Hi @anbohm - sorry you're having issues logging into your account! We've documented the main troubleshooting steps here: https://www.meraki-go.com/faqs/#i%E2%80%99m-having-login-issues-how-can-i-log-back-into-my-account   However, if that still doesn't get you back into your account, please feel free to email merakigo@cisco.com so our team can help you out.  ... View more

Hello @Aquatoes , @Hoamboy - sincere apologies for the inconvenience on our Meraki Go switches. While we don’t yet have a timeline for replacements, we’re still working hard to resolve supply chain issues to make the Meraki Go platform complete again.    If your main goal is to simply connect your devices by adding a switch to your Meraki Go GR access points and GX router firewalls, this can be accomplished with an unmanaged switch. We’d recommend another line from our Cisco family, the Cisco Business 110 series unmanaged switches (5 to 24 ports with PoE models): https://www.cisco.com/c/en/us/products/switches/business-110-series-unmanaged-switches/index.html    Note: you wouldn't be able to manage or access Cisco Business switches from the Meraki Go mobile app or web portal. But it gives you the ability to add a switch to your Meraki Go network for the time being.    Again, we understand the inconvenience this causes, so do rest assured we’re working to resolve this and will keep you updated. Stay tuned for more!  ... View more

@ByronNectar @Xydocq @Hoamboy    Hi there - sorry you're all having issues with the GX in some capacity. Could you please shoot our team a note at: merakigo@cisco.com   The team can take a closer look at your individual setups to figure out what's happening and help get you sorted out. Thank you and apologies again for the inconvenience you're experiencing!  ... View more

Apologies for the inconvenience! We're taking a look to see if we can fix any issues happening.  ... View more

Thanks @TyShawn for these clean bug reports! Just to confirm, were you logging into the web portal from Chrome?    As a workaround, you can try Safari as support cases should work as expected there. We'll dig to see what's happening in the meantime.  ... View more

@Stech thank you for contacting our team! It looks like the team was in touch earlier today - they'll follow up again from the info you provided to help resolve any issues. Much appreciate your ongoing patience.  ... View more

Hello all - many apologies for the inconvenience, but yes we have indeed sold out of all GS110 network switches.   Due to supply chain constraints, we can’t yet share an accurate timeline for replacements. Rest assured, we know the Meraki Go platform is incomplete without switches and are working hard to resolve the issue as soon as possible.   Stay tuned for more news on Meraki Go switches - we'll be sure to share more when we're able.  ... View more

@JRS1 the team was able to update your firmware earlier today, and you should have PoE working normally. Just let us know if you're still seeing issues. Thanks again for your patience!  ... View more

@Stech it sounds like our team is having trouble locating your Meraki Go account with that email.   Would you mind writing into merakigo@cisco.com OR sending us a note through our form (here's the contact form link) so the team can dive in and help you get sorted out? Thank you!  ... View more

@Gogo sounds like Support helped you get back and running this morning, but let us know if you're still experiencing any issues. Many thanks for your patience!  ... View more

@ssl it looks like we've updated your firmware, so you should be all set. You'll just need to connect your switch to the internet so it'll automatically upgrade with PoE working normally. Thanks again for your patience!  ... View more

Hi @DCH - thanks for the details, are you still unable to see the wired office printer in your client's network? If so, could you shoot a note to merakigo@cisco.com with the email you use to manage your client's network?    Our team will be happy to take a look and sort out what's happening. Thanks!  ... View more

@ssl Apologies that you are still encountering issues, we'll make sure to have your case tracked in the support queue. Thank you for your ongoing patience!  ... View more

@Stech we'll have someone on the team reach out to help you get logged back in + resolve your PoE issues. Many thanks for your patience!  ... View more

Thanks @jakster145, we'll make sure you're added to the support queue! They'll need authorization from you to rollback to the previous firmware version - the process is fairly quick and the switch will restart into the previous firmware version.    cc @ArtMarshall    ... View more

@RickKilleen- we'll make sure Support takes care of you!  ... View more

Hi all - for anyone using Meraki Go, and still encountering PoE issues with their Meraki Go GS110 PoE switches, we found a workaround to the firmware issue.   More details in this thread in our Meraki Go Community: https://community.meraki.com/t5/Questions-and-Answers/Meraki-Go-PoE-Switches-Resolved/m-p/188466#M1484   Note: Meraki Go is a completely different product line than our Cisco Meraki products 🙂  ... View more

Sorry you're still having issues @Babera, we'll follow up directly on your case!  ... View more

Hi all - our sincere apologies again for the inconvenience, we know it's been frustrating for you. We’re still working on the best path to resolve the firmware issue as quickly as possible.   Will continue to keep you updated as much as we can. Many thanks for your understanding. ... View more

Hi all - We're aware of a firmware issue that is currently impacting PoE switches and working to resolve it as quickly as possible. We sincerely apologize for any inconvenience and will keep you updated as soon as we have more to share.   In the meantime, please don't hesitate to reach out directly or continue to share any new issues or error messages you're seeing. We appreciate your patience! ... View more