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  • About alexis_cazalaa
alexis_cazalaa

alexis_cazalaa

Building a reputation

Member since Sep 26, 2017

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Community Record

122
Posts
28
Kudos
6
Solutions

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25 Kudos View All
Latest Contributions by alexis_cazalaa
  • Topics alexis_cazalaa has Participated In
  • Latest Contributions by alexis_cazalaa
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Re: apple classroom certificate for ipad has expired

by alexis_cazalaa in Mobile Device Management
‎02-25-2022 05:49 AM
‎02-25-2022 05:49 AM
What is that cert for ? i don't think you need it for Classroom to work. ... View more

Re: Help with removing config profile after removing from network

by alexis_cazalaa in Mobile Device Management
‎02-25-2022 05:34 AM
‎02-25-2022 05:34 AM
you can just restore the ipad without any issue ... View more

Re: Systems managers, device profiles question

by alexis_cazalaa in Mobile Device Management
‎11-22-2021 06:20 AM
‎11-22-2021 06:20 AM
we have noticed too that Apple Classroom payload started causing issues this year. refreshing ASM data doesn't trigger the profile update anymore or doesn't do it correctly. ... View more

Re: Erase All Contents and Settings restriction broken after iOS 15 update

by alexis_cazalaa in Mobile Device Management
‎10-20-2021 05:04 AM
1 Kudo
‎10-20-2021 05:04 AM
1 Kudo
25th to be exact ... View more

Re: SM New Enrollment Portal

by alexis_cazalaa in Mobile Device Management
‎08-19-2021 05:04 AM
‎08-19-2021 05:04 AM
same here 😮 ... View more

Re: Updating education profile on iPads

by alexis_cazalaa in Mobile Device Management
‎04-21-2021 05:30 AM
‎04-21-2021 05:30 AM
... View more

Re: Anyone else seeing Unverified Certificates

by alexis_cazalaa in Mobile Device Management
‎01-27-2021 12:58 PM
‎01-27-2021 12:58 PM
is there a reason why this option has disappeared from Dashboard ? ... View more

Re: Anyone else seeing Unverified Certificates

by alexis_cazalaa in Mobile Device Management
‎08-27-2020 08:13 AM
‎08-27-2020 08:13 AM
we have a big number of iPads which mysteriously got their management profile removed by itself without any action. this happened on the 29th of March 2020   Problem is that communication is impossible thru the dashboard and impossible to enroll again with m.meraki.com because of the Ui Configuration Profile Installation restriction set to NO still present   is there a magic fix instead of having to manually reset the iPad ? ... View more

Re: VPP Delay with updates

by alexis_cazalaa in Mobile Device Management
‎02-03-2020 05:41 AM
1 Kudo
‎02-03-2020 05:41 AM
1 Kudo
don't worry they will cleanup ... View more

Re: Apple Classroom and iOS 13

by alexis_cazalaa in Mobile Device Management
‎11-26-2019 05:17 AM
‎11-26-2019 05:17 AM
Problem fixed yesterday... ... View more

Re: Apple Classroom and iOS 13

by alexis_cazalaa in Mobile Device Management
‎11-22-2019 03:57 PM
‎11-22-2019 03:57 PM
@vassallon that's both a weird and worrying thing to learn since both Apple and Meraki now acknowledged that there is an issue. Here is Meraki's response : I've spent some time looking at this further, and I believe that our dev team has acknowledged this as a bug and are investigating the issue. There was a recent change on the Apple side of things which we also need to update on our end. It doesn't appear that they have provided any sort of ETA, but as soon as they have any updates, I will make sure to pass them along to you.   Apple's advisor, on the other side, was a bit more precise and lead me to a trusted certificates issue. Basically it seems to be linked to that article : https://support.apple.com/en-us/HT210176   In my case, my classroom certs were issued after July 1st and show a period of validity of 3250 days...   I can only guess that your certificates were issued before July 1st. ... View more

Re: Apple Classroom and iOS 13

by alexis_cazalaa in Mobile Device Management
‎11-21-2019 01:40 PM
‎11-21-2019 01:40 PM
@JMalcolm  @sHy  you guys have any follow up about this ? ... View more

Re: Apple Classroom and iOS 13

by alexis_cazalaa in Mobile Device Management
‎11-11-2019 12:58 PM
‎11-11-2019 12:58 PM
@sHy did the same test and it also works outside MDM settings ... View more

Re: Apple Classroom and iOS 13

by alexis_cazalaa in Mobile Device Management
‎11-07-2019 12:28 PM
‎11-07-2019 12:28 PM
any updates about this ? ... View more

Re: System Manager Monitor SSID

by alexis_cazalaa in Mobile Device Management
‎10-03-2019 07:25 AM
2 Kudos
‎10-03-2019 07:25 AM
2 Kudos
Meraki SM app must be installed and running on the target devices ... View more

