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- About JGill
JGill
Getting noticed
Member since Mar 9, 2020
yesterday
Community Record
70
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24
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Tuesday
Was out on vacation so a little slow to reply to this message. What we discovered on the Appliances was if the version showed as Not Running configured version, it had failed to update and rolled back. Mainly saw it on the Z3 devices, but have seen in on MX's also. On the Z3 units they would retry every 12 hours, kicking users off, fail and come back online with the previous version. That was corrected in 16.16.2 if I remember correctly. No way to see the actual version running except calling support.
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Tuesday
Since this just got scheduled for my MX-450 Hub networks, any details on the known issue: There may be an increased risk of encountering device stability and performance issues.
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08-22-2022
08:56 AM
What we saw was AP still operated, but showed down in dashboard. If the DHCP 1/2 life or renewal window hit they would check-in and come back online in the dashboard. Well over 50% of our AP's updated to 28.7 with no drop offs and no new issues reported.
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08-22-2022
08:54 AM
1 Kudo
28.7 Appears to correct this issue. We have over 50% of our AP's rolled, with no new events of units dropping off the network once updated. More important no "New" issues identified so looks to be a "stable" release 😉
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08-22-2022
08:50 AM
1 Kudo
28.7 has the bug fix, seems to be working so far. 29.2 was released the same time, and has notes for the issue as being fixed. Have not tested 29.2 version but looks promising.
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08-22-2022
08:47 AM
Yea, Really don't understand why reading values from a network would matter if its tied to a bound network or not. I could see making changes, but reading values, especially ones that can be overridden, should be an extra reason to have an API audit point.
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08-18-2022
10:16 AM
We should update the "Solved" for this issue to reference 28.7 firmware. So far appears to have corrected this issue.
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08-18-2022
10:13 AM
1,792 of 3,385 Completed. No Access Points dropped off so far today! Looking like 28.7 may have this issue fixed!
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08-17-2022
09:19 AM
We have been slowly rolling out 28.7. So far we have not had one of those sites show on our list of failed AP's. Still early with < 5% of the AP's converted, but we are hopeful! Rolling out another 766 AP's over 53 networks tonight so should have a good feel by the end of the week if this fixes the issue.
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08-15-2022
06:51 AM
Trying to pull the traffic shaping settings for appliances in our networks to sanity check broadband upload/download speeds to SD-WAN settings. Unfortunately looks like the getNetworkApplianceTrafficShaping API is not available for template bound networks? Not sure why as its an local override at each network to match actual broadband capacity settings. getNetworkApplianceTrafficShaping - 400 Bad Request, {'errors': ['Unsupported for networks bound to a template']} Anyone know of a method to pull the data from the dashboard from Security & SD-WAN --> SD-WAN & traffic shaping
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07-19-2022
05:34 AM
At least the new dashboard makes if very clear throughout the day. Of course is so noisy we have missed real events. Maybe someone on the development team(s) should spend some time on the support side of network operations. Over 4 months to fix this? Meraki you can do better than this!
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07-11-2022
11:04 AM
I had 19 locations (out of 240) down this morning. 18 had 1 AP down, 1 location had 2 down. Heard there is a firmware update in testing to address the issue.
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06-28-2022
12:59 PM
So how are others dealing with a maximum number of AP’s per profile? Somehow we got above 1,500 AP in one of the profiles and now can’t make updates. Looking to build a report via API to see how we can break out the AP's to separate profile groups. Seems like a pretty arbitrary number since they are all in different networks / locations. Anyone have insights around why the limit is 1,500 so we can best build a growth plan? A maximum of 1500 APs can be assigned to each RF profile. Note that for customers using a template to manage their networks, this limit also applies; a maximum of 1500 APs can be assigned to each RF profile in a template. A maximum of 50 RF profiles can be defined.
