Meraki MDM dashboard not saving changes

Solved
Dudley5526
Getting noticed

Meraki MDM dashboard not saving changes

We are having issues with the Meraki MDM dashboard.  When we hit save after making changes such as adding tags or an owner it just sits.  It does give an error, doesn't say the changes are saved, it never reacts.  We are also have an issue with a phone that was synced into ADE showing on the device list.  You can click on the device in ADE but cannot find it if you are in devices.  

1 Accepted Solution
BlakeRichardson
Kind of a big deal
Kind of a big deal

@Dudley5526  I had staff reporting the same problem yesterday, as a work around we used the ADE page to adjust the device name, tags and owner. 

 

I suspect the UI team are working on updating this page and have broken something. 

 

Screenshot 2025-10-21 at 11.50.57 AM.png

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.

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2 Replies 2
BlakeRichardson
Kind of a big deal
Kind of a big deal

@Dudley5526  I had staff reporting the same problem yesterday, as a work around we used the ADE page to adjust the device name, tags and owner. 

 

I suspect the UI team are working on updating this page and have broken something. 

 

Screenshot 2025-10-21 at 11.50.57 AM.png

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.
Dudley5526
Getting noticed

Seems to be working better today

 

Thank you for letting me know it wasn't just us.

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