@Knoxville90    When you go to the apps page in Meraki, do you check the box for keep app up to date?      I'm not sure why you'd want to disable this functionality but I would start there. ... View more

With Meraki profiles you can make custom home screens and only allow apps that you want to be seen. I've played around with some profiles and created some profiles that change and limit what an iPad can or can't do based on the version of iPadOS.    Please feel free to reach out to me directly and I can share some tips and tricks I've seen. ... View more

2023-  I just had a similar issue. -  The SSID had the setting mandatory DHCP enabled.- After setting Mandatory DHCP to disabled the clients worked as expected without issues.  The real issue was that Meraki Dashboard does not have an information bubble explanation next to this setting - as they do on almost all other settings that can be changed.  Even Worse the Dashboard logging made it look like the devices were talking to AP's and connected without issues, even though they were not connected, and all users were not talking on the actual network.  I was relying on the dashboard to report errors on clients but it had none.  Hopefully this helps someone in future.   ... View more

Hi  version 29.5 released my dashboard version showing 29.4.1 up to date. In this case need to downgrade the firmware.    ... View more

Is there a solution for this ongoing issue? ... View more

Hurray!!! 😄 Thanks a bunch @AmyReyes  and here's to many more years of Meraki fun. 😄 ... View more

Thanks for bringing this to our attention! I have shared this with our support team, and someone is looking into this.  ... View more

How is the network congestion for 2.4 GHz at that location? Does the device support 5 GHz?    I wonder if perhaps one of your neighbors might not be playing nice and causing de-auths. ... View more

Same issue.  Phone has active cellular and Wi-Fi connection.  Phone has managed profile.  Phone is enrolled in Apple ADE (since July 2022, formerly DEP).  The user changed the passcode and let the battery run dead.  When the phone was returned, it was placed on charger, powered on and last known Passcode was tried.  The phone is a 2nd Gen iPhone SE and has fingerprint biometric enabled.  Meraki seems unable to clear the passcode restriction.   ... View more

FYI despite not hearing back, that small comment did just save my summer! I was able to renew the certificate and re-establish contact so anyone who this has happened to, don't lose heart, you can renew the existing certificate and all is right with the world once more! Thanks for the tip.   ... View more

I set it that way myself as it has solved a lot of issues of student's Wi-Fi mysteriously not working. ... View more

Ok, aquí vamos de nuevo!!!, Here we go Again!!! ... View more

No, this is about setting the time zone, not turning automatic time zones on/off. ... View more

This highlights my earlier suggestion that Meraki really needs to have a status page, there are so many benefits of having one and I can't think of a single reason not to.  ... View more

My experience is that iCloud backups never enrolled back into Meraki correctly. We turned off the ability to do them just for the reasons you are describing.  ... View more

Also, iTunes can overwrite any restriction put into place by the MDM. We frequently have devices that have to be restored through iTunes which loads the latest iOS onto the device regardless of any MDM delay we have in place. ... View more

I made a request as a wish for the Meraki team to check out the possibility, if you can support by giving a kudo or something like that and sharing to support it may be that Meraki will put it into production.   https://community.meraki.com/t5/Make-a-Wish-Feature-Requests/MX-blocking-message/m-p/134353#M262 ... View more

Found the issue.   Adding "merakismoauth://com.meraki.pcc.unmanaged" under Mobile and desktop applications panel is not noted in the instructions. It is however shown in the screenshot provided that is not very accurate. After I added this, it proceeded to add the owned device and download the wi-fi config. These instructions need to be reviewed and corrected to avoid future service ticket issues.   This is what the instructions provide...     When setup properly, this is how it should look...       ... View more

@MattMorg    Thank you for letting me know. I have confirmed this morning that the SM app is currently installing correctly.    Now if we could just get the Apple School Manager profile to work correctly that would be wonderful. ... View more

The issue never resolved for us so long as we were using the Mail app and had Exchange accounts configured via Meraki.   We tried each of the solutions people in here proposed to no effect.   Any Exchange accounts that were manually configured on the phones could send email, but not Meraki-pushed accounts.   The issue resolved for us when we moved off of the Mail app to the Outlook app for mail. Once Outlook was configured, we were once again able to send images and scanned PDFs (from the Notes app) using the phone's default Share function. ... View more

It has come back up for me now.  It must be transient issues and it has happened a couple of times now. ... View more

Hi @JuanBn2n - you can see updates for the current outage here: https://community.meraki.com/t5/Dashboard-Administration/Hosted-Services-Issues/td-p/125510   Cheers! ... View more

Congrats to all the winners and well done to everyone who participated! ... View more

I absolutely forgot the recovery mode even exists. 😶 This did the trick, the device is back home. Thanks a lot! ... View more