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06-27-2022
05:53 AM
What version firmware and what type of device? I know there was talk of enabling a WAN3 port to support an extra WAN link, or MG devices for cell backup vs. the USB port cellular modems. We have MX84's running 16.16, Z3's running a mix of 15.44 and 16.16.3. All of them only show WAN1, WAN2, and Cellular in insight WAN health. Here's hoping for a new feature to support WAN3 for large critical sites! JG
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06-23-2022
06:19 AM
Guess they spent all the developers time on this new dashboard view vs fixing the actual issue.
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06-07-2022
11:43 AM
1 Kudo
Still looking to see if this is a dashboard reporting issue, or a firmware issue. We know its a Next Tunnel related issue, but looking for a team to stand up and say we own this issue! Otherwise the only option is to roll back code and accept putting the corrected security flaws back into your production network! Going dark on the issue is not really an answer. Anyone from Cisco / Meraki care to take ownership of this issue and share remediation plans? Anyone up for some round table sessions with Cisco / Meraki Executives at Cisco Live to go over issues, stability and product road maps? I'm happy to start putting together a group!
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05-25-2022
09:25 AM
We dropped 33 APs this morning across 27 Network locations. We opened that case on April 25, This is beyond nuts!
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05-19-2022
11:29 AM
1 Kudo
Does sound like they attempted a fix last night (that failed), but at least they are working on it!
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05-19-2022
11:28 AM
They come back when they hit their DHCP 1/2 life renewal. Why? assuming they check back in with a potential IP address change. So depending on when they drop, and what your renewal window is they could be down for some time. Its defiantly tied to the NeXT Tunnel issues. Got pretty ugly on our side last night, sounds like they were making changes. In our case we have done enough packet captures off of switches to know they are still passing traffic and serving clients. We can ping them and they reply. We can see them talking to the Meraki Cloud servers, just show down in the dashboard. PITA as we still need to verify every AP. Waiting on them to put the Dashboard and MR teams into a room and get this figured out. At least let us watch the cage fight!
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05-13-2022
10:03 AM
Same here, Trying to find out if we should rollback until they get this corrected, but don't want to risk dropping any AP's on a rollback if there is a solution coming soon. So far no guidance either way. Roll back and expose security issues, stay current and drive network team crazy. ☹️
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05-13-2022
09:53 AM
1 Kudo
Any insights on these two items? Stable release candidate with significantly reduced VPN throughput? After all the 16.16 issues we are going to need some more details! MX84 and MX100 appliances have significantly reduced VPN throughput. There is an increased risk of encountering device stability and performance issues on all platforms and across all configurations.
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05-13-2022
09:41 AM
The release notes don't mention that being fixed. Just new device support. I just posted a similar issue. All MR46 / MR55. MR42's don't seem to be impacted. They do pass traffic, but a true PITA if you have a lot of devices to manage. And its not just comm losses that cause it, but is very much a catalyst if you have a comm issue. Ticket is in Engineering as a NextTunnel issue. We see them drop across the country at the same time, so unless Meraki Cloud is having hiccups, not just a local communication outage causing the issue.
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05-13-2022
06:04 AM
3 Kudos
Anyone else seeing MR46 AP's dropping / loosing connection from Dashboard when running 28.6 firmware? We see 20 - 30 devices drop across the country, different networks / geographic locations usually all at the same time. Looks like a back end dashboard issue, but trying to get past "its in engineering" is getting old. I'm looking for other Meraki Customers with similar experiences so we can compare AP version / Firmware versions and get some visibility. The AP's do continue to pass traffic and are online. So not an outage issue, but a PITA is you manage 3,500+ access points. If you reboot the AP's they come back online in dashboard, of course taking the AP out of service in doing so. Or if you wait for a DHCP 1/2 life checking point (24 hour leases, renew at 12 hours) they will check back into Dashboard and go green. Just one of many issues, but posting his in the AP group to see what others are experiencing. If there Meraki Product owners for MR, MS, MX or Dashboard components I'd love to have a conversation.
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05-05-2022
08:53 AM
Thanks, Missed that the WAN ports were under the Management Interface!
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My Top Kudoed Posts
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