Meraki

CharlieCrackle · ‎Apr 28 2022

Have been doing lots of wishing and my wish just came true !!!!! You can now de-warp in the IOS app !!! Yipiee.. Just sent txt messages to clients that have waiting for this feature... It works great. Thank you for listening..

CharlieCrackle · ‎Apr 26 2022

Confirmed by Meraki Support not supported 😢

CharlieCrackle · ‎Apr 26 2022

I logged this case with support and so far have no info to help me move forward only answer so far is HA is supported if it is where do you put the virtual IP V6 address ??? Is there no Meraki IP V6 experts on forum ?? support are not helpful so far.

CharlieCrackle · ‎Apr 18 2022

Have a Central MX with 30 Spoke Z3 with people working from home. with Auto SDWAN One internet application requires the source IP to be specific (the outside IP of the MX) If we set the Z3 to have default route to central MX then all works fine except all internet traffic from all Z3 goes via the Central MX killing the internet performance with Office 365 traffic. Would like to turn off the default route so the Z3 use local internet and then add a single static route to all Z3 for single ip address (eg 203.44.X,Y) and send this via the SDWAN. There does not seem any way to do this from Z3.. I tried adding a static route at the MX and ticking include in VPN the advertisement works and all the Z3 see it The issue is you can not add a static route and point to the internet ??? even putting the WAN gateway IP as the next hop is accepted but the packet is dropped by the MX as it expects the packet to go out the LAN not the WAN. Any one got a way I can achieve my end result of having a single IP address routed via the Central MX and out to the internet. ?? Could this be done with a SDWAN Policy in traffic shaping but the Z3 does not have this option.

CharlieCrackle · ‎Apr 18 2022

I am trying to add IPV6 to and existing network. The network has 2 MX64 in hot standby. Q1: Is Hot standby supported in IPv6 ? (does not seem to be support for static shared address) (my current static route points to primary [see picture]) Because in hot standby I need to use 1 subnet of /64 on the outside between MX64 and the rest on the internal vlans (see picture) I have setup static addressing on the WAN and this is working I have setup static addressing on the LAN and this is working. Q2 I do not understand how to get an IPV6 DNS server to the clients on LAN, ipv6 is working buy they are using IPV4 for DNS Where do you set the DNS server they get ?? I added xxxx:yyyy:zzzz:dd/48 to the IPv6 prefixes as I don't have any AUTO vlans (or should I be adding multiple /64 prefixes for every vlan ?? ) In the VLAN Assignments all the VLAN show with the correct Subnet prefix and the status is active IPv6 works. but I then found the next day the VLAN Assignments tables went to expiring soon and then empty and IPv6 was not working.. Q3 Am I doing it totally wrong ???? I configured the Cisco router instead to be a IPV6 dhcp server and setup Prefix pool ipv6 local pool MERAKI_POOL xxxx:yyyyy:zzzz::/40 56 ipv6 dhcp pool MY_V6 prefix-delegation pool MERAKI_POOL dns-server xxxx:yyyy:101::1 dns-server xxxx:yyyy:101::2 domain-name xxx.com.au and then put all all meraki IPv6 settings on auto. both mx64 got IP address xxxx:yyyy:zzzz:ddff:: and the IPv6 prefix got the address from auto it then gave xxxx:yyyy:zzzz:dd01: /dd:02 / dd:03 to each vlan. this worked. But VLan60 had the wrong IPv6 address and the static route required in router to point to pri MX would fail if the MX got a different address. Either I can not find it or the IPv6 configuration for meraki is hard to find. I would love some insight from the IPv6 experts...... Q4) When testing IPv6 some of the testing sites say IPV6 relies on some ICMP IPv6 messages. Is this best practice ??? should I be adding a firewall rule to outside to allow ICMPv6 traffic any to xxxx:yyyy:zzzz:dd:: ??

CharlieCrackle · ‎Apr 1 2022

Currently on hold for 1 hour 10 min and still not through for a meraki forced firmware upgrade that has broken auto-vpn. Support has to be better that this for a cloud product.

CharlieCrackle · ‎Jan 24 2022

I have seen this before. in my case it was channel utilization and co-channel interference. It could be Channel utilization especially if they are 2.4Ghz it might be high causing a lot of retries and using more battery power. you need to measure the AP signal strength at the device and make sure it has enough for the min data rate and MCS rate it is connected at. co-channel interference from other devices the tenants have causing excessive re transmits. This also assumes the WiFi was designed to work at MIN data rate of 24Mbps these higher modulations require more power to transmit and decode but are quicker to transmit if no retries. IoT devices generally are LOW speed low, bandwidth and like low MCS rates as the radios are poor compared with a PC. you might want to have a separate SSID just for these devices with lower data rates if the WiFi was not designed for 24Mbps on 2.4Ghz. At these rates I could guarantee co-channel interference on 2.4hz with all the AP so close to support these rates and with only 3 non overlapping channels

CharlieCrackle · ‎Jan 24 2022

Liking the new wi-fi health check, but it does need more work. I have 1 SSID per band so this should be excellent ! But reported as 2 SSID and rated as poor. 😢 I want to be rated against best practices not industry average !

CharlieCrackle · ‎Jan 23 2022

Looks like I have been using some old partner number for the past 5 years the correct number in AUS is +61 2 8607 8968

CharlieCrackle · ‎Jan 23 2022

Today I can not even get through from Australia. You ring 02 83979191 and you get a message that the extension is not valid.

