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  • About KathleenJ
KathleenJ

KathleenJ

Meraki Employee

Member since Jul 20, 2021

Monday

Kathleen J

Groups
  • New to Meraki User Group

    New to Meraki User Group

    46
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PhilipDAth
Kind of a big deal PhilipDAth
6
eLvs
eLvs
1
cmr
Kind of a big deal cmr
2
jbright
jbright
1
AshP
AshP
2
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eLvs
eLvs
1
saraborges
saraborges
2
alemabrahao
Kind of a big deal alemabrahao
1
AshP
AshP
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Rick-G
Meraki Employee Rick-G
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Community Record

29
Posts
30
Kudos
3
Solutions

Badges

EOTM - Dec 2022
First 5 Posts
25 Kudos
First 10 Kudos
First Solution
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Latest Contributions by KathleenJ
  • Topics KathleenJ has Participated In
  • Latest Contributions by KathleenJ

Re: Traffic shaping

by Meraki Employee KathleenJ in New to Meraki
Monday
2 Kudos
Monday
2 Kudos
Thanks for the clarification and I'm glad Philip was able to assist.  ... View more

Re: Traffic shaping

by Meraki Employee KathleenJ in New to Meraki
a week ago
1 Kudo
a week ago
1 Kudo
Hi eLvs,   Thanks for the question.   I think there may be some confusion around network design. In most networks there is generally a switch that sits between the MX (firewall) and the end user (computer). In your example you asked about layer 7 rules changing due to a change on the MX and needing to reboot the client so the rules are applied, this is not needed even if the client was directly connected to the MX.   If you are doing traffic shaping on the MX via SD-WAN policies, you can limit the per client bandwidth which means that the traffic that passes through the MX would be limited to what you predetermined the throughput to be. This policy isn't necessarily applied to a single device although it could be through the use of VLANs (keeping the example simple).    Can you elaborate on what you are trying to accomplish and maybe I can provide a better explanation on how to accomplish the task.   Below are some KBs that do explain SD Wan and Traffic Shaping.   https://documentation.meraki.com/Architectures_and_Best_Practices/Cisco_Meraki_Best_Practice_Design/Best_Practice_Design_-_MX_Security_and_SD-WAN/General_MX_Best_Practices#SD-WAN_.26_Traffic_Shaping https://documentation.meraki.com/MX/Firewall_and_Traffic_Shaping/SD-WAN_and_Traffic_Shaping   https://documentation.meraki.com/General_Administration/Cross-Platform_Content/Global_Bandwidth_Limit_Considerations ... View more

Re: Meraki como estilo de vida

by Meraki Employee KathleenJ in New to Meraki
2 weeks ago
2 weeks ago
Tenho certeza que você se sairá fantástico em sua jornada. ... View more

Re: Meraki GX50HW-US License

by Meraki Employee KathleenJ in New to Meraki
3 weeks ago
3 Kudos
3 weeks ago
3 Kudos
Hi, The Meraki Go products do not require a separate license like traditional meraki equipment. You do have the option of purchasing a license for Cisco Umbrella which will give you additional security protection.   Umbrella Information Meraki Go Umbrella Security License - Meraki Go : Meraki Go (meraki-go.com)   Meraki Go Firewall/Router Information Security Gateway Firewall & Router | GX20 | Meraki Go : Meraki Go (meraki-go.com)   Please let me know if you have any other questions. ... View more

Re: Meraki MS-225 is not coming online in Meraki Cloud

by Meraki Employee KathleenJ in New to Meraki
4 weeks ago
4 weeks ago
Were you able to get your switches up and running? ... View more

Re: Equipment List

by Meraki Employee KathleenJ in New to Meraki
4 weeks ago
4 weeks ago
As others have stated please work with your Meraki sales partner, they can help you craft the correct solution. Good luck. ... View more

Re: High Latency and packet loss

by Meraki Employee KathleenJ in New to Meraki
‎12-21-2022 03:43 PM
‎12-21-2022 03:43 PM
Hi eLvs,   I don't have access to your network to see your configuration, but I did just receive a notice that a new build of firmware for the MX has been released, it's 16-16-8 and this *might* resolve your issue of packet loss. Without access to your dashboard config, I am unable to verify that this will resolve your issues, but it is certainly worth a try. ... View more

Re: High Latency and packet loss

by Meraki Employee KathleenJ in New to Meraki
‎12-21-2022 07:33 AM
‎12-21-2022 07:33 AM
Hi eLvs,   The suggestion of a reboot is a great one and that would be the first thing that I tried. Another alternative would be to try the beta build of MX 18.104. If this is not an option for you and the reboot did not work, please reach out to Meraki Support for additional troubleshooting. Support is available 365 days a year 24x7. ... View more

