Register or Sign in
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- About Noah_Salzman
Noah_Salzman
Meraki Alumni (Retired)
Member since Nov 27, 2018
03-12-2021
Noah Salzman
Community Record
114
Posts
168
Kudos
6
Solutions
Badges
11-25-2022
03:14 AM
I have a doubt for iOS devices that was co figured by SSP and after a period the certificate expired has an automatically way to update this without the user did the procedure manually again? If I renew the certificate before the expired , Meraki will send to device the update of this certificate automatically? Regards, JF.
... View more
10-21-2022
12:43 AM
It´s definitive solved with Apple TV OS 15.6 and MS switch firmware 14.33 (MS225-48LP switches)
... View more
09-20-2022
07:51 AM
Is there a solution for this ongoing issue?
... View more
07-27-2022
06:03 AM
We weren't able to solve this, Meraki kept blaming it on us using a mix of MR3x-MR5x in our environment but this happened even for offices with only MR3x MR4x or MR5x respectively, they said the gear is generations behind thus we'll experience issues, but in the same breath they said these products. are not EOL yet and still supported by Meraki.
... View more
09-29-2021
01:30 PM
2 Kudos
@MattMorg This is still something that would be wonderful for school districts to have the ability to do.
... View more
09-18-2021
01:25 PM
I'm guessing EE have got IPv6 to IPv4 working properly then, which is good 👍
... View more
03-30-2021
11:09 AM
We're fairly new to the platform, but yes this is incredibly annoying. Everyone I have moved to Meraki MDM has a "profile missing" but all the profiles I have assigned are in place.
... View more
02-27-2021
04:35 AM
1 Kudo
Hi to all, even after half a year, the error is not eliminated! Why? I paid for the operation of the whole system! If you can't solve the problem, then don't offer the option of uploading profile photos at all! Sincerely, P. Krulis
... View more
02-22-2021
08:43 AM
1 Kudo
@Noah_Salzman I've opened up a case with Apple Enterprise support as to what is occurring. I am still able to sync devices between ASM and Meraki but I am not able to sync Education information which is necessary to getting Apple Classroom working. Here is the response I got from Apple on Friday. Nathan, The issue is more thank likely related to the Classes API the MDM uses to sync the data from ASM. Typically, the MDM needs to work with the Apple’s Developer Technical Support team for issue with the Classes API integration and issues. Please let me know if there is anything I can help the investigation with Meraki.
... View more
01-18-2021
07:23 PM
1 Kudo
In my last school, we had a home-grown solution from a developer called Pixels & Digits. They created an export report that would feed Apple School Manager via SFTP nightly, and that would sync owners to Cisco Meraki SM. My current school syncs ASM from PowerSchool, and then that feeds Systems Manager, though not as well. I get some duplicates, and student and faculty who attrition aren't removed automatically. What else is everyone else using? We're looking at an SIS change for the fall, and I'd love any feedback. We're located in southern Taiwan, so Asian-language input is a must-have for us, as is highly customizable name fields. Cheers!
... View more
01-08-2021
05:51 AM
Damm even I am having a similar kind of issue, I have searched all over the internet and even have posted on number of threads on different forum, no solution seems to work. I am really frustrated, can anyone of you here help me resolve this issue, I am very much tired now.
... View more
12-09-2020
11:56 AM
@Noah_Salzman Yes I was around for the PPC to Intel transition as well as the MacOS classic to Mac OS X transition. The issue with ARM is the lack of bootcamp and Virtualisation at this stage a bit of an issue as well.
... View more
11-30-2020
08:43 PM
My issue was resolved with the help of the support organization. There were 2 records in the SM dashboard for the same UUID (i.e. device) although I could not see that by filtering on the device name. I had to query the device in question, copy it's UUID, filter the Devices page by the UUID and delete the incomplete device entry. Now if I could just get remote Screen Sharing (Remote Desktop) to work without prompting the user in Catalina...
... View more
11-24-2020
08:40 PM
For anyone that comes across this same problem, I lodged a ticket with Meraki, and whilst they looked at it, there was no fix coming, just saying it was an issue with Samsung. They also went with the possibility of the knox security bit being flagged (but like I said, brand new, straight from the factory devices, so I know they never had any other OS images on them) As luck would have it, these new A7's are bleeding edge, so over the last 3 weeks there have been 2 OTA updates, the first one didn't fix anything, but the second that arrived yesterday has resolved the issue and we can now register the devices. The only down side is you have to skip through the setup without using the MDM so you can run the software update on the tablet, then factory reset it so you can then put the device on the MDM, but at least it works.
