About GeorgeB

GeorgeB

We know this is annoying and are looking at allowing Camera Only Admins to be treated differently some time in the future.

GeorgeB

Motion Search is available on all MV cameras (MV21/MV71/MV12). Only the MV12 family contains Machine Learning (ML) for Computer Vision (CV) analytics due to the fast Qualcomm Snapdragon SoC. At this time the ML CV is used for object detection, object classification, and object tracking of people

GeorgeB · ‎09-13-2018

This already exists and was added a short while back. https://xx.meraki.com/xxx-xxxxx-xxxxxx/n/AXdkNdV/manage/nodes/new_list/13803404165546?timespan=86400&timestamp=1536854003108

GeorgeB · ‎09-12-2018

Returns video link for the specified camera. If a timestamp is supplied, it links to that time. This is useful for programmaticlly retrieving a video link in dashboard.This negates the need to determine the unique camera URL manually and protects applications from any changes we make to the formatting of this link as API will return the updated URL. HTTP REQUEST GET /devices/[serial]/cameras/video_link PARAMETERS timestamp The video link will start at this timestamp. The timestamp is in UNIX Epoch time (milliseconds). SAMPLE REQUEST curl -L -H 'X -Cisco-Meraki-API-Key: <key>' -H 'Content - Type : application/json' -X GET 'https ://api.meraki.com/api/v0/devices/[serial]/cameras/video_link' SAMPLE RESPONSE Successful HTTP Status: 200 "https://nxx.meraki.com/office-cameras/n/bs0a1k/manage/nodes/new_list/29048243992402"

GeorgeB · ‎09-12-2018

Returns video link for the specified camera. If a timestamp is supplied, it links to that time. This is useful for programmaticlly retrieving a video link in dashboard.This negates the need to determine the unique camera URL manually and protects applications from any changes we make to the formatting of this link as API will return the updated URL. HTTP REQUEST GET /devices/[serial]/cameras/video_link PARAMETERS timestamp The video link will start at this timestamp. The timestamp is in UNIX Epoch time (milliseconds). SAMPLE REQUEST curl -L -H 'X -Cisco-Meraki-API-Key: <key>' -H 'Content - Type : application/json' -X GET 'https ://api.meraki.com/api/v0/devices/[serial]/cameras/video_link' SAMPLE RESPONSE Successful HTTP Status: 200 "https://nxx.meraki.com/office-cameras/n/bs0a1k/manage/nodes/new_list/29048243992402"

GeorgeB · ‎09-12-2018

12X Digital Zoom is now available on all MV cameras. To use go to an individual camera and scroll in and out using your mouse wheel or track pad. Click and drag to change the area you have zoomed in on. Things to note: Works on live and historical video. Will not affect the recorded video. Digital zoom is not available on the video wall, only on an individual camera page. Screenshots are not currently affected by digital zoom.

GeorgeB · ‎08-30-2018

Documentation is now available here

GeorgeB · ‎08-29-2018

https://community.meraki.com/t5/Security-Cameras/Wireless-on-MV12-now-generally-available/td-p/26918/

GeorgeB · ‎08-29-2018

Wireless on MV12 is now generally available. Documentation can be found here Configure per camera under "Settings" WLAN profiles can use PSK or 802.1x You can bulk edit camera WLAN settings

GeorgeB · ‎08-27-2018

Privacy windows are now available for testing. If your camera is on beta firmware you can find the configuration under Settings > Privacy Windows. Privacy Windows work on MV12, MV21, & MV71 You can have up to 10 Privacy Windows per camera Privacy Windows are implemented very early in the imaging pipeline. This means no motion search or people count data will be captured for these areas. Please leave your feedback in this thread, and thanks for helping us test it!

GeorgeB · ‎08-23-2018

Some times the machines are faster than you would like. Nothing to see here, move along ...

GeorgeB · ‎08-23-2018

Thanks @CarolineS !

GeorgeB · ‎08-22-2018

This doesn't sound right. Please message me your case number so I can take a look.

GeorgeB · ‎08-14-2018

This is news to me, considering the 'original' engineers sit right next to me. I guess I better check tomorrow morning to make sure they are still there, they were there a few hours ago :)

GeorgeB · ‎07-18-2018

Have you tested out the sensor crop feature on the MV12? https://documentation.meraki.com/MV/Other_Topics/MV_Sensor_Crop

GeorgeB · ‎07-18-2018

The MV12 is too small for the t-rail kit to fit the default mounting plate. The MV12 is also too small to fit a standard 4x4 junction box. As the camera is not very heavy it can be directly attached to the ceiling tile, but I know this is not ideal. We are working on a mounting kit which will allow for t-rail mounting along with junction box mounting. I hope this will be released in the coming months.

