Meraki Community

merakichamp · ‎Oct 18 2021

Dear Community We made a purchase recently of Meraki switches 4 qty for our client MS120-24-HW and licenses LIC-MS120-24P-3YR unfortunately, the Licenses part number were wrong as they cannot support the Hardware the correct part number should be LIC-MS120-24-3YR However, the client has already claimed the licenses in the dashboard Is it possible to change the licenses and accord the right licenses without asking the client to make a new purchase?

merakichamp · ‎Nov 18 2020

@KCM i haven't indicated anytime on my dashboard and once i login i can stay even more than five hours i dont know the exact time you will be logged out but i can assure you you will remaine login for long

merakichamp · ‎Nov 18 2020

@KCM i suggest you consider the new version of meraki cameras MV22X https://meraki.cisco.com/product/security-cameras/indoor-security-cameras/mv22x/ unfortunately the idle time is real you will be logged out more frequently depending on your timeout setting

merakichamp · ‎Nov 13 2020

@MichelRueger mine is very fine maybe you chech your internate connection you refresh the browser

merakichamp · ‎Nov 11 2020

@MilanVuletic you have said the device is not on DEP because that is when you cannot remove it then you need to do factory resetting on the device for you to be able to completely remove it if that didn't work then contact the support

merakichamp · ‎Nov 10 2020

@Lenny don't bother the cons information that will pop up below just click add and it will be added with price

merakichamp · ‎Nov 10 2020

@Lenny if you have the ccw account then go ahead and create the estimate key in the skus below MR33-HW MX67-HW MS120-24P-HW please you will always get the part numbers on the datasheet

merakichamp · ‎Aug 11 2020

or you just have to purchase a new license if in a position to do that 🙂

merakichamp · ‎Aug 11 2020

you need to unclaim the device license from the other organization you deleted and add it to the new organization in that case you need to contact meraki support who can do it for you as long you were the full admin of both organization

merakichamp · ‎Aug 11 2020

@J-- probably it is in your inventory you have not added it to network go to dashboard Organization--inventory and chech the status unused click and add it it will show on your dashboard

merakichamp · ‎Jul 28 2020

@DavidF you just needed to scroll down more and you will see it just before Device functionality i have shared my screens just to show you you really need to scroll down

merakichamp · ‎Jul 25 2020

@DavidF try to check your settings on restrictions tab check if you have put to show or hide your apps

merakichamp · ‎Jul 22 2020

@lmhogan it is clear that all meraki devices need licenses for them to forward traffic to and from the cloud you can actually use your MR at home as standalone as long you have the license for it

merakichamp · ‎Jul 22 2020

@BobMacco in that case you will have to contact support team and sort out that issue for you

merakichamp · ‎Jul 21 2020

hi @BobMacco maybe if you can follow the link of below of one with the almost similar issue you may also be assisted https://community.meraki.com/t5/Endpoint-Management-Systems/Import-from-VPP-greyed-out-In-Manage-gt-Apps/m-p/61486#M5470

merakichamp · ‎Jul 20 2020

I hope Meraki Managers will hear this important feedback... simplicity has been the magic behind meraki

merakichamp · ‎Jul 16 2020

@JohnW63 apart from what my colleagues have said i also recommend you train with meraki full stack webinars they will also help you to catch-up with the solutions https://meraki.cisco.com/webinars/ https://www.merakipartners.com/

merakichamp · ‎Jul 14 2020

as @DarrenOC said you can do that when you navigate to configure firewall and on layer 7 firewall rules

merakichamp · ‎Jul 11 2020

congratulations @DarrenOC and @Network-dad and keep up the good work we are proud of you

merakichamp · ‎Jul 6 2020

@redsector definitely the licenses you bought are enterprise licenses you can check that in your organization license info the new license the advance MR license and upgrade license comes with slight extra capabilities such as umbrella integration but you need to notice the difference between the two new licenses because one that is MR advance is applied to a new access point while the MR upgrade is applied to an existing enterprise that you bought also note that this licenses support the per device licenses not cor-termination kindly go through the documentation keenly https://documentation.meraki.com/MR/Other_Topics/Cisco_Meraki_and_Umbrella_Integration_-_MR_Advanced%2F%2FUpgrade_License

merakichamp · ‎Jun 22 2020

@Qubus try to configure L3 routing on routing and DHCP tab that is where you start

merakichamp · ‎Jun 17 2020

@Typhos very possible remember MS390 is one meraki switch that has been designed with almost equal features like cisco catalyst switches especially cat 9k series you can learn more about that and one of the features is hot swappable power which will allow you to add or remove without shutting down

merakichamp · ‎Jun 17 2020

@BernhardLang yes it does see below documentation https://documentation.meraki.com/MS/MS_Overview_and_Specifications/MS410_Overview_and_Specifications

merakichamp · ‎Jun 15 2020

@Billy254 DNS layer protection or security is a way of protecting internate's infrastructure by blocking malicious and unwanted domains, IP addresses and cloud Application before a connection is ever established and cisco uses a cloud solution called cisco umbrella which does this function kindly you really need to be familiar with umbrella and even have your umbrella trials and then you can learn the integration with meraki https://umbrella.cisco.com/products/dns-layer-network-security the below links will guide you on how to do the integration Manually Integrating Cisco Umbrella with Meraki Networks https://www.youtube.com/watch?v=608dIhgdc2M&feature=youtu.be please note there free trials for this during this time so you can take advantage of it https://umbrella.cisco.com/why-umbrella/meraki-integration

merakichamp · ‎Jun 12 2020

@Thygesen i was very difficult to be given an opportunity to attend ECMS2 i don;t know now that it has been moved to learning@cisco if i will be possible but now talking of paying hahaha let's see if there will be ever oppotunities many collegues have been saying its a long term dream to do that training

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