The Meraki Community
Register or Sign in
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • About KFoster
KFoster

KFoster

New here

Member since Sep 18, 2023

Monday
Kudos given to
User Count
ConnorL
Meraki Employee ConnorL
1
View All

Community Record

2
Posts
0
Kudos
0
Solutions
Latest Contributions by KFoster
  • Topics KFoster has Participated In
  • Latest Contributions by KFoster

Re: AFW Account Fails to Install on Enrollment

by KFoster in Mobile Device Management
Monday
Monday
Thanks, Connor! Using the newer QR code did work.  ... View more

AFW Account Fails to Install on Enrollment

by KFoster in Mobile Device Management
Monday
Monday
In the past few weeks, we've identified we're unable to add any new Android devices into Meraki MDM. The AFW account is failing to install during enrollment, and subsequently when trying to manually install the account. Devices have been factory reset multiple times during troubleshooting without any change.    The devices show a warning on the Install AFW Account in the Meraki SM app. The devices show a warning notiifcation from Google "Verify it's you. You were signed out of your Google Account" and when clicking next it shows "Android Enterprise" in the Email field, but it is a non-editable field. Clicking next throws an error saying the email/phone is not valid.   This is happening on devices running Android 12 and 13. I have not tested with anything older.   We have had a support case open since 09/08/2023 for this issue (Case#10709527) but there has been no progress.   Is anyone else seeing this issue or have any clever ideas?    ... View more
Labels:
  • Labels:
  • Android
  • Enrollment
Kudos given to
User Count
ConnorL
Meraki Employee ConnorL
1
View All
Powered by Khoros
custom.footer.
  • Community Guidelines
  • Cisco Privacy
  • Khoros Privacy
  • Cookies
  • Terms of Use
© 2023 Meraki