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- About Shany
Shany
Getting noticed
Member since Aug 31, 2017
Sunday
Community Record
43
Posts
22
Kudos
3
Solutions
Badges
10-26-2021
05:56 PM
3 Kudos
The 15.1 version was released and I checked with my iPad. Fortunately, this problem has been solved.
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10-26-2021
05:52 PM
1 Kudo
I found a reason why you don't have this problem. When "Home Screen Layout" is enabled, the app remove menu has not worked since before.
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10-25-2021
06:16 PM
1 Kudo
@Chris_McCurdy All settings are correct. iOS14 could not delete the app. This problem occurs after upgrading to iOS15. Please refer to the screenshot below. 'Removing apps not allowed' setting. Classroom apps are gone. Classroom app has not been deleted, can check it in the iPad storage and can execute it in the App Library.
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10-20-2021
05:36 PM
In addition to the erase all settings problem below, there is one more problem after updating ios15. In the profile and App settings, 'app removal' is set to be disable, but the remove app operates on the device. Of course, the app is not deleted exactly. Like Windows' shortcut icon, the app is deleted from the home screen, but it remains in the app library and can be executed. If the app disappears from the home screen due to some users' mistake, the user may not be able to find the app. Is this a problem with iOS? Or is it a matter of SM?
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08-02-2021
12:37 AM
I also experienced that the QR code of 7+ is especially difficult to recognize. Sometimes we can take shot the QR code visible throughout the mobile device screen. Alternatively, we used the method of printing this QR code and scanning the QR code on the paper. Why don't you print it out?
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07-20-2021
09:24 PM
I set the iOS update delay date to 90. This setting allowed to see 'Delayed Software Update enforced' and 'Delay period of Delayed Software Updates is 90 days' in the profile of iPad. I changed this date to the 30 days, but the profile on iPad only shows 'Delayed Software Update enforced' and does not show 'Delay period of Delayed Software Updates is 30 days'. To check the problem, all dates other than 30 days were changed to 'Delay period of Delayed Software Updates is 1/15/60/90 days'. 'Delay period of Delayed Software Updates is 30 days' is not displayed only in the setting of 30 days. The delay setting of 30 days or less should enable iOS update, but the setting of 30 days indicates that the administrator has limited settings when attempting to update the user's manual iOS update. The normal iOS update screen is output when it is set to 15days or less days. This seems to be an issue when the date is set to 30 days. I opened the case to find out the cause of this problem, and it has been 2 weeks. I submitted a request to send a screenshot of the problem and sent it to the my dashboard URL, but I haven't received any solution yet. I tested using Jamf School, which is an MDM from other vendors, but I confirmed that it works exactly as I set it up. Have other community users experienced this problem?
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07-20-2021
01:32 AM
1 Kudo
Regardless of Meraki MDM, managed Apple IDs created by ASM have several constraints. https://support.apple.com/en-us/HT205918 Perhaps the reason why Email is unavailable is because of the restrictions that iCloud Mail is disable.
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07-08-2021
12:41 AM
Rather than answering the question, I think DEP is set up well but the setting using VPP is wrong. 1. Did you purchase Systems Manager apps and other apps from ABM and assign them to Meraki MDM? 2. Can you see the apps you bought from ABM synced to 'Systems Manager -> VPP'? 3. When adding an app on the 'Systems Manager -> Apps', did you set the puchase method as 'vpp device assignment'? If you set it up normally as above, you will not be required to itunes account when you push the app on device afterwards. Of course, users can log in using their personal itunes account, purchase and install the app.
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07-08-2021
12:28 AM
1 Kudo
I can't tell everything about the case results, but I think this problem is completely solved. We can understand that setting up enroll without logging in works when the Authenticatication (What is this typo? 😉 ) checkbox is empty as shown below. Please correct this typo!
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07-07-2021
05:36 PM
@SSDD I just reset the device and tried enroll again and didn't need login. The dashboard still cannot select the 'deprecated' option and has 'Managed:Use Meraki hosted accounts' enabled, but does not require login. Although the setting and behavior are not being the same, I think the code might have been changed at a level behind the Dashboard. I'll keep an eye on the results of the opened case.
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07-06-2021
09:13 PM
5 Kudos
@BlakeRichardson I also experienced this problem. This problem is because Meraki has deprecated the function to enroll without authentication at the time of enrollment after erase/reset of the mobile device. As above, the existing 'disable' setting has been deprecated. Due to this problem, login became necessary after erase/reset the device, I think this cannot be a true ZTP and s ecurity is an important issue. However, it must provide users with options to choose from. Currently, I have opened the case for this problem.
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06-29-2021
05:57 PM
1 Kudo
I have a new avatar!