CharlieCrackle · ‎Jan 20 2022

Are you on windows 10 21H2. ? I found the optional update did not appear on earlier versions.

CharlieCrackle · ‎Jan 13 2022

Microsoft states that it may be possible to mitigate the bug by disabling the 'Vendor ID,' if possible, on the VPN server. Meraki is this possible by settings or a firmware update as this update is just going to reinstall. Microsoft confirmed on Thursday that "Certain IPSEC connections might fail" and that they will fix the issue in an upcoming release of Windows.

CharlieCrackle · ‎Nov 30 2021

Very nice this will help with adoption.

CharlieCrackle · ‎Nov 27 2021

I have just noticed that all my customers have 5 free MT licenses. What is this ??? my account manage says it is the 2 for 1 offer but this does not make sense.

CharlieCrackle · ‎Oct 22 2021

What is really frustrating 90% of my calls are because of "Unable to Fetch Configuration" errors so the customer network is down for the entire time you are in the queue. This is why as a cloud managed infrastructure the support need to be much better than 60 minutes on hold.

CharlieCrackle · ‎Sep 24 2021

I have been wishing !!!! Can we please have De-warping of the camera view of the MV32 in the meraki app. Have a number of customers waiting this so they can monitor animal cages after operations and need the close up de-warped image. It is just too hard to do in browser on a phone needs to be native to the APP Pinch and Drag would be great or even better using the accelerometer in the phone. Also how do you get the grid view is you are more that a Camera-Only Admin. We use tags on cameras to give access to only certain cameras does grid view view work with tags ?

CharlieCrackle · ‎Sep 21 2021

Had a record today 100 Minutes to get through to agent for a simple "Unable to get configuration" Medical clinic down for 100 minutes. Meraki what are you doing ? if you have more bugs like this that require support then you need to get more staff. I am finding more downsides of cloud managed. If the cloud fails and you cannot get support you have a silver brick on site and it is useless, I hate letting my customers down like this. Remember this is "Cisco" Meraki we expect service if we are paying a subscription. Also finding hardware support used to be NBD but now is best effort and taking 10+ days.

CharlieCrackle · ‎Sep 16 2021

What is the meraki SLA for hardware replacement and warranty ? I thaught it was Next Business Day ? I had hardware fail and have been told they don't have any parts in Australia ? How can this be the case ?? How can cisco not have a good spare parts inventory to cover all the active service contracts ?

CharlieCrackle · ‎Sep 16 2021

It is getting worse... 30+ minutes every time lately just to get through on the phone 1 day via support portal even when set to high. My last call to get failed hardware replaced the engineer went off shift when I finished the call and did not even process the RMA. Had to wait till that engineer to come back on shift for the RMA to be processed. I don't expect this from cisco. I remember 20 years ago when cisco support was the gold standard not any more...

CharlieCrackle · ‎Aug 3 2021

Looks like something has changed. The login time is now back to 1 seconds and the Meraki IOS app now works again. hopefully fixed for others as well now

CharlieCrackle · ‎Aug 3 2021

It is definitely the server end. The issue also stopping the IOS app working... just says "Band internet connection" Other users in the organization are having the same issue. tried multiple machines and multiple internet service providers and same issue. I have now opened a case with support 06827732 and sent them the Crome .har file you can clearly see the 40 Second delay with the cloud responding to login. If you are having the same issue can you mention the country you are in.

CharlieCrackle · ‎Aug 3 2021

Anyone else getting 40 Seconds + login times ?? (last 2 days) https://account.meraki.com/login/dashboard_login once logged in it is normal speed. Some times it fails and says you are locked out after too many failures (but you are NOT actually locked out as if you wait 5 min and try again it may work and getting other users who can login (after waiting 40 seconds) it says the account status is OK. maybe it is just shard 153 in APAC Just wondered if other users have this issue in past 2 days.

CharlieCrackle · ‎Aug 3 2021

Just updating the thread After opening a case with Microsoft the issue was at their end Charles

CharlieCrackle · ‎Jul 22 2021

Any one having issues with one way audio using MS teams to PSTN network with MX64 ? I have a number of customers using TEAMS voice to the PSTN network. If you dont make any calls for a while when you make the call you get 1 way audio Called party can not hear the calling party. You hang up and then call again and it works. and keeps working till you don't make calls for a while (say 30 minutes) customer are now ringing there mobiles first before ringing person so they know it will work. if I remove the meraki and put in a cisco router running NAT it works fine.. It is like something gets setup on first calls and then stays there and then times out after no use... tried a sip phone via MX and it works fine. just seems to effect MS Teams Any one else seeing this ??

CharlieCrackle · ‎May 20 2021

My first ethernet network was 10BaseT it was a THICK Yellow Cable with marks every 2.5 meters. The cable was 89m long with terminators at each end. To add a computer you attached a vampire TAP and then using a orange drill tool you drilled into the side of the cable to the thick core and installed the vampire tap. you then connected the vampire tap via and D15 AUI cable to the network card in the computer . You could only TAP at the TAP marks 1.5 meters apart (so collisions could be detected) so there were a lot of big loops of yellow cable under the desks. I still have a piece of the cable and terminator as a memento when decommissioned by the new 16mb Token ring network on Shielded twisted pair and still have the orange tapping tool and an AUI cable !

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CharlieCrackle

Charles Clare

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