... View more
10-25-2020
09:28 PM
The problem has been resolved. Thank you.
... View more
10-25-2020
07:29 PM
I know doesn't support the direct method you think. But, isn't it possible in the following way? If you create a ‘Security Policy’ that allows you to check the software that needs to be installed first, you will be able to identify the device where this software is installed. I think you can apply a tag that is compliant with the above policy to the software to be installed second? https://documentation.meraki.com/SM/Tags_and_Policies/Security_Policies_in_Systems_Manager
... View more
10-19-2020
12:57 PM
Hi @Noah_Salzman Regarding your post from 09-03-2020: "Hi dfurasek, I'll look into this and get back to you." ...is there any news on the activation lock removal piece for non-enrolled DEP devices in the legacy MDM? Thanks again.
... View more
10-15-2020
11:57 AM
Update: Version 4.1 of the Meraki iOS App (available if you are in the Testflight beta) improves the behavior on displaying online/offline SM devices. There is more work to do there but the reporting should be improved in this new version. No news on the other request, still looking into it.
... View more
10-05-2020
04:36 PM
2 Kudos
Hi @VictorM, This is now looking resolved for us also. Thank you for getting this fixed!
... View more
09-30-2020
10:14 AM
1 Kudo
We just started pushing a fix out. If you don't see it fixed within the next hour please call Support.
... View more
09-22-2020
10:53 PM
4 Kudos
Hi SM Admins, We've introduced a new document which lists the platforms that SM supports. Up until now we have not documented this list other than obscure places like the marketing data sheet for SM. The new document is here: https://documentation.meraki.com/SM/Other_Topics/Supported_Operating_Systems_with_Meraki_SM Our goal with SM is to create better and deeper support for new capabilities in iOS, Android, macOS, Windows and ChromeOS. This means, in turn, that we need to demote some of the older versions of those OSes into a "best effort" category. "Best effort" is a transitional category where SM still works and you can still call Meraki Support. However, unlike the officially supported list there may be cases where we will not be able to fix a bug or implement a new feature for that older platform. The Support team also has fewer resources available on those platforms to reproduce complex issues in-house. Finally, any OS in the "best effort" list should be signal to you that the "clock is ticking" and you should consider plans on how to upgrade the devices in question or migrate to newer hardware. Managing a product like SM is always a balance, we strive to support a wide set of platforms, but we also are eager to innovate at a faster pace. A "long tail" of old OSes is a headwind to innovation. The platforms that have been demoted off of the official list are generally used on a small percentage of SM devices so we hope the impact is minimal and that you will benefit from this change in the long run. Noah Salzman Product Manager for Meraki SM
... View more
Labels:
- Labels:
-
Other
08-27-2020
03:21 PM
Thanks for the update! Any chance you could help with this issue? Can't seem to find any documentation regarding this, only for Shared iPad or 1-to-1 iPad.
... View more
08-21-2020
10:29 AM
2 Kudos
@Kevin_C and @Noah_Salzman Thank you so much for listening to my venting and getting this resolved. It is GREATLY APPRECIATED. I can confirm that the functionality is back in place and my school district's students iPads are now getting the correct profiles and removing the old profiles as expected.
... View more
07-22-2020
02:01 PM
Noah_Salzman I am having the same issue getting the "allow ios.meraki.com" message when erasing and reloading a device. VPP assignments are set to Device assignment and plenty of Meraki System Manager licenses exist for the install. If i look at the Event log the details say " name: Meraki Systems Manager, error: Could not retrieve license for the app with iTunes Store ID 472572194., status: Error" There is not an Apple ID in use on the device. Other devices that we are using an Apple ID on deploy and the app installs correctly. Any direction you can give me would be appreciated. Thanks, rnitzel.
... View more
My Accepted Solutions
| Subject | Views | Posted |
|---|---|---|
| 1591 | 09-30-2020 10:14 AM | |
| 13219 | 03-11-2020 09:12 PM | |
| 5818 | 12-09-2019 12:06 PM | |
| 2417 | 10-17-2019 11:21 AM | |
| 3447 | 09-27-2019 02:43 PM | |
| 5659 | 09-19-2019 02:34 PM |
My Top Kudoed Posts
| Subject | Kudos | Views |
|---|---|---|
| 14 | 2344 | |
| 12 | 6662 | |
| 8 | 3283 | |
| 6 | 17956 | |
| 6 | 14124 |
