Hi All,   I have inherited Meraki MDM (Legacy) at my workplace.    On existing iPads I see the following options available -     The 'Clear Activation Lock' feature is particularly handy for resetting iPads when people have forgotten their Apple ID.   However when I enroll new iPads (primarily AppleCare+ replacements) I am not seeing all options available. Instead I only see a sub-set of commands -     Finally during the setup of new iPads I do not see the customary 'Remote Management' screen, which is normally presented prior to entering an Apple ID (on the iPad). Instead I first need the end user to enter an Apple ID, and then from settings I must manually install a Management Profile.   Can anybody offer any insights into why I am seeing different options (as shown above)?   Kind Regards,   Davo ... View more

Hi All,   I am very new to Meraki and would like to learn how to remove iPads from management.   The process that I have followed so far is -   1). Reset / Erase an iPad 2). Use the 'Clear Activation Lock' feature in Meraki   The above steps let me reuse an iPad, but they do not remove it from management.   Here is a screen shot of the status of an iPad that I have followed the steps with -                       Can somebody please explain how I can now remove the iPad from Meraki completely?   Kind Regards,   Davo ... View more