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06-22-2021
12:29 AM
Sometimes I had an experience that was not connected to DEP. It will be fixed after some time, but for quick resolution, renewing DEP token with ABM/ASM will solve the problem immediately. https://documentation.meraki.com/SM/Device_Enrollment/Apple_Device_Enrollment_Program_(DEP) If token is renewed normally, there will be no effect on existing enrollment devices.
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06-17-2021
01:22 AM
1. Create a new Settings Profile first to apply different policies depending on the tag. Systems manager > Settings > [Create new Profile has new TAG] 2. Uncheck 'Allow use of camera' in the path below. [New Profile has new TAG] > [Add 'Restrictions'] > Cross-platform restrictions > Camera 3. Apply newly created tags to iPad that disabling camera use. 4. Boom!
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05-30-2021
10:04 PM
If problem with authentication, it is recommended that you check the log on the RADIUS server. If you could not find any informations in RADIUS, you may have a problem with WAP. With some customer networks, this problem occurred when too many mobile device is connected to one WAP. Even if the user has not suddenly increased, mobile device remains connected to the WiFi, this causes depletion of WAP Wireless resource. We avoid this problem by power off the device or turns off WiFi that is not in use.
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05-30-2021
09:51 PM
Currently, Any MacBooks does not have GPS chip. MacBook and iPad WiFi without a GPS module are not connected to the Meraki AP, it is checked on the map at the address of the Internet service provider. If the device is connected to the Meraki AP, you can set the location of the AP to determine the approximate location.
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05-20-2021
10:03 PM
There is no way to solve it on SM, and it is difficult to expect APPL to add this feature. It seems to be using the category filtering function of Umbrella or OpenDNS.
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05-20-2021
09:55 PM
You can request a DEP registration to the AAR that supplied the iPad. Once the DEP registration is complete, you can see the serial number of these devices in ASM. You can assign this unit to the Meraki MDM server. https://documentation.meraki.com/SM/Device_Enrollment/Apple_Device_Enrollment_Program_(DEP)
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05-20-2021
07:18 PM
1 Kudo
I started doing this job in the early 2000s. Mainly handled Cisco products, but I also handled network device from other peculiar vendors. Ellacoya, Camiant, Gobacktv, RGB networks, etc. Does anyone know of the above company's products? Interestingly, all of these companies have been acquired by other companies. I remember working with Gobacktv. The company's founder was Paul Baran, who developed packet switching and created the internet at ARPANET. https://en.wikipedia.org/wiki/Paul_Baran I was very honored to work with his son. Also I found a very old funny photo~
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05-12-2021
02:10 AM
What about installing apps using WebClip? If you can not install it using WebClip, we will be able to suspect APK or Android APK file size limitation or else.
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05-11-2021
10:51 PM
@onebillion The APK file that does not install is a problem with Android Version compatibility, or App packaging may not be able to have a good fit. When installing an APK on a device that uses a low Android Version, was able to see 'Success' in SM dashboard, but it has often experienced that it is not installed on the device. It seems to be a way to manually install the missing app by running the SM installed on the device. Or, after pushing the APP on the device in the SM, you should have a client side debugging as described in the link below. https://documentation.meraki.com/SM/Other_Topics/Systems_Manager_Logging_and_Troubleshooting
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05-06-2021
01:00 AM
I think the question needs more detail information. If the device is enrolled through ASM, not be able to use facetime. If the device is not logged in to iCloud, not be able to use facetime. If 'Allow modifying account settings' is disabled, not be able to login iCloud.
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05-06-2021
12:48 AM
1 Kudo
@kanoga88 If it's not an application update, but an iOS software update, @BlakeRichardson is correct. Also, iOS software update has a file size of 1GB or more and it takes a lot of time to download it to the mobile device. If you see "Settings - General - iPad Storage", you can check how much iOS software update file has been downloaded. If the iOS software update command is normally push to the device, this download file is created and the capacity increases.
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04-25-2021
05:20 PM
2 Kudos
@RamShear Unfortunately, this is not supported by Apple, so MDM can not provide such a feature. Currently, the only way to bypass screen lock while a specific app is running is to use the activator after jailbreak. Of course, Jailbreak is highly susceptible to security issues, so I don't strongly recommend it.
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04-22-2021
09:48 PM
@LucaPrins Allow disk drive access in android app permissions. https://documentation.meraki.com/SM/Profiles_and_Settings/Configuration_Settings_Payloads Alternatively, you may need to allow cameras or mics in addition to disk access.
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My Accepted Solutions
| Subject | Views | Posted |
|---|---|---|
| 297 | 05-30-2021 10:04 PM | |
| 444 | 04-25-2021 05:20 PM | |
| 347 | 04-06-2021 06:48 PM |
My Top Kudoed Posts
| Subject | Kudos | Views |
|---|---|---|
| 5 | 2728 | |
| 3 | 279 | |
| 2 | 444 | |
| 1 | 198 | |
| 1 | 227 |