Re: MX warm spare setup

by Meraki Employee KathleenJ in New to Meraki
‎12-15-2022 01:54 PM
‎12-15-2022 01:54 PM
First off I don't know what " Should i adopt the secondary MX after completed setting up the network with the primary MX." means.  When you do an HA pair here are some things to keep in mind: you only need one MX license (it will be shared by both MX's) as long as the second MX is only used for failover. You must have two unique IP addresses, one for each MX. Best practice dictates that they be from two different ISPs. You only need to configure the primary MX.   I think that taking a look at this KB will answer all of your questions and walk you through how to set this up. MX Warm Spare - High-Availability Pair - Cisco Meraki ... View more

Re: MX warm spare setup

by Meraki Employee KathleenJ in New to Meraki
‎12-15-2022 01:34 PM
1 Kudo
‎12-15-2022 01:34 PM
1 Kudo
Having two ISP's for redundancy is the considered the best practice. The is because having a single ISP offers a single point of failure if your internet goes down with no backup. Alternatively, you can pay for a second IP from your service provider for the second MX but you will only have redundancy if there is a hardware failure on the MX and not an internet failure. ... View more

Re: MX warm spare setup

by Meraki Employee KathleenJ in New to Meraki
‎12-15-2022 12:40 PM
1 Kudo
‎12-15-2022 12:40 PM
1 Kudo
Hi Teo1,   Thanks for the great question. The way that you would want to do this is have two unique IP addresses for each MX to connect to the cloud, then use a virtual IP address for non-management communication. Below is a KB that explains the setup and also the datasheet for your MX's.   https://documentation.meraki.com/MX/Deployment_Guides/MX_Warm_Spare_-_High_Availability_Pair   https://documentation.meraki.com/MX/MX_Overviews_and_Specifications/MX67_and_MX68_Datasheet   Kathleen ... View more

Re: Cellular MX / LTE Backup Speeds and Meraki Settings and Script

by Meraki Employee KathleenJ in New to Meraki
‎12-15-2022 09:58 AM
1 Kudo
‎12-15-2022 09:58 AM
1 Kudo
Hi Ash,   Sorry I missed your message. Yes, this is correct, is everything working as expected for you?   Kathleen ... View more

Re: How to connect two meraki MX for redun dancy

by Meraki Employee KathleenJ in New to Meraki
‎12-15-2022 07:30 AM
1 Kudo
‎12-15-2022 07:30 AM
1 Kudo
Diego,123,   The answers provided are the same that I would be telling you. You will need two identical MX's in order to setup for failover. The documentation for this can be found here:  Re: How to connect two meraki MX for redun dancy - The Meraki Community   One thing to keep in mind is that each Meraki device needs a license to work and you will need to create an account on the dashboard. To set this up go to dashboard.meraki.com and from there you can claim your equipment and add the licenses.  ... View more

Re: CMNA 30-11-2022

by Meraki Employee KathleenJ in New to Meraki
‎12-09-2022 02:13 PM
1 Kudo
‎12-09-2022 02:13 PM
1 Kudo
Hi, did you fill out the request for help on the Meraki Learning Page? If not here is the link: Submit a request – Cisco Meraki (zendesk.com)   I'm working on finding someone on this team that can let me know if it is possible to reopen the exam for you or if you will need to take it again in the future. ... View more

Re: CMNA 30-11-2022

by Meraki Employee KathleenJ in New to Meraki
‎12-09-2022 01:53 PM
1 Kudo
‎12-09-2022 01:53 PM
1 Kudo
I am also going to follow up with the team that handles the testing. ... View more

Re: Cellular MX / LTE Backup Speeds and Meraki Settings and Script

by Meraki Employee KathleenJ in New to Meraki
‎12-08-2022 11:26 AM
3 Kudos
‎12-08-2022 11:26 AM
3 Kudos
Hi Ash,   Please take a look at the following KB for details on how failover works. 3G/4G Cellular Failover with USB Modems - Cisco Meraki. If you are seeing a specific issue with the backup not coming up quickly you may want to contact support and have the support team take a look at your configuration.  ... View more

Re: Newbie- Claimed or Unclaimed

by Meraki Employee KathleenJ in New to Meraki
‎12-07-2022 09:26 AM
1 Kudo
‎12-07-2022 09:26 AM
1 Kudo
The only way you can tell if the equipment is claimed is if you try to register it into dashboard. If you plug the serial number in as has been suggested by others, you will quickly find out if the unit can be used. After you have claimed the unit all you need to do is unclaim it from your dashboard and then you can continue on with your plans. Take a look at this KB. Adding and Removing Devices from Dashboard Networks - Cisco Meraki ... View more

