@sshort Thank you, I never thought of the console logs on the client machine. I've checked this out, logged a ticket with support. My log shows the below error which sounds like a permissions issue. Unpack [602356450414181348]: Unpack started: /tmp/6A337C77-A016-ABFC-74AB-BF2E5C873BDE/download/7f264959d437afcf58c668c0922a530d.dmg 2018-03-23 08:10:19.109010 [0x70000a4e4000]: Unpack [602356450414181348]: attach_dmg(): Failed to mount /tmp/6A337C77-A016-ABFC-74AB-BF2E5C873BDE/dmg to - 2018-03-23 08:10:19.109128 [0x70000a4e4000]: Unpack [602356450414181348]: Unpack failed. 2018-03-23 08:10:19.283457 [0x70000a4e4000]: Unpack [602356450414181348]: detach_dmg(): Failed to unmount hdiutil: detach failed - No such file or directory FAILURE
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