Hesitation over VPN

[CashG]

I have one location that is experiencing a lot of hesitation in the system. Meaning they enter in some information and they have to wait a minute or two to get information back, but this only happens on and off. It will work fine for a while then act slow then work fine again and so on. They have a fiber connection there and the ISP says everything checks out on their end. When I look at their MX64 they are barely using any bandwidth and nothing looks wrong except every so often the VPN Registry will say Partially connected sometimes then go back to Connected. Any help in trying to determine the issue is appreciated. 

[DarrenOC]

Hi @CashG , is this behaviour happening across all your users using the client vpn?

How many users in total using the VPN at any given time?  The MX64 is marketed for use with approx 50 client vpn tunnels.

[CashG]

This is the site-to-site VPN and only this one location is having an issue. There are 10 other locations configured the same way to connect back to a Hub. 

[DarrenOC]

hi @CashG , I would suggest contacting Meraki Support to check out the VPN Registry server you're using.  Maybe its overloaded and causing this sporadic connectivity issue?

[PhilipDAth]

Is the MX having a problem sitting behind another router doing NAT, or does it have the public IP address directly on the MX?

Is this the same as at the other sites?  Any other differences between this site (such as ISP) compared to other working sites?

[CashG]

Contacted Cisco support and they said the VPN Registry is loaded pretty heavy and they will change the registry. 

[DarrenOC]

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