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How to remove an iPad from Meraki completely?

by MrDavo in Endpoint Management - Systems Manager
a week ago
a week ago
Hi All,   I am very new to Meraki and would like to learn how to remove iPads from management.   The process that I have followed so far is -   1). Reset / Erase an iPad 2). Use the 'Clear Activation Lock' feature in Meraki   The above steps let me reuse an iPad, but they do not remove it from management.   Here is a screen shot of the status of an iPad that I have followed the steps with -                       Can somebody please explain how I can now remove the iPad from Meraki completely?   Kind Regards,   Davo ... View more
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Can't look up enrolled devices by Serial Number?

by MrDavo in Endpoint Management - Systems Manager
3 weeks ago
3 weeks ago
Hi Everyone,   I am using the legacy version of SM (System Manager) as an Admin account.   When I attempt to search for an enrolled device by Serial Number no results are displayed in the dashboard.   However if a colleague of mine uses his account he is easily able to search by serial number.   My account settings (under Organization > Administrators) look identical to my colleagues.   Can anyone please suggest how I can enable serial number lookup for my account?   Kind Regards,   Davo ... View more

Re: Removing / blocking apps on an iPad?

by MrDavo in Endpoint Management - Systems Manager
‎09-04-2019 08:42 PM
‎09-04-2019 08:42 PM
Hi Haydn,   Thank you very much for your response. I am wondering if the functionality that you describe is available in the free product, and whether it works on manually installed apps?   Kind Regards,   Davo ... View more

Re: Removing / blocking apps on an iPad?

by MrDavo in Endpoint Management - Systems Manager
‎09-04-2019 06:00 PM
‎09-04-2019 06:00 PM
G'day mate, Looks like this method only works for Apps that are 'pre-installed' with Meraki. I really need to remove Apps that students are adding themselves through the Store (manually). I am wondering if I pushed the VPN Apps out then then deleted them through Meraki if that would block future manual installations? Kind Regards, Davo ... View more

Removing / blocking apps on an iPad?

by MrDavo in Endpoint Management - Systems Manager
‎09-03-2019 08:39 PM
‎09-03-2019 08:39 PM
Hi All,   I work at a school and students are loading a VPN app onto their iPads.   Is there any way to remove an app using Meraki? Also can I block an app from being installed in the first place?   Any help will be greatly appreciated.   Regards,   Davo ... View more
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