i'd also recommend you test it with another app, since it could be the source of your issue. found that also https://docs.kioskproapp.com/article/737-power-management
... View more
tested with a random app on ios 12.1 and the sleep button turns off display without a problem. still didn't wake itself up.. what app are you locking it into
... View more
from my experience this year, this is happening when the device is already in someone's DEP. check on ASM or VPP section of dashboard.. or try to know the history of this phone.
... View more
//
//
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_165ed99d3aae98","feedbackSelector":".InfoMessage"});
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_165ed99d3aae98_0","feedbackSelector":".InfoMessage"});
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_165ed99d3aae98_1","feedbackSelector":".InfoMessage"});
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_165ed99d3aae98_2","feedbackSelector":".InfoMessage"});
LITHIUM.AutoComplete({"options":{"autosuggestionAvailableInstructionText":"Auto-suggestions available. Use Up and Down arrow keys to navigate.","triggerTextLength":4,"autocompleteInstructionsSelector":"#autocompleteInstructionsText_165ed99774b30b","updateInputOnSelect":true,"loadingText":"Searching...","emptyText":"No Matches","successText":"Results:","defaultText":"Enter a search word","autosuggestionUnavailableInstructionText":"No suggestions available","disabled":false,"footerContent":[{"scripts":"\n\n;(function($){LITHIUM.Link=function(params){var $doc=$(document);function handler(event){var $link=$(this);var token=$link.data('lia-action-token');if($link.data('lia-ajax')!==true&&token!==undefined){if(event.isPropagationStopped()===false&&event.isImmediatePropagationStopped()===false&&event.isDefaultPrevented()===false){event.stop();var $form=$('