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  • About MrDavo
MrDavo

MrDavo

Here to help

Member since Sep 2, 2019

‎02-24-2020
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Latest Contributions by MrDavo
  • Topics MrDavo has Participated In
  • Latest Contributions by MrDavo

Missing some options on newly enrolled iPads

by MrDavo in Mobile Device Management
‎02-23-2020 09:15 PM
‎02-23-2020 09:15 PM
Hi All,   I have inherited Meraki MDM (Legacy) at my workplace.    On existing iPads I see the following options available -     The 'Clear Activation Lock' feature is particularly handy for resetting iPads when people have forgotten their Apple ID.   However when I enroll new iPads (primarily AppleCare+ replacements) I am not seeing all options available. Instead I only see a sub-set of commands -     Finally during the setup of new iPads I do not see the customary 'Remote Management' screen, which is normally presented prior to entering an Apple ID (on the iPad). Instead I first need the end user to enter an Apple ID, and then from settings I must manually install a Management Profile.   Can anybody offer any insights into why I am seeing different options (as shown above)?   Kind Regards,   Davo ... View more
Labels:
  • Labels:
  • Enrollment

How to remove an iPad from Meraki completely?

by MrDavo in Mobile Device Management
‎10-14-2019 08:17 PM
‎10-14-2019 08:17 PM
Hi All,   I am very new to Meraki and would like to learn how to remove iPads from management.   The process that I have followed so far is -   1). Reset / Erase an iPad 2). Use the 'Clear Activation Lock' feature in Meraki   The above steps let me reuse an iPad, but they do not remove it from management.   Here is a screen shot of the status of an iPad that I have followed the steps with -                       Can somebody please explain how I can now remove the iPad from Meraki completely?   Kind Regards,   Davo ... View more
Labels:
  • Labels:
  • DEP
  • Enrollment
  • iOS

Re: Can't look up enrolled devices by Serial Number?

by MrDavo in Mobile Device Management
‎10-03-2019 04:34 PM
‎10-03-2019 04:34 PM
Thanks mate! You're a Legend 🙂 ... View more

Can't look up enrolled devices by Serial Number?

by MrDavo in Mobile Device Management
‎10-02-2019 07:48 PM
‎10-02-2019 07:48 PM
Hi Everyone,   I am using the legacy version of SM (System Manager) as an Admin account.   When I attempt to search for an enrolled device by Serial Number no results are displayed in the dashboard.   However if a colleague of mine uses his account he is easily able to search by serial number.   My account settings (under Organization > Administrators) look identical to my colleagues.   Can anyone please suggest how I can enable serial number lookup for my account?   Kind Regards,   Davo ... View more
Labels:
  • Labels:
  • DEP
  • Enrollment
  • iOS
  • Other

Re: Removing / blocking apps on an iPad?

by MrDavo in Mobile Device Management
‎09-04-2019 08:42 PM
‎09-04-2019 08:42 PM
Hi Haydn,   Thank you very much for your response. I am wondering if the functionality that you describe is available in the free product, and whether it works on manually installed apps?   Kind Regards,   Davo ... View more

Re: Removing / blocking apps on an iPad?

by MrDavo in Mobile Device Management
‎09-04-2019 06:00 PM
‎09-04-2019 06:00 PM
G'day mate, Looks like this method only works for Apps that are 'pre-installed' with Meraki. I really need to remove Apps that students are adding themselves through the Store (manually). I am wondering if I pushed the VPN Apps out then then deleted them through Meraki if that would block future manual installations? Kind Regards, Davo ... View more

Removing / blocking apps on an iPad?

by MrDavo in Mobile Device Management
‎09-03-2019 08:39 PM
‎09-03-2019 08:39 PM
Hi All,   I work at a school and students are loading a VPN app onto their iPads.   Is there any way to remove an app using Meraki? Also can I block an app from being installed in the first place?   Any help will be greatly appreciated.   Regards,   Davo ... View more
Labels:
  • Labels:
  • Apps
  • iOS
Kudos given to
User Count
alexis_cazalaa
alexis_cazalaa
1
kYutobi
kYutobi
1
Haydn
Haydn
1
BlakeRichardson
Kind of a big deal BlakeRichardson
1
MarcP
MarcP
1
View All
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