"Hello! My name is Kevin, and I work at Meraki as a Network Support Engineer. I have been working for Meraki for a little over 3 years but have worked with Meraki products for the last 10 years. I worked in the field as an IT technician, which gives me a unique perspective when troubleshooting issues with our devices. Network support engineers investigate issues across the whole Meraki stack, so each day is unique. We never know what the next phone call or email might be about for our devices or dashboard! My background and interests have varied, even as far back as in college. I have degrees in engineering, but not specifically for networking! I have always loved working on computers and picked up networking after college. Since then, I have expanded into other related fields, which has gone hand in hand with case work for Meraki. I have dabbled in coding (using Python and Ruby), and created an application to help assist me with my previous job as an IT technician using Google API. As a result, I really like working with our own Meraki API and more generally investigating UI related issues with the Meraki dashboard."   Check out @Kevin_R's contributions on his profile. ... View more

"I work on Cisco’s API strategy, with a focus on our Network Platform’s API & Ecosystem and broader standards across business units, and my goal is to make it easier for our customers and partners to get things done. I’m in a unique position where I have visibility into the underlying architecture as well as the business requirements will help our customers succeed. I've been in network and IT management for 15 years, spending time at other networking & SD-WAN vendors and managing network engineers and infrastructure projects with Cisco partners."   Check out @John_on_API's contributions on his profile. ... View more

"My name is Giac, based in the UK, but originally from Italy (I know what you are thinking... "why did you trade sun and food for rain and tea?" 😉 ). I joined Cisco Meraki in 2018 after a few years in different companies doing network engineering and technical support.  I started using Meraki about 10 years ago, when I deployed full stacks in a bunch of stores and an HQ, but my passion for helping people led me to become a Leader in our Support team, focusing on building a great support experience for all our customers and partners, and the development of our people. 🚀 Complementing this, I'm also a strong advocate for workplace and people wellbeing, leading one of our internal Communities geared towards mindfulness and positive mental health; another reason why I appreciate the people in our Meraki Community being a compassionate and fun group to be around! 💚   Outside of work, I dabble in cooking and spending time with friends playing boardgames, and videogames when times allow.   You can connect with me directly here, or on LinkedIn! Giac"   Check out @GiacomoS's contributions on his profile.   ... View more

"Hello There! I'm a Brazilian living and working in Australia for 5+ years now.   I've got here after Amazon AWS offered me a position as a Cloud Network Engineer.   Next, I started working in Cisco Meraki in 2023 as a Network Support Engineer doing the two things that I'm passionate about: 1) helping people and 2) sharing knowledge.   You may take a peek on my Linkedin Profile if you're curious about my past experiences back in Brazil. Some other things I'm passionate about: Skateboarding:  Legendary skateboarder Rodney Mullen TED talk. Hope this inspires you just as much as it inspires me. Music and live concerts: Legendary Bruce Dickinson talking about why they love playing in Brazil Relaxing Bossa Nova and ocean wave sounds for relaxing and studying"   Check out @Tony-Sydney-AU's contributions on his profile.  ... View more

"Hello everyone, I'm Ryan and I'm a Networking SE in the Pacific Northwest US. I've been with Cisco for more than 17 years (over three separate tours of duty) and in this time I've been a general Account SE, a Consulting SE for Enterprise Wireless, a Meraki SE, and now a Networking SE.   I've spent about half of my time here at Cisco supporting some of our largest global Customers in the Global Enterprise Segment. And for the past 7 years I've been focused on supporting our Commercial Customers.   Prior to Cisco I was a Network Engineer in Healthcare and before that an Avionics Tech working on F-16s in the USAF.   These days I enjoy supporting my Customers locally, mentoring other SEs, helping where I can on Community, and spending time with my wife and dogs."   Check out @Ryan_Miles's contributions on his profile.  ... View more