Re: Apple Classroom and iOS 13

by alexis_cazalaa in Mobile Device Management
‎10-03-2019 07:16 AM
‎10-03-2019 07:16 AM
i am going to create a ticket but i've just test with my own Air 2 as a teacher.   setup a student Air 2 with iOS 12.4.1 -- appeared online without any issues Updated it to 13.1.1 and student doesn't appear online anymore 😞 Will update to 13.1.2 but not optimistic ... View more

Re: Can't look up enrolled devices by Serial Number?

by alexis_cazalaa in Mobile Device Management
‎10-03-2019 05:32 AM
3 Kudos
‎10-03-2019 05:32 AM
3 Kudos
Hi,   the search function is based on what column you actually chose.   On your device list, click the + sign at the top right and select "Serial" ... View more

Re: Apple Classroom and iOS 13

by alexis_cazalaa in Mobile Device Management
‎10-02-2019 12:36 PM
‎10-02-2019 12:36 PM
Well i keep testing and unfortunately, it doesn't seem to work with iOS 13.1.2 ... View more

Apple Classroom and iOS 13

by alexis_cazalaa in Mobile Device Management
‎10-01-2019 02:15 PM
‎10-01-2019 02:15 PM
Hi,   still have to do some more testing but just wanted to poll some Apple Classroom / ASM users here.   It seems that we can't see students appear online when they updated their iPad to iOS 13 ( or 13.1 or 13.1.2 )    Education payload is still synced without any errors. ... View more
Labels:
  • Labels:
  • iOS

Re: Education profile not syncing

by alexis_cazalaa in Mobile Device Management
‎09-26-2019 03:58 PM
‎09-26-2019 03:58 PM
not part of the lucky ones here 😮 ... View more

Re: Configuring Apple Classroom for iPads

by alexis_cazalaa in Mobile Device Management
‎09-26-2019 11:51 AM
1 Kudo
‎09-26-2019 11:51 AM
1 Kudo
@vassallon sadly yes, https://community.meraki.com/t5/Endpoint-Management-Systems/Education-profile-not-syncing/td-p/61255/jump-to/first-unread-message ... View more

Re: Education profile not syncing

by alexis_cazalaa in Mobile Device Management
‎09-26-2019 11:50 AM
‎09-26-2019 11:50 AM
*poke* ... View more

Re: Education profile not syncing

by alexis_cazalaa in Mobile Device Management
‎09-24-2019 04:40 PM
‎09-24-2019 04:40 PM
@Noah_Salzman thank you for the follow up.  ... View more

Re: Education profile not syncing

by alexis_cazalaa in Mobile Device Management
‎09-24-2019 06:26 AM
‎09-24-2019 06:26 AM
well it's about the same here.   i had "ghost classes/courses" from last year on ASM.  Unable to delete because they were still displayed as sftp as source even when stfp disconnected.   Thought i was going to make it work even with that, because i was able to delete students and teachers from them and sync it to Meraki without any issues and without those ghosts items appearing on my Edu payload.... but teachers and students started to complain and we started to see those beacon ID errors   Apple then switched those empty classes on manual so i was able to empty everything and redo from scratch.   Still, those meraki errors remain...    ... View more

Re: ios13 - Error: This profile can only be installed on a Supervised devi...

by alexis_cazalaa in Mobile Device Management
‎09-21-2019 02:59 PM
1 Kudo
‎09-21-2019 02:59 PM
1 Kudo
some profiles now need devices to be supervised under IOS 13 ... View more
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DjShroll
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Community Manager CarolineS
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MrDavo
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Meraki Employee dbelliss
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Kind of a big deal PhilipDAth
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Patwer
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My Accepted Solutions
Subject Views Posted

Re: Apple Classroom and iOS 13

Mobile Device Management
9569 ‎11-26-2019 05:17 AM

Re: System Manager Monitor SSID

Mobile Device Management
1939 ‎10-03-2019 07:25 AM

Re: Can't look up enrolled devices by Serial Number?

Mobile Device Management
2070 ‎10-03-2019 05:32 AM

Re: Make A Wish - Clear Restriction Password

Mobile Device Management
3209 ‎06-11-2019 06:09 AM

Re: IOS 12 , BEWARE

Mobile Device Management
9282 ‎09-18-2018 09:18 AM

Re: Have apps available but NOT pushed

Mobile Device Management
2772 ‎08-24-2018 05:39 AM
View All
My Top Kudoed Posts
Subject Kudos Views

Re: Can't look up enrolled devices by Serial Number?

Mobile Device Management
3 2070

Re: IOS 12 , BEWARE

Mobile Device Management
3 9282

Re: System Manager Monitor SSID

Mobile Device Management
2 1939

Device view -- new button "Unenroll Device"

Mobile Device Management
2 8836

Re: Prevent MDM Profile removal in iOS

Mobile Device Management
2 8906
View All
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