Register or Sign in
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- About Shany
Shany
Getting noticed
Member since Aug 31, 2017
yesterday
Community Record
37
Posts
17
Kudos
3
Solutions
Badges
Tuesday
I set the iOS update delay date to 90. This setting allowed to see 'Delayed Software Update enforced' and 'Delay period of Delayed Software Updates is 90 days' in the profile of iPad. I changed this date to the 30 days, but the profile on iPad only shows 'Delayed Software Update enforced' and does not show 'Delay period of Delayed Software Updates is 30 days'. To check the problem, all dates other than 30 days were changed to 'Delay period of Delayed Software Updates is 1/15/60/90 days'. 'Delay period of Delayed Software Updates is 30 days' is not displayed only in the setting of 30 days. The delay setting of 30 days or less should enable iOS update, but the setting of 30 days indicates that the administrator has limited settings when attempting to update the user's manual iOS update. The normal iOS update screen is output when it is set to 15days or less days. This seems to be an issue when the date is set to 30 days. I opened the case to find out the cause of this problem, and it has been 2 weeks. I submitted a request to send a screenshot of the problem and sent it to the my dashboard URL, but I haven't received any solution yet. I tested using Jamf School, which is an MDM from other vendors, but I confirmed that it works exactly as I set it up. Have other community users experienced this problem?
... View more
a week ago
1 Kudo
Regardless of Meraki MDM, managed Apple IDs created by ASM have several constraints. https://support.apple.com/en-us/HT205918 Perhaps the reason why Email is unavailable is because of the restrictions that iCloud Mail is disable.
... View more
3 weeks ago
Rather than answering the question, I think DEP is set up well but the setting using VPP is wrong. 1. Did you purchase Systems Manager apps and other apps from ABM and assign them to Meraki MDM? 2. Can you see the apps you bought from ABM synced to 'Systems Manager -> VPP'? 3. When adding an app on the 'Systems Manager -> Apps', did you set the puchase method as 'vpp device assignment'? If you set it up normally as above, you will not be required to itunes account when you push the app on device afterwards. Of course, users can log in using their personal itunes account, purchase and install the app.
... View more
3 weeks ago
1 Kudo
I can't tell everything about the case results, but I think this problem is completely solved. We can understand that setting up enroll without logging in works when the Authenticatication (What is this typo? 😉 ) checkbox is empty as shown below. Please correct this typo!
... View more
3 weeks ago
@SSDD I just reset the device and tried enroll again and didn't need login. The dashboard still cannot select the 'deprecated' option and has 'Managed:Use Meraki hosted accounts' enabled, but does not require login. Although the setting and behavior are not being the same, I think the code might have been changed at a level behind the Dashboard. I'll keep an eye on the results of the opened case.
... View more
3 weeks ago
5 Kudos
@BlakeRichardson I also experienced this problem. This problem is because Meraki has deprecated the function to enroll without authentication at the time of enrollment after erase/reset of the mobile device. As above, the existing 'disable' setting has been deprecated. Due to this problem, login became necessary after erase/reset the device, I think this cannot be a true ZTP and s ecurity is an important issue. However, it must provide users with options to choose from. Currently, I have opened the case for this problem.
... View more
06-22-2021
12:29 AM
Sometimes I had an experience that was not connected to DEP. It will be fixed after some time, but for quick resolution, renewing DEP token with ABM/ASM will solve the problem immediately. https://documentation.meraki.com/SM/Device_Enrollment/Apple_Device_Enrollment_Program_(DEP) If token is renewed normally, there will be no effect on existing enrollment devices.
... View more
06-17-2021
01:22 AM
1. Create a new Settings Profile first to apply different policies depending on the tag. Systems manager > Settings > [Create new Profile has new TAG] 2. Uncheck 'Allow use of camera' in the path below. [New Profile has new TAG] > [Add 'Restrictions'] > Cross-platform restrictions > Camera 3. Apply newly created tags to iPad that disabling camera use. 4. Boom!
... View more
05-30-2021
10:04 PM
If problem with authentication, it is recommended that you check the log on the RADIUS server. If you could not find any informations in RADIUS, you may have a problem with WAP. With some customer networks, this problem occurred when too many mobile device is connected to one WAP. Even if the user has not suddenly increased, mobile device remains connected to the WiFi, this causes depletion of WAP Wireless resource. We avoid this problem by power off the device or turns off WiFi that is not in use.
... View more
05-30-2021
09:51 PM
Currently, Any MacBooks does not have GPS chip. MacBook and iPad WiFi without a GPS module are not connected to the Meraki AP, it is checked on the map at the address of the Internet service provider. If the device is connected to the Meraki AP, you can set the location of the AP to determine the approximate location.
... View more
05-20-2021
10:03 PM
There is no way to solve it on SM, and it is difficult to expect APPL to add this feature. It seems to be using the category filtering function of Umbrella or OpenDNS.
