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Richard_W
Building a reputation
Member since Mar 13, 2019
yesterday
Community Record
132
Posts
45
Kudos
2
Solutions
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yesterday
1 Kudo
<rant> @Noah_Salzman The only issue I have with this is that we run a pretty typical production environment and the thought of upgrading to macOS Catalina is way in the future, especially with the dropped 32bit support and getting all app developers up to speed (mostly plug-ins). So what I have now are a bunch of Macs steadily upgraded to macOS Mojave from older OS's but no means to control them. From what I understand the most pertinent issues with remote access require a signed application and explicit granting of access, these things were introduced in Mojave. Yes there have been even more changes in Catalina, but it seems before you can run you may wish to walk as the fixes for Catalina surely have some grounding in those for Mojave. A stop-gap solution would provide a modicum of relief. I just find it frustrating that an advertised feature has not worked for the lifetime of an OS. </rant>
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Wednesday
this: sudo softwareupdate --ignore "macOS Catalina" as a command, I deployed via ARD - not that that helps but may get you further along
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a week ago
1 Kudo
So will the fixes to the SM Agent in macOS Catalina trickle down to Mojave too, in respect to Remote View/Desktop? Because at this point I have had a case active since January of this year, with no resolution for Remote Desktop. What worries me now is that Catalina out and we still have no resolution to an issue affecting a major tent-pole feature of SM. Important security controls were introduced with Mojave too, in September 2018, so you can probably guess my concern…
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a week ago
Another top tip for locations: You can set up locations based on network requirements, say for example you can have an Ethernet only network location by removing all other network interfaces by judicious use of the minus button. Another good use of the locations is to check to see if networking issues can be troubleshot down to an interface. Say a client can't connect wirelessly: Make a test location, do the Apply and see if this resolves. If it does all you have to do, in the original location, is remove and re-add the errant interface (in this case the Wi-Fi, with - followed by an +) and don't forget the Apply.
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a week ago
3 Kudos
A better option, following the advice of @Nash, would be to make a dedicated location so that you don't have to fiddle around with changing service orders based on what networking you are doing. Choose Apple menu > System Preferences > Network Click on the Location drop down menu Choose Edit Locations… Click on the plus icon, name the location say RDP over VPN Choose Set Service Order from the Action pop-up menu Drag your VPN connection to the top of the list Click OK, and then click Apply to make the new settings active Now you can switch-a-roo via the Apple Menu > Location Profit
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a week ago
see this: https://community.meraki.com/t5/Endpoint-Management-Systems/Anyone-else-seeing-Unverified-Certificates/m-p/62026#M5509
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a week ago
@Kevin_C any timeline on these remote access fixes, Catalina is not far from dropping…
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a week ago
Sometimes it does take a while, I'm thinking success is the acknowledgment of the queue to download the update. Sometimes I've had to re-apply the update, as I feel the update queues, downloads and sometimes sits. I wonder how often Meraki SM polls back to see if the update is actually installed, because sometimes the client will be updated but SM will show the older OS and still offer the current, already applied, update. It's these little things that I feel that let the SM product down. Meraki needs to run a team to look at these annoyances because all in all it makes for a product that promises a lot but fails to deliver on many fronts, not to mention remote access.
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2 weeks ago
In theory removing an application seems fairly straight forward, b ut I have not managed to successfully do this on any Mac, am I missing something (see the theory below)? Deployment of applications fine, removal; nada. Remove Profiles/Apps from a Group of Devices When one or more profiles/apps must be removed from multiple devices, there are several possible methods: Modify the scope of the profile(s)/app(s) to no longer include the devices Note: Once a device is out of scope, it will no longer appear under the Clients in scope section of the profile/app page Modify tags on devices to remove them from the scope of the profile(s)/app(s) Note: Once a device is out of scope, it will no longer appear under the Clients in scope section of the profile/app page Force uninstallation of the app from select devices (does not apply to profiles) From the Systems Manager > Manage > Apps page, select the app to be removed. Under the Clients in scope section, tick the checkbox next to any devices that should have the app removed. Select Systems Manager > Manage > Uninstall. Note: For app removal from the device to be permanent, it may be necessary to remove the device from scope as well. Otherwise, the app may be reinstalled later.
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3 weeks ago
@snowbie that sounds promising, I'm holding off a little on tvOS 13.0 just so I can get through other upgrades first, but thanks again for the update!
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3 weeks ago
1 Kudo
At this point where it is, matters less to a potential resolution (I really have no idea why I put it in Endpoint 🤔 .) So as long as a solution is forthcoming it can go wherever it may.
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3 weeks ago
And how are we getting along with a solution for this? Apple? Meraki? Crickets?
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3 weeks ago
As an update, AT&T sees an issue with 8.8.8.8 but has offered no solution other than it is a google issue, although 8.8.4.4 is fine and 8.8.8.8 via WAN 2 is fine.
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09-09-2019
10:59 AM
1 Kudo
So will remote management work again; in that I'll be able to control my machines, unlike the forced observe, no mouse control that Mojave SM clients have currently?
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My Accepted Solutions
| Subject | Views | Posted |
|---|---|---|
| 167 | 07-19-2019 05:28 AM | |
| 566 | 03-19-2019 10:15 AM |
My Top Kudoed Posts
| Subject | Kudos | Views |
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| 9 | 5681 | |
| 4 | 167 | |
| 3 | 67 | |
| 2 | 358 | |
| 2 | 194 |
