About vassallon

vassallon

@Richard_W I would suspect you might have to do a full reset to get things to fully sync up on the dashboard.

vassallon

Has anyone tried doing this within Meraki? https://documentation.meraki.com/SM/Profiles_and_Settings/Variables_in_Custom_Apple_Profiles_with_Systems_Manager We are trying to get our Content Filtering solution to utilize the owner that is identified within Meraki to pass through so users do not need to authenticate. Here is the string we have built while working with Securly. https://www.securly.com/smart.pac?fid=xxxxxxxx@eaglepnt.k12.or.us&user=$OWNERUSERNAME@STU.EAGLEPNT.K12.OR.US However, when I look on the iPad I do not see the actual owner name is being pushed to the device. I do have an open case with support already, but it's gone to development for further research. I thought I would see if anyone has tried getting the variables to work like this as they work fine for this.

vassallon

@tpeterson79 What type of settings are you trying to push out through the profile? It sounds like it there is something either misconfigured or missing from the profile when the owner is attached.

vassallon

Shame it is limited to Blueprint only. If you could do a config file at least then you could import that into Meraki to get the setting to apply.

vassallon

@jysteele One thing to remember when pushing Apps through VPP/Meraki you need to make sure the App is set to device based licensing and you need to "purchase" app licenses through VPP.

vassallon

@MinhPhan That would work as well, however if any student iPads get reset then the App would not auto-install but would be available for download through the Meraki App if you push it out to iPads.

vassallon

@BlakeRichardson I would suggest teachers putting it into a folder, as with it set to Auto-Install, Meraki should repush it any time it sees it missing from the iPad. As a follow up to my ticket with support, I was told to make a wish to get the functionality across networks working for ASM.

vassallon

@Richard_W I would say yes as it is three different devices. If you haven't looked at this thread I would suggest it as it appears they are looking for test subjects. https://community.meraki.com/t5/Wireless-LAN/Interested-in-trying-out-a-new-802-1x-onboarding-feature/m-p/72710

vassallon

So as a follow-up to my case I got the following link, which I've never seen before. https://documentation.meraki.com/SM/Profiles_and_Settings/Configuring_Apple_School_Manager_for_Shared_iPad_or_1-to-1_iPad#section_1 It has this little gem of information: Note : To configure Apple Classroom, only one Education profile payload should be used for both teacher and student devices. Creating multiple Education profiles will cause the classrooms to go out of sync. Furthermore, teacher and student devices should be in the same Systems Manager network in order to receive the same Education profile It's not a practical solution to only have one network within Education for possibly thousands of iPads with multiple profile and app needs. In my district alone we have a network for each school so that we can accomplish this task. For the most part we don't have much crossover between schools but we do have teachers that teach at multiple schools and students that attend multiple schools based on class needs and in these instances Apple Classroom will not work for all of their needs.

vassallon

At this time there is no functionality to setup an App twice within Meraki to assign different settings to the push. Perhaps we need to make a wish for this as I can most definitely see the value of it. There will be no issue with one VPP account servicing multiple networks. I do that here for 17 different networks. One issue I can see is that if you use Apple Classroom you may have issues if the iPads are on seperate networks. I did verify the Apple Classroom issue is still occurring if you have iPads in different networks and opened a case with support.

vassallon

@Pete_RMOW My first thought is if these switches have been sitting for 7 months, could it possibly be a mismatch of switch firmware causing the issue?

vassallon

My resolution is to play catch up. I missed almost the entire month of December either on vacation or out sick.

vassallon · ‎12-19-2019

@Noah_Salzman From what I have seen the v2.5.4 has fixed the issues we have seen.

vassallon · ‎12-06-2019

@AnitaF That is correct it appears to be tied to the new 2.5.3 release of the app.

vassallon · ‎12-06-2019

@ZK As @BrianBuchanan already linked in this thread, Meraki is aware of the issue and working on it. All we can do is be patient and wait for the fix to be implemented. I spent quite a bit of time on the phone with Meraki support troubleshooting this issue. The issue is not dependant on iOS, as I could replicate it on 10, 12 and 13.

vassallon · ‎12-05-2019

@DeanPoirier Meraki support is saying there is an issue with the new version of the Meraki MDM app that was pushed out and they are working to resolve it right now. Thankfully I had an iPad lying around iOS 10.0.2 which helped them know it was more than the dark mode of iOS 13 causing the issues.

vassallon · ‎12-05-2019

@Noah_Salzman I was able to replicate it on iOS 13.1.2. On hold in the support queue right now.

vassallon · ‎12-05-2019

Is anyone else having issues with the Meraki MDM App not working on iOS 13.2.3? I'm getting widespread reports from my schools having issues with the App not working. I was able to replicate the issue: I'm opening a case with Meraki soon as this has an iPads that are reset non-functional @Noah_Salzman Do you know of any issues?

vassallon · ‎12-04-2019

@k12Engineer Are you trying to tell which Apps are actually being used on the iPad? I think the closest I've seen to anything like that comes from the Apple Schoolwork app. I have not seen anything in Meraki that monitors actual app usage and I would suspect that Apple would be highly protective of this data based on their stance on security and privacy.

vassallon · ‎11-26-2019

@PegasusAcademy Is the iPad going through a firewall or proxy? Can you try connecting it outside of that network and see if it connects to Meraki?

vassallon · ‎11-25-2019

@PegasusAcademy and @BlakeRichardson We have multiple iPads running iOS 13.2.3 which are checking in just fine. I did have one that starting saying Apps being pushed via Meraki to devices needed Apps to be purchased. I cleared the passcode on this one and it appears to have resolved the issues with it. I'm not exactly sure why it would say apps need to be purchased when they are free and being pushed via Meraki, though I suspect it was likely an iPad running an older iOS that jumped to 13.2.3.

vassallon · ‎11-25-2019

@PhilipDAth This is a change back to how the Meraki licensing used to be. At least this time they are giving people a choice instead of forcing a licensing change.

vassallon · ‎11-21-2019

@BlakeRichardson That's good to hear. I can understand having it separated that way, as I hate to say it, but Jamf is much better when it comes to managing Macs that Meraki.

vassallon · ‎11-21-2019

@alexis_cazalaa I wish I could help but we have iPads running iOS 13.2.3 and such with no issues with Apple Classroom.

vassallon · ‎11-20-2019

@beks88 Yuck two different MDMs from one ASM, it should in theory be possible. I don't know why you would have different MDMs as that would be a management headache having to potentially moving devices back and forth between the schools. As for syncing accounts, I don't see why there would be any issues with having the sync occur. I know in past discussions I've had with Meraki the only thing that occurs on a sync with ASM in new data is imported unless a full ASM import is needed. Having updated information from both schools on a sync might not be a bad idea in case something occurred where you had to cut both schools over to one of the MDMs for some reason.

vassallon

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