GeorgeB · ‎07-18-2018

Please contact our support team by either calling in or raising a case through dashboard. This will ensure you get some one helping you with the problem as soon as possible. https://meraki.cisco.com/support/

GeorgeB · ‎07-03-2018

The camera detects scene light levels using a dedicated sensor. This sensor detects ambient light levels or light directly falling on the camera. You can see two different scenarios of this not working as you would expect. Camera is in night mode yet it is day time (example in this post). Light levels reaching the sensor fall below the level required for night mode activation. Night mode is activated and the camera removes the IR cut filter and switches to B&W. Camera is in day move yet it is night time. Light levels reaching the sensor are above the level required for night mode activation. This can happen when the camera is mounted very close to an outside light fitting. The light from the exterior light makes the camera believe the scene is bright enough when it is actually dark. Adjusting the thresholds or manual fixing night mode transitions will fix both these scenarios .

GeorgeB · ‎07-03-2018

MA-PWR-MV-LV will be available at the end of August this year. US MSRP is $249. Availability of this accessory is timed for launch with the GA of WLAN functionality on the MV12, also at the end of August.

GeorgeB · ‎06-06-2018

The video wall has been updated and can now support 16 cameras instead of the previous 12.

GeorgeB · ‎04-03-2018

There are no mount accessories for the MV12 at this time.

GeorgeB · ‎03-21-2018

We investigated smoked domes but decided not to offer one after customer interviews and testing of prototype domes. Even a lightly smoked dome cuts light transmission drastically and correspondingly decreases image quality due to the need for higher gain or slower shutter speed. To really prevent people seeing where the camera is pointing you need a heavily smoked dome. We did not speak to any customers where the smoked dome was mandatory, more of a nice to have. We also spoke to customers that said it doesn't make a difference as people worked out where the cameras were pointing any way. Should we get more demand for this we can revisit it's availability as an accessory.

GeorgeB · ‎03-21-2018

GeorgeB · ‎03-21-2018

Hi Adam, We have a known issue currently affecting HDR on MV12 and our aim is to provide an update that resolves this very shortly. The update is currently being tested and our aim will be to roll this out to all MV12 customers once we confirm the fix is effective. Please raise a support case so that you can be notified the moment it is ready. In the interim you can either restart the camera if you see it in this state or you can disable HDR. Based on your screen shot, I would suggest HDR is not needed for this particular camera's field of view due to the lighting conditions of the scene.

GeorgeB · ‎12-18-2017

This is now fixed.

GeorgeB

Community Record

Badges

Re: Admin Timeout

Re: Motion search not yielding any results even though there clearly is mot...

Re: New MV API - Returns video link for the specified camera

New MV API - Returns video link for the specified camera

New MV API - Returns video link for the specified camera

12X Digital Zoom now available on all MV cameras

Re: Wireless on MV12 now generally available

Re: WiFi for MV12 - When?

Wireless on MV12 now generally available

Privacy Windows now available in beta

Re: MV API Released!

Re: Video Wall not loading / spinning wheel / cutting out to black.

Re: Video Wall not loading / spinning wheel / cutting out to black.

Re: Verkada Cameras

Re: Anyone as excited about MV12 as we are?

Re: Anyone as excited about MV12 as we are?

Re: Video Wall not loading / spinning wheel / cutting out to black.

Re: Camera appears black and white - any one experienced this ?

Re: MA-PWR-MV-LV pricing / availibility Europe

Feature Update: Video wall now supports 16 cameras

Re: Is there any L-shaped Arm mount for MC12W?

Re: Anyone as excited about MV12 as we are?

Re: Anyone as excited about MV12 as we are?

Re: MV12 HDR Issue

Re: Update: Video Wall UI improvements

Re: WiFi for MV12 - When?

Re: MA-PWR-MV-LV pricing / availibility Europe

Re: Request: Audio

Re: How is possible to capture a screenshot on realtime video and send it v...

Re: Possible interference from fluorescent lighting MV21

MV Keyboard Controls

12X Digital Zoom now available on all MV cameras

Wireless on MV12 now generally available

Re: Verkada Cameras

Re: MA-PWR-MV-LV pricing / availibility Europe