The difference between webhook templates typically lies in the specific data format and the type of events they are designed to handle. Each template is tailored to work with a particular service or application, such as Meraki, Webex, Slack, or Microsoft Teams. Meraki: This template is likely designed for Cisco Meraki devices and would include fields relevant to network events, such as device status updates or security alerts. Webex: A Webex template would be formatted to send notifications related to Cisco Webex events, such as meeting starts, message alerts, or call notifications. Slack: The Slack template is structured to send messages to a Slack channel and would include fields for message text, attachments, and other Slack-specific formatting options. Microsoft Teams: Similar to Slack, a Microsoft Teams template would be set up to send notifications to a Teams channel, with fields that support Teams' formatting and messaging features. Choose the template that matches the service you're integrating with. If you're sending notifications to Slack, use the Slack template. Select the template that supports the types of events you want to monitor. For example, if you're monitoring network events from Meraki devices, the Meraki template would be the most appropriate. If you need to customize the payload beyond what's provided by the built-in templates, you may need to create a custom template or modify an existing one to suit your needs. Refer to the documentation provided by the service you're integrating with for specific instructions on how to set up and use the templates. This will often include examples of the JSON payload and the expected fields for each event type. Understanding the Difference Between Webhooks vs. APIs (hubspot.com) Remember, the key is to match the template with the service you're using and the types of notifications you want to receive. If you're still unsure, you can test each template to see which one provides the notifications in the format that best suits your requirements.
... View more
