Hey everyone,   We have about 50 apps on our blacklist to stop those pesky auto-installed apps from different providers.   I went to add a few more to the list yesterday and they no longer seem to be working.   I know I am using the right package name (double verified with Play Store and Package Name Viewer 2.0).   Is there a limit to this? Just for fun I tried removing Youtube from the black list and it showed up on the phone. I added it back and it removed it from the phone.   At this point I'm stumped.   Thanks, Zach ... View more

Good Morning Everyone,   I have an enterprise device, Zebra TC52 with Android 10, that I need to get enrolled into SM.   Problem is, I was told by our vendor that I cannot do the typical factory reset because they install underlying APIs and software that is used to control things like the 2D scanner.   They support many other MDMs like Sodi or Intune, but they haven't worked much with SM. I have about 250 iPads deployed, but don't know a whole lot about Android.   They do have a tool called StageNow that is supposedly used to do this sort of thing. Here is an example using a different MDM: https://cwsisecurity.com/resource/project-recap-enrolling-zebra-devices-to-mdm-in-android-enterprise-device-owner-aedo-mode-using-stagenow/   If you scroll down to step 10, I think I have the correct Package and Class Names: com.meraki.sm com.meraki.sm/.DeviceAdmin.   However, I am getting what appears to be a certificate error (Certificate not installed). I have tried installing our domain certificate, but that doesn't seem to help. I am downloading and installing the SM app prior to trying this intent (I'm basically trying to follow these steps, as they are very similar to what the vendor suggested as well).   I guess my question is, are there any other certificates that are specific to Meraki that I need to install separately?    Anyone try anything like this before?   I found some old references to installing a device owner via ADB, which is where I got the class name from: https://documentation.meraki.com/SM/Device_Enrollment/Enabling_Device_Owner_Mode_using_Android_Debug_Bridge_(ADB)   Only other thing I will mention is that the vendor did provide me with a .json file that another vendor used to successfully do this: {"android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME":"com.meraki.sm/.DeviceAdmin", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION":"https://dl.meraki.net/androidsm/AndroidSM.apk", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_CHECKSUM":"mt_u7fCnOgPWAlgCroDN8ye6nVpZbxwh47JGRq9uJm8", "android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM":"mt_u7fCnOgPWAlgCroDN8ye6nVpZbxwh47JGRq9uJm8", "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE":{"enrollment_url":"https://m.meraki.com/enroll/?android_from_store=true&enrollment_code=XXX-XXX-XXXX"}}   I tried using this method as well (changing to my enrollment code) but get the same "Certificate is not installed" error.   Vendor did mention something about Android 10 not support SHA1 certs, but I have successfully done the normal enrollment method on an Android 10 device before, so I don't think that is an issue.   Any help is appreciated.   Thank you in advance, Zach ... View more

We have about 250 iPads deployed and I am unable to get them to update.   Most of them are on 12.4, the oldest is 12.2.   I hit update, it says "Installing OS" for a few minutes and then completes.   When I check the iPad, either nothing has happened or it has downloaded but is sitting there waiting to be installed.   Once it gets to the point of downloaded but not installed, I tried hitting installing again (via SM) and still nothing happens.   Most of these devices are behind Meraki gear, but since I'm working from home, I have one on my home wireless straight out to the internet and it still won't install.   I should have mentioned that these devices are DEP and supervised.   Any ideas?   ... View more