Re: CMNA 30-11-2022

by Meraki Employee KathleenJ in New to Meraki
‎12-01-2022 09:19 AM
2 Kudos
‎12-01-2022 09:19 AM
2 Kudos
Hi, please email certifications@meraki.com and they will be able to resend the assessment link ... View more

Re: CAN MOUNTING RACK FOR MR30H BE USED FOR MR36H

by Meraki Employee KathleenJ in New to Meraki
‎12-01-2022 07:03 AM
1 Kudo
‎12-01-2022 07:03 AM
1 Kudo
Take a look at this KB for information on retrofitting the MR30H to a 36H.   https://documentation.meraki.com/MR/MR_Installation_Guides/MR36H_Installation_Guide#Mounting_Compatibility   ... View more

Re: [ask] unclaim devices

by Meraki Employee KathleenJ in New to Meraki
‎11-21-2022 07:22 AM
2 Kudos
‎11-21-2022 07:22 AM
2 Kudos
Unfortunately, support cannot unregister the device for you.  ... View more

Re: GR10 won't go online

by Meraki Employee KathleenJ in New to Meraki
‎06-08-2022 02:36 PM
2 Kudos
‎06-08-2022 02:36 PM
2 Kudos
It  appears that you are using a Meraki Go GR10 access point. I would suggest taking a look at the Meraki Go Troubleshooting KB Meraki Go - GR Troubleshooting - Cisco Meraki and if this doesn't resolve your issue then please refer to the KB on how to reach out to the Meraki Go Support team. https://documentation.meraki.com/Go/Meraki_Go_-_Support   ... View more

Re: using USB ports on Meraki go Security gateway and Meraki go AP's

by Meraki Employee KathleenJ in New to Meraki
‎06-06-2022 02:26 PM
‎06-06-2022 02:26 PM
On the Meraki Go systems the USB is not able to be used for file sharing, printers, etc. If you have more questions about the operation please reach out to Meraki Go Support. https://documentation.meraki.com/Go/Meraki_Go_-_Support ... View more

Re: computer appears tobe correctlyconfigured butthe device detected or res...

by Meraki Employee KathleenJ in New to Meraki
‎06-06-2022 01:14 PM
‎06-06-2022 01:14 PM
Hi, do you know if the DNS server is being hosted internally or externally, meaning are you using Google for DNS which would be  8.8.8.8 and/or 8.8.4.4. If you are using an internally hosted DNS server try pointing to Google instead and see if this resolves the issue. ... View more

Re: how to purchase the following Meraki equipment

by Meraki Employee KathleenJ in New to Meraki
‎06-06-2022 01:00 PM
‎06-06-2022 01:00 PM
Hi, thanks for your interest in Meraki. The best way to get in touch with sales and be contacted by Meraki to find a reseller in your area is to fill out the form to "Contact Us." https://meraki.cisco.com/form/contact/ ... View more

Re: MX250 WAN Port -SPF Compatibility

by Meraki Employee KathleenJ in Security / SD-WAN
‎06-02-2022 01:24 PM
‎06-02-2022 01:24 PM
I used to work for Ixia/Keysight which is a test equipment manufacture and the link bouncing up and down is probably due to an unsupported transceiver which can be proprietary. The cause of this is that the layer 1 negotiations aren't able to take place correctly. I do see in this thread where a Cisco SFP model was listed as working. ... View more
Kudos from
User Count
PhilipDAth
Kind of a big deal PhilipDAth
6
eLvs
eLvs
1
cmr
Kind of a big deal cmr
2
jbright
jbright
1
AshP
AshP
2
View All
Kudos given to
User Count
eLvs
eLvs
1
saraborges
saraborges
2
alemabrahao
Kind of a big deal alemabrahao
1
AshP
AshP
1
Rick-G
Meraki Employee Rick-G
1
View All
My Accepted Solutions
Subject Views Posted

Re: Cellular MX / LTE Backup Speeds and Meraki Settings and Script

New to Meraki
266 ‎12-08-2022 11:26 AM

Re: CAN MOUNTING RACK FOR MR30H BE USED FOR MR36H

New to Meraki
364 ‎12-01-2022 07:03 AM

Re: Configuring IP addresses before they're online?

New to Meraki
728 ‎07-23-2021 07:10 AM
View All
My Top Kudoed Posts
Subject Kudos Views

Re: Meraki GX50HW-US License

New to Meraki
3 169

Re: Cellular MX / LTE Backup Speeds and Meraki Settings and Script

New to Meraki
3 266

Re: informations

New to Meraki
3 711

Re: Traffic shaping

New to Meraki
2 77

Re: CMNA 30-11-2022

New to Meraki
2 574
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