About vassallon

vassallon

@PhilipDAth Or perhaps @rora1984 is trying to see if he can deploy a Windows 10 image through Meraki, which as far as I know isn't possible.

vassallon

@misterharrison Yes, it kills the ability to bounce WiFi as a troubleshooting step. Though to bounce WiFi now you would need to restart the iPad, the famous two button salute or by power off and back on. Lots of things can be resolved by restarting an iPad and while bouncing WiFi is a valid troubleshooting step, your better off doing a full restart on an iPad as a troubleshooting step.

vassallon

@Kevin_C Thank you for the heads up. It's always nice to see information like this as soon as possible. One question though, can we now deploy the Education Profile through Meraki to Macs? I know this has been a problem in the past in trying to get Apple Classroom working on Macs.

vassallon

@misterharrison Yes, if you turn on this restriction there is no more ability to turn WiFi off. It stays on during Airplane mode and there is no option to turn WiFi off. You can still add and change WiFi networks though.

vassallon

@aCancino That makes sense as there are two new restrictions that control the Find My App. Allow Find My Device in the Find My app. Allow Find My Friends in the Find My app.

vassallon

@SimonA1 and @Richard_W Do these iPads have passcodes on them? My belief is that when passcodes are enabled on an iPad, it must be entered to allow the update to occur. My understanding that this is an Apple restriction that was put into place. Meraki can send the update but Apple, in their wisdom, requires the password to truly update the device. Just like we cannot push profiles to passcode locked devices, another big annoyance in my world.

vassallon

@alexis_cazalaa I just updated two test iPads I have to iOS 13.1.2 and Apple Classroom is still working for me. My staff iPad is a 6th gen and student is an iPad Air 2.

vassallon

@Noah_Salzman I'll go poke the bear and ask Apple Enterprise support where is the feature that they said we'd have with iOS 13. I'm still waiting for them to give us the ability to either force Bluetooth to always on or allow pairing while the Bluetooth setting is locked. I've got two open cases with support on that ask, as if we let the students control Bluetooth it always seems to mysteriously turn off and then Apple Classroom doesn't work.

vassallon

@Noah_Salzman Thanks for the confirmation on that. I hadn't seen any documentation from Apple so I suspected that was the case. This was one of the biggest features I'm looking for in iOS 13 as then we can set the names and not have a small window where students can make changes before the dashboard overwrites again.

vassallon

@alexis_cazalaa I heard a rumor about this from one of our Apple guys here about Apple Classroom breaking. I know no details other than that. Needless to say this was reason enough to block updates for 30 days, but as everyone should know, if an iPad is reset or updated through iTunes/AC2 it updates to the latest iOS regardless of blocks. I did test with a staff and student iPad running iOS 13.1 and had no issues with Apple Classroom breaking. I could see the student device just fine through Apple Classroom.

vassallon

The creative ones weren't the issue, it was the ones that weren't school appropriate. Especially when they started airdropping with those names.

vassallon

@wrx7m I just saw that as well. Perhaps reaching out to support is in order as something is not functioning as expected.

vassallon

@Locatetech It's not a problem at all. I just know that sometimes big iOS updates don't always play as expected which is why I was hoping @Noah_Salzman might pop in to answer if it is working as expected with Meraki. I do still think it is likely some combo of the check boxes blocking mail and photos from interacting.

vassallon

@wrx7m With iOS 13, Apple has made some changes with how devices work within MDMs, the fact your profile is no longer working on a new phone, likely running iOS 13, isn't a surprise. Have you seen this document? https://support.apple.com/guide/mdm/whats-new-mdm2e7ee35ec/web

vassallon

@Locatetech Okay, iOS 13.1.2. With this being the new iOS you will be affected by the new security rules put into place by Apple with iOS 13. Have you tried with all 4 boxes checked? I suspect with the new security Apple has released you might be in a unique situation. That's why I'm hoping Noah will chime in.

vassallon

@BlakeRichardson After allowing students to name their iPads for one year it was decided they couldn't handle it so we now push out names to all student iPads.

vassallon

@Noah_Salzman We should still be able to send pictures through mail on iOS, correct? I suspect there is a settings issue causing the problem here. Can you possibly assist?

vassallon

@Unknown Looking at these settings I would think these would need to be checked. @Locatetech Have you tried checking these two boxes? I am assuming these are not managed email accounts but managed Apps so they would need to be checked. Also, which iOS are you using on the device as I know Apple has made some changes there as well that are dependant on iOS version.

vassallon

@Noah_Salzman Did the Set Device name get implemented into Meraki or did Apple just tease us with this during WWDC?

vassallon

@dbelliss Here is where you setup the forced name changes in settings:

vassallon

@BlakeRichardson Not true. You can push out names to iPads through the Dashboard. There are two restrictions in settings which control this and in iOS 13 there was supposed to be a way to keep the name up to date without having to have Allow modification of device name enabled. Allow modification of device name Keep device name up-to-date with Dashboard https://support.apple.com/guide/mdm/welcome/web

vassallon

@NurIT-db You might want to do a full reset on the iPad. It sounds like the complete DEP sync to Meraki may not have completed the first time as well. Can you send a screenshot of what you are seeing in the dashboard as well? That would help us in assisting you.

vassallon

@Noah_Salzman Sorry my excitement in it working made me want to share the good news that help is on the way. 😉

vassallon

@Noah_Salzman Glad to see the fix that was just pushed out appears to resolved this issue within Meraki. I will let you know if I see it occuring at any of our networks again.

vassallon

@Noah_Salzman I too am seeing this affecting my district's iPads. If there is anything I can do to assist, please let me know. I have open cases with both Meraki and Apple Enterprise support on this issue. One thing I have noticed is that it seems to impact both teachers and students with more than one class assigned. I have yet to see any examples in my district of just a single class causing this issue.

vassallon

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