About vassallon

vassallon · ‎09-12-2022

Yes, it appears to be working now. It would be nice if when I have a ticket with support they update me that it is fixed.

vassallon · ‎09-09-2022

We've also lost the ability to authenticate users on login. When I spoke with support it sounds like the two things are likely related.

vassallon · ‎09-09-2022

So my MDM commands just disappeared in the old version. There are there on the new version but Lost mode that I need isn't available there yet. I was just curious if anyone else is seeing this before I put in the support ticket.

vassallon · ‎08-29-2022

Usually if an iPad isn't updating there is an issue with it connecting to the network. How are these iPads connecting to the internet? Is there anything on these iPads that stops you from resetting them? At this point it would probably be a quicker fix to reset them and see if they behave normally in Meraki.

vassallon · ‎08-26-2022

How is the network congestion for 2.4 GHz at that location? Does the device support 5 GHz? I wonder if perhaps one of your neighbors might not be playing nice and causing de-auths.

vassallon · ‎08-23-2022

Happy birthday to the community and all those who help to make it great. I know that I've not been terribly active lately but if you ever need me feel free to reach out to me. I'm still plugging away in an Education environment and getting ready for school to start again for this year.

vassallon · ‎04-05-2022

My best guess would be maybe. Without knowing exactly the scenario, I can't say 100% how it would behave. If the information is pushed out through Meraki then yes it likely may be deleted, if it is set up on the device by hand it's not as likely. I would suggest testing it yourself on a test device just to see how it performs in your environment.

vassallon · ‎04-05-2022

Okay so you are pushing two profiles to an iPad and you want one of them to not be applied, you don't need to reset the iPad to drop the profile you don't want. Just add a tag to the iPad and then change how the profile is scoped to exclude the tag you added to the iPad and Meraki will remove the profile. For example, this is my settings at one of the schools I manage and I push out different profiles based on Staff, Student, Grad year or even ASM class information.

vassallon · ‎04-05-2022

I set it that way myself as it has solved a lot of issues of student's Wi-Fi mysteriously not working.

vassallon · ‎04-05-2022

Are you using shared iPads so that the users login with a specific ID or some other set up? According to Apple's documentation there could be an option for deleting a user but I don't know if Meraki has implemented it as I've not played around with Shared iPads. https://support.apple.com/guide/deployment/mdm-command-list-dep789n2k1qp/1/web/1.0

vassallon · ‎04-05-2022

Do you enforce the restriction of Force Wi-Fi power on in Profiles? If so, you will not be able to toggle Wi-Fi on or off and Airplane mode will not turn off Wi-Fi either.

vassallon · ‎03-29-2022

Yes, there is an option in Settings to enforce automatic time zones.

vassallon · ‎02-03-2022

My experience is that iCloud backups never enrolled back into Meraki correctly. We turned off the ability to do them just for the reasons you are describing.

vassallon · ‎02-03-2022

Also, iTunes can overwrite any restriction put into place by the MDM. We frequently have devices that have to be restored through iTunes which loads the latest iOS onto the device regardless of any MDM delay we have in place.

vassallon · ‎02-03-2022

I would definitely reach out to support if you haven't already as our issue was a server outage that they had to get the server team to look at to resolve the issue.

vassallon · ‎02-03-2022

Yep, I am too. Had been getting an error message page at least for a bit.

vassallon · ‎02-03-2022

Got my case in 07596753 and they said the server team has been notified and that hopefully it is resolved soon.....

vassallon · ‎02-03-2022

Yeah, I'm on with support now. I backdoored my way in with an old ticket number. It does appear to be shard based as when I check here https://www.uptrends.com/tools/uptime N34 responds but N318 does not.

vassallon · ‎02-03-2022

Is anyone else having issues getting to the Dashboard right now? We can get a login screen but nothing else seems to be working. I'd call it into Support but guess what the support page isn't loading at all for me to pull the information. We're on https://n318.meraki.com/

vassallon · ‎09-29-2021

@MattMorg This is still something that would be wonderful for school districts to have the ability to do.

vassallon · ‎09-15-2021

@MattMorg Thank you for letting me know. I have confirmed this morning that the SM app is currently installing correctly. Now if we could just get the Apple School Manager profile to work correctly that would be wonderful.

vassallon · ‎09-14-2021

@CBOE Hopefully Meraki fixes whatever they've bungled quickly as it is horribly inconvenient to have the Meraki app not loading back onto iPads when your in the middle of a district wide refresh of iPads.

vassallon · ‎09-14-2021

Just so everyone is aware, there appears to be an issue with pushing out the Meraki SM App through VPP/SM. All the rest of my automatically pushed out apps are working correctly. failed Sep 14, 2021 09:40 App installation command License and install Meraki Systems Manager on device Error - uninitialized constant Pcc::PccIosAppConfig complete Sep 14, 2021 09:40 App installation command License and install Nearpod on device Success - license granted complete Sep 14, 2021 09:40 App installation command License and install ZOOM Cloud Meetings on device Success - license granted complete Sep 14, 2021 09:40 App installation command License and install SchoolMessenger on device Success - license granted complete Sep 14, 2021 09:40 App installation command License and install StudentVUE on device Success - license granted complete Sep 14, 2021 09:40 App installation command License and install Flipgrid. on device Success - license granted complete Sep 14, 2021 09:40 App installation command License and install Nearpod on device Success - license granted I have opened a case (07005423) with Meraki and it is being sent to development for further troubleshooting.

vassallon · ‎08-18-2021

I just tried myself and laughed when I got this: I mean come on at least publish valid links when you send out communications.

vassallon · ‎07-19-2021

@DialogDirect The only way to break the cycle is to use recovery mode. Here is the link from Apple. https://support.apple.com/en-us/HT201263

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