Hi @RaphaelL! I wanted to follow up regarding this as I have some new information. I was able to confirm with our development team that they have observed unexpected behavior with AI-RMM on networks that are bound to templates. I have reached back out to the development team in hopes for them to provide some additional details regarding the unexpected behavior and will circle back here when I get an update. With that said, we currently can't recommend using using Busy hour for any network that is bound to a template. ... View more

Hi @hmc25000!   I wanted to echo what @alemabrahao has already recommended with our documentation indicating that the root bridge would typically be the core switch ... View more

Hi @asendia_stuart!   Please find some topology diagrams for the deployment of the MS acting as a WAN breakout switch below: https://docs.google.com/presentation/d/1xsb8imtUFjN13so86kIZ04IR9f6WEKdbpUrYVON64Zg/edit#slide=id.gefc0c80500_0_28   As @Mloraditch mentioned, connecting the MS130 to the Internet can be achieved by connecting it to the LAN of the MX100 as outlined in slide 3. In this example, please ensure you are pruning VLAN 900 + 1000 from all other LAN links of the MX to avoid network loops.   I also want to mention that it's recommended to place the breakout switch(es) in their own dashboard network. This helps maintain correct network topology diagrams and client tracking in dashboard as well as provides more granular control for firmware upgrades.     ... View more

Hi @HarryLawhorn, The known issue is still open and being addressed. Knowing you have already opened a case, if your issue aligns with the known issue, I'm certain whomever is working on your case would have shared the same. Also, if your case aligns with the known issue, the case will get updated when the issue has been resolved. ... View more

Hi @RSC24! I would recommend opening a case with Support to determine if the issue you're observing might align with a recent known issue that is currently open. @VRB, knowing you're observing this behavior as well, please also raise a case with Support to confirm the same. ... View more

Hi @HarryLawhorn! I can confirm there is a recent known issue related to the CDP/LLDP information missing that is currently open.   I'm certain whomever is working the case you opened will determine if your issue is aligned with the known issue. @cmr Thanks for linking to the other post, I'll update that thread with this information as well. ... View more