I've seen this topic on the forum a few times but cannot get my head around how to set this up properly. We are an MSP, we've been using Meraki for several years but set all the clients up as separate customers with separate logins i.e. meraki@clientname.com - this was the login that all our techs shared to log in and manage that client. We had a separate one for each client. With the advent or Cyber Essentials we are looking to move away from sharing accounts and having all our techs log in with their own identities. I've read the Meraki documentation on this i.e. Monitoring and Managing Multiple Organizations - Cisco Meraki Documentation Using the MSP Portal to Manage Multiple Organizations - Cisco Meraki Documentation So, to confirm - to each client we have, we add in a user account with the same username to each one - that will then create the MSP portal where we can switch between all the clients we have added that user too, correct? I've tested that and it works. However if I add one of our techs to this MSP portal either individually using UN/PW or using SSO with Entra, they get logged in with no issue, but they do not see the other clients. So, I'm going to have to add 10 techs to each separately to each portal we manage? This thread suggests you can add more than one SSO IP or multiple SAMLS configs to one org Re: Admin user access to Meraki Dashboard - Multiple IDP and SAML - The Meraki Community But I cannot get my head around how to make this work. Does anybody have an idiots guide on how to do this? Any help appreciated!
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