It's unusual that the user can see the Meraki camera through the webpage but not through the app on their iPhone. Here are a few troubleshooting steps you can take to help resolve this: Check App Version: Ensure that the user has the latest version of the Meraki app installed. Sometimes, issues can occur due to running an outdated version of the app. Re-login: Ask the user to log out and log back into the app. This can sometimes refresh the user's permissions and visibility. App Permissions: On the iPhone, go to 'Settings > Meraki' and make sure that the necessary permissions (like camera, location, etc.) are enabled. Network Connection: Verify that the user's iPhone has a stable internet connection. Sometimes, connectivity issues can prevent the app from loading devices properly. Reinstall the App: If the issue persists, ask the user to uninstall and reinstall the Meraki app. SSO Permissions: Check the SSO permissions for this user and ensure they're correctly configured. They should have the same access privileges on both the web portal and the mobile app. ... View more

Glad you worked it out and thanks for sharing the answer.  ... View more

I think with the latest update there is a button for SSO. Before you hade to klick on the logo 3-5 times. And then you enter your SSo subdomain. ... View more

I got it working after doing what this link say (For MG but work for MT too). https://documentation.meraki.com/MG/MG_Templates_Best_Practices#Appending_MG_Cellular_Gateway_Networks_to_Existing_Templateshttps://documentation.meraki.com/MG/MG_Templates_Best_Practices#Appending_MG_Cellular_Gateway_Networks_to_Existing_Templates   And then updating to 27.5.11     ... View more

@PhilipDAth wrote: If you have a small number of sites, you could also put all the APs in a single WiFi network.   I have one customer with around 400 APs spread over 200 sites that use a single network for all of them.  In this case, they did this because of the way they wanted to use location analytics. That's true, but I admit to really hating this solution. This is partly because my clients always creep into wanting exceptions for this place but not that one, and I have to implement them. That's a my-customers problem tho. ... View more