The only change you may need to make is on the MX for the IP address if you are not using DHCP. Take a look at the information for the local status page if you do have a static IP for the MX. https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/Using_the_Cisco_Meraki_Device_Local_Status_Page

KathleenJ · ‎May 2 2023

Hi h_n, I'm not sure if you have looked at the Meraki documentation yet on NetFlow so in case you have not here are some links. https://documentation.meraki.com/MX/Monitoring_and_Reporting/NetFlow_Overview You can also do Netflow on an MS390 that is running MS 15.X and later. https://documentation.meraki.com/MS/Monitoring_and_Reporting/MS_NetFlow_and_Encrypted_Traffic_Analytics Please let me know if you have any questions. Kathleen

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