About BlakeRichardson

BlakeRichardson

You should be able to port forward to your MX.

BlakeRichardson

@beks88 thanks for sharing, very useful to know this.

BlakeRichardson

@Greenberet Ah gotcha, not sure why Meraki don't support FQDN however they must have their reasons. Most VPN clients I have dealt with these days support FQDN so I would have thought site to site with good DDNS would be fine.

BlakeRichardson

As @cmr mentioned the new vision portal is a massavie improvement, this is now my go to for viewing MV cameras.

BlakeRichardson

@SOBC Can you please take a screenshot of what you are trying to do, I'm a bit confused.

BlakeRichardson

Yeah I would have thought thats more than enough. I'm guessing its just a software bug, I don't have an Android device to confirm this though.

BlakeRichardson

@cmr What model of android device is it? I wonder if it doesn't support a high enough resolution.

BlakeRichardson

I prefer to log my cases via the dashboard for exactly the reasons @UCcert suggested, you can provided a ton of information straight away and skip the "have you turned it off and back on again" questions.

BlakeRichardson

The big problem for a lot of schools is a teacher with no IT experience gets given the IT manager role. What you found is clear evidence of that. Thanksfully more schools are using MSP now.

BlakeRichardson

Odd that there is no client name and that its happening every few seconds. Can you run a packet capture to determine the devices MAC? hat type of devices are on that network, Windows, MacOS, iOS or Android?

BlakeRichardson

@MelissaJL Try this info. https://documentation.meraki.com/MR/Monitoring_and_Reporting/DHCP_%22no_offers_received%22_Errors_in_the_Event_Log

BlakeRichardson

Why was the purpose of your project? Our current Hikvision / Axis cameras are getting old and we are starting to get hardware failures. What challenges did you encounter? How did you solve those? No real issues however budgets are tight due to Covid making people nervous. What Meraki gear did you end up using? What non-Meraki gear did you use? We have chosen to get with MV72 and MV22 cameras. What do you hope to do next to in the future? Be able to monitor cameras from anywhere without the neeed for client software and make good use of the advanced analytics!

BlakeRichardson

Certain models of Meraki camera will now export an RTSP feed however whether this works with Hikvision I hage no idea. I've tried to setup a Meraki camera with some Mac NVR software called security spy and I was unable to get that to work.

BlakeRichardson

Quickly fills out expense request form for MV cameras..

BlakeRichardson

@bubba No CRC errors are not included as part of this alert, it only relates to physical cable issues i.e. cable short etc

BlakeRichardson

@cjwagner1 Removing the agent is something that needs to be done on the computer itself, it cannot be done remotely. I'm assuming you don't wipe hardware before you dispose of it? It might pay to reconsider this as it could lead to privacy breaches if any personal or confidential data is on those devices. These days most countries especially the EU have very stric laws around privacy and data breaches.

BlakeRichardson

@degarris As long as they can provide the required POE wattage then you shouldn't have any issues. For non POE switches Meraki sells 802.3at PoE Injectors

BlakeRichardson

@Dan2 Yes you can still use configurator with ABM / ASM. I do use it for iPhones as most retailers in my country can't register iPhones in DEP for some reason so I have to do it manually.

BlakeRichardson

Congrats to the SM team for placing third in the 2021 Enterprise MDM Quadrant awards.

BlakeRichardson

@IT_Plainedge I don't think thats possible and I don't know how that info is even useful.

BlakeRichardson

@LYYIHEANG have you tried opening a high priority case via the dashboard?

BlakeRichardson

@Dan2 Yes just follow those steps. Re setup in Meraki I don't think I had to change anything as the original VPP account is still working you just administer it through ABM now instead of the old VPP login.

BlakeRichardson

Maybe try turning advanced malware protection off and back on again.

BlakeRichardson

@CarlosAssuncao Nice, I have a Bernese mountain dog and a saint bernard.

BlakeRichardson

Welcome @Mandie Well done on wanting to expand your skillset.

BlakeRichardson

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