Meraki HW Decontamination Guide – Cleaning your Meraki devices

FelipePerrone
Meraki Employee

Meraki HW Decontamination Guide – Cleaning your Meraki devices

Hi everyone!

 

We know these are difficult times with the new COVID-19 disease pandemic, with a lot of people working from home we’re helping our clients providing the proper technology to allow that to happen in a seamless and secure way (like our teleworking solutions) and sharing good practices, among other initiatives.

 

Working with technology we are usually concerned about other kind of viruses and we have great solutions to help you protecting your network against all kinds of malware and attacks. But with the SARS-CoV-2 (that causes the COVID-19) people are now worried about cleaning their hands and other things as the new coronavirus can stay in various surfaces and materials for a few hours or a few days, so it shouldn’t be different with your Meraki devices. But how can we safely decontaminate our Meraki hardware?

 

As our products have different kinds of surface, we created this simple guide and wanted to share some good practices when cleaning/decontaminating your Meraki full stack, to avoid any damage/malfunction while still making sure your hardware surface won’t hold any traces of the virus.

 

We also want to hear you, what do you do to keep your Meraki equipment clean?

 

Hope you can all leverage this and stay safe and healthy 😊

 

 

UPDATE 31 March: In addition to the PDF linked below, there is now also a Meraki Documentation page about this topic (big thanks to @CN  for creating the KB!):

https://documentation.meraki.com/zGeneral_Administration/Other_Topics/Guidance_for_Cleaning%2F%2FDec...

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6 REPLIES 6
Uberseehandel
Kind of a big deal

I use Isopropyl alcohol or what the pharmacy sells as Surgical Spirit (mostly Ethanol) applied to cotton pads to clean surfaces, keyboards, mice, appliances etc.

 

However, screens (and lenses) may require that a little warm water and detergent be carefully applied with a soft cloth, and very gently rubbed. I polish everything off with a lint-free velvet cloth. Per Sony's instructions.

 

For additional health protection, I add octenisan (decontamination wash lotion), as well as washing my hands with this stuff, I have to wash the surgical gloves I wear, because I can't get any more for love or money.

Robin St.Clair | Principal, Caithness Analytics | @uberseehandel

Those are really good practices as well Robin, thanks for sharing your experience with us!

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If my answer solved your problem, click "accept as solution" so that others can benefit from it.


The Meraki ECMS exam is now live! Test your knowledge of Meraki and become an official Cisco Meraki Solutions Specialist. More info on the ECMS exam found here.

For information regarding all of Meraki's training offerings, be sure to check out the Meraki Learning Hub.
Nash
Kind of a big deal

Thank you! You would, I am sure, absolutely believe how filthy some of my clients' environments can be.

 

Beyond the pandemic, this is really useful to add to our arsenal. 

Frankthetank
Here to help

I tend to use lens and screen cleaning wipes for most things because they do a really good job and also contain isopropyl alcohol so it disinfects the surface, I haven't had to clean a camera yet but I will definitely keep in mind to not use these wipes for the bubble, I didn't know that alcohol would damage it, thanks for the great cleaning info!

Frank Kelly

Using a phone whilst wearing gloves is a conundrum. So I cut the tip off the digit I use for the biometric unlock.

Robin St.Clair | Principal, Caithness Analytics | @uberseehandel

Some of the staff laptops I have dealt with should just be incinerated, no amount of alcohol can remove some filth.....

 

@FelipePerrone  Thank you for the advice however!

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI
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