... View more
05-20-2021
09:55 PM
You can request a DEP registration to the AAR that supplied the iPad. Once the DEP registration is complete, you can see the serial number of these devices in ASM. You can assign this unit to the Meraki MDM server. https://documentation.meraki.com/SM/Device_Enrollment/Apple_Device_Enrollment_Program_(DEP)
... View more
05-20-2021
07:18 PM
1 Kudo
I started doing this job in the early 2000s. Mainly handled Cisco products, but I also handled network device from other peculiar vendors. Ellacoya, Camiant, Gobacktv, RGB networks, etc. Does anyone know of the above company's products? Interestingly, all of these companies have been acquired by other companies. I remember working with Gobacktv. The company's founder was Paul Baran, who developed packet switching and created the internet at ARPANET. https://en.wikipedia.org/wiki/Paul_Baran I was very honored to work with his son. Also I found a very old funny photo~
... View more
05-12-2021
02:10 AM
What about installing apps using WebClip? If you can not install it using WebClip, we will be able to suspect APK or Android APK file size limitation or else.
... View more
05-11-2021
10:51 PM
@onebillion The APK file that does not install is a problem with Android Version compatibility, or App packaging may not be able to have a good fit. When installing an APK on a device that uses a low Android Version, was able to see 'Success' in SM dashboard, but it has often experienced that it is not installed on the device. It seems to be a way to manually install the missing app by running the SM installed on the device. Or, after pushing the APP on the device in the SM, you should have a client side debugging as described in the link below. https://documentation.meraki.com/SM/Other_Topics/Systems_Manager_Logging_and_Troubleshooting
... View more
05-06-2021
01:00 AM
I think the question needs more detail information. If the device is enrolled through ASM, not be able to use facetime. If the device is not logged in to iCloud, not be able to use facetime. If 'Allow modifying account settings' is disabled, not be able to login iCloud.
... View more
05-06-2021
12:48 AM
1 Kudo
@kanoga88 If it's not an application update, but an iOS software update, @BlakeRichardson is correct. Also, iOS software update has a file size of 1GB or more and it takes a lot of time to download it to the mobile device. If you see "Settings - General - iPad Storage", you can check how much iOS software update file has been downloaded. If the iOS software update command is normally push to the device, this download file is created and the capacity increases.
... View more
04-25-2021
05:20 PM
2 Kudos
@RamShear Unfortunately, this is not supported by Apple, so MDM can not provide such a feature. Currently, the only way to bypass screen lock while a specific app is running is to use the activator after jailbreak. Of course, Jailbreak is highly susceptible to security issues, so I don't strongly recommend it.
... View more
04-22-2021
09:48 PM
@LucaPrins Allow disk drive access in android app permissions. https://documentation.meraki.com/SM/Profiles_and_Settings/Configuration_Settings_Payloads Alternatively, you may need to allow cameras or mics in addition to disk access.
... View more
04-22-2021
09:36 PM
@adambdc Looking at the link below, it doesn't seem to be a problem with Meraki SM. https://docs.samsungknox.com/admin/knox-platform-for-enterprise/kbas/kba-369-cannot-install-samsung-gallery-android-11.htm It seems to be because the samsung gallery app is no longer available in the Google Play Store.
... View more
04-22-2021
09:20 PM
@ISF-Dessilly @I am not sure what caused this problem I think it would be correct to enroll the device again. First of all, do not remove the device from the dashboard, do 'erase devlce' on the device page in the dashboard and enroll again. If you cannot control the device from the dashboard, you will have to initialize it using the Apple configurator. Yesterday, My customer deleted a profile in lost mode and was unable to manage the device. I used the apple configurator to 'erase all content and settings' it.
... View more
04-15-2021
01:54 AM
@Inderdeep Even if query the "fields=location" using API, the coordinates are not displayed. Only addresses information that can be located are displayed. The address must be checked from the coordinate value, but I am wondering if there is a way to solve the problem of showing only the address.
... View more
04-13-2021
05:58 PM
I've tried it before, but it wasn't possible. If you look closely at the policy list of the Chrome browser, there is no text that iOS is supported. How about using Webclips or distributing html containing bookmark list in Backpack?
... View more
04-11-2021
05:32 PM
Sorry Koops. There seems to be confusion in my memory. Like you, I could see the device in DEP, but I couldn't search by serial number. I couldn't see it right from the'devices' screen, but I could see it by changing to'General -> DEP' After 2-3 hours elapsed, the devices appeared in the device list, and the serial number was also available for inquiry. Maybe you also look up normally by now
... View more
My Accepted Solutions
| Subject | Views | Posted |
|---|---|---|
| 133 | 05-30-2021 10:04 PM | |
| 273 | 04-25-2021 05:20 PM | |
| 215 | 04-06-2021 06:48 PM |
My Top Kudoed Posts
| Subject | Kudos | Views |
|---|---|---|
| 5 | 597 | |
| 2 | 273 | |
| 1 | 65 | |
| 1 | 274 | |
| 1 | 2337 |
