How did you enroll the device? After it was set up? Or from new? ... View more

The easiest way to do this:   Update your application in Systems Manager > Apps > Your app name   Then, select the devices where you want the app to be updated:     Click Push then Install or Upgrade   Dashboard will then ask you to confirm before pushing the updated app to the devices       ... View more

@BlakeRichardson    The update command is limited to supervised devices by Apple, not us, sadly....   However, there is an alternative.... Using Systems Manager > Command Line allows you to do the same thing to multiple devices at the same time.    I don't have any of my Macs online currently, so can't show you exactly, but so long as they have the SM client installed, allows you to do a whole host of software update activities:   https://ss64.com/osx/softwareupdate.html   Furthermore, using the new (Under Organisation > Early Adopter) scripting capability, you can do this systematically as well.   In summary, there's several options available for you using SM beyond the MDM commands ... View more

This is exactly what it is for.     This should have been fixed now. Can you recheck please? ... View more

It is possible to do *some* Android OS Management, and this is contained within the Kiosk payload:     Note: Update policy when system updates become available (M+). When "Postpone indefinitely" gets checked, it will override the update policy and indefinitely postpone system updates on Android 9 and later devices. If unchecked, Android 9+ devices will follow the specified update policy.   However, I'm looking at the configuration of the device using OEMConfig. Again, not something SM supports right now, but this is something that we should look at. Reach out to your seller to discuss this, which they should be able to feed back to the product management team ... View more

Please ensure that you also, as part of your provisioning process, you install a WiFi MobileConfig. For reasons that confound me, the device seems to forget any previous wifi network that you've chosen ... View more

As well as the above, I maintain a Youtube Channel called Merakiminute that has short videos across all of the capabilities at Meraki. Especially Systems Manager: https://www.youtube.com/playlist?list=PLFwlU-gQMpUgRhoidGgUWwCfE2QTpqyoF   If there's anything that you wish we had a video for, just let me know and I'll research and create one ... View more

  This is now available and easy to do. ... View more

iOS isn't great with updating an app that's in kiosk mode, as you've found out   I'd take the device out of kiosk mode, update the app, get the device, after 5 minutes or so, to check in, then put the device back in to kiosk mode again ... View more

I've had a look at the Android Enterprise forums to see if there's any service issues, but there's nothing of relevance. Can you post a screen shot that shows the error? ... View more

You won't get this right first time, as it takes some real concentration, but: https://www.wikihow.com/Enter-Recovery-Mode-on-Android-Smartphones         ... View more

no worries 🙂 ... View more

  It's there ! ... View more

Sadly, there's no Apple capability that allows us to manage screen time.   The only thing I could find was the ability to manage parental control settings for the Mac   NOW: There is one thing you could do: Have you considered Kiosk / Single App mode as an alternative? This would prevent the user from using any other app on the device. The app that goes into Kiosk Mode could be a really benign app. The result being is that the user cannot use the iPad any more. ... View more

Yes, change from type: text to type: owner:email ... View more

Full Mobile config keys list here: https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/outlook-for-ios-and-android/outlook-for-ios-and-android-configuration-with-microsoft-intune#configuration-keys ... View more

So, given that Google allow you to poll what Managed App Config an app supports (and Apple doesn't), I had a look at my Android Outlook Managed app config:     Is obviously in there, so....    Will allow you to set the email address dynamically for that device.   (The email address is either from turning on Authentication at the time of enrollment, or by assigning a user to the device)   I hope that answers your question ... View more

I've fed this back to product management for you ... View more

A security policy doesn't prevent something, it only allows you to show devi cos which are compliant / non compliant against this policy.   What you need is a Restrictions profile. Under Show / Hide Apps, you can add your app(s) here ... View more

I read this through this again, and understand the utility of being able to enable / disable Remote Desktop, not just for you, but other customers too. Therefore, I've created a feature request for you.  ... View more

So, I see that you have iOS tagged, which makes this relatively straightforward. You'll need the Network Usage Rules setting    This should work perfectly for your use case. ... View more

Meraki Systems Manager doesn't use the inbuilt Remote Desktop capability for the client devices, as this is only available to Apple's own Remote Desktop (more about that here: https://support.apple.com/en-sg/guide/remote-desktop/welcome/Mac)   So users will still (and likely always) have to enable screen sharing (which isn't Remote Desktop) before admins will be able to remote in. ... View more

Can you privately message me your case number? ... View more