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  • About Noah_Salzman
Noah_Salzman

Noah_Salzman

Meraki Alumni (Retired)

Member since Nov 27, 2018

‎03-12-2021

Noah Salzman

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Community Record

114
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168
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6
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Latest Contributions by Noah_Salzman
  • Topics Noah_Salzman has Participated In
  • Latest Contributions by Noah_Salzman
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Re: MacOS Big Sur - Where should SM bug reports go?

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎07-08-2020 03:00 PM
1 Kudo
‎07-08-2020 03:00 PM
1 Kudo
Hi Peter,   Since you mentioned "zero day support", I wanted to clarify a point lest there was any confusion.   We certainly have access to Apple beta builds (which is how you develop and test to support a new OS release on day one). What I was trying to say was we get those beta builds exactly when everyone else gets them. So, if there is a breaking change we encounter at the same time you encounter it.   Cheers,      ---Noah--     ... View more

Re: Andorid Device Enrollment

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎07-07-2020 09:42 AM
1 Kudo
‎07-07-2020 09:42 AM
1 Kudo
Android Zero Touch was recently added and is the most secure way of rolling out company-owned devices.    For Samsung devices we're investigating support for Knox Mobile Enrollment as well.   https://community.meraki.com/t5/Feature-Announcements/SM-Android-Zero-Touch-now-available/ba-p/86880 ... View more

Re: MacOS Big Sur - Where should SM bug reports go?

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎06-29-2020 10:05 AM
1 Kudo
‎06-29-2020 10:05 AM
1 Kudo
What if it is the product manager that says that?   Joking aside. We are aware the issues with the new builds. Can't give you a time frame yet for when they will be resolved. And, to be clear, right now our priority is working on features on macOS not related to Big Sur (e.g. Education Profile).   FWIW, Apple doesn't give vendors any special early access to builds. I'm not complaining, just explaining that when you install a new macOS beta we have just seen that build for the first time as well. I'm an Apple fan: they are bold in making big changes, but as a vendor supporting them it means that it can take a while to adapt to those big changes.   Noah Salzman Product Manager for Meraki SM ... View more

Re: Profiles are not deleting when a device changes networks

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎06-22-2020 06:36 PM
1 Kudo
‎06-22-2020 06:36 PM
1 Kudo
Hey Vassalon, This is not an area I am intimately familiar with, however, my understanding is that the behavior you are seeing is NOT new. Are you sure you didn't previously de-scope devices before moving them? With regard to the the Refresh Management Profile menu option: it has been temporarily disabled as it was causing an entirely separate problem. We hope to restore it soon. --Noah-- ... View more

Re: Apple Classroom for Mac.

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎06-11-2020 11:33 AM
1 Kudo
‎06-11-2020 11:33 AM
1 Kudo
Daniel, you are correct. We're actively working on the Education Payload feature for macOS. Should arrive in a month or two if all goes well.  ... View more

SM: New field for Operating System Build number

by Meraki Alumni (Retired) Noah_Salzman in Feature Announcements
‎06-08-2020 11:28 AM
4 Kudos
‎06-08-2020 11:28 AM
4 Kudos
Hello SM Admins,   One of our most common wishes for SM is quite simple: include the OS build number in our device inventory report. On macOS in particular, this is very useful as there can be multiple different OS build values for each OS version.     For iOS and Windows the OS build usually matches with exactly one OS version (there are occasionally rare exceptions). However, knowing the OS build information can be time-saver as security alerts sometimes reference the build number – e.g. “10240” on Windows -- rather than the OS version. By providing this extra data we make life easier for admins who need to search on the OS build field as they try and identify potentially vulnerable systems.     As of today, this information is now provided on the detail page of each device and as an optional field that one can add to SM’s Devices list view. Note that Android devices do not have a corresponding value for OS build so none is displayed.     Keep the wishes coming. We can't answer them all, but we do value the feedback and enjoy improving the product knowing that we can always make it easier to use.   Noah Salzman Product Manager for Meraki SM   ... View more
Labels:
  • SM Endpoint Management

Re: Android application crashes when accessing camera

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎05-21-2020 07:14 AM
‎05-21-2020 07:14 AM
Hey Lindseysoft, can you send me an email please? nosalzma@[sounds like Sysco].com   Noah Salzman Product Manager for Meraki SM ... View more

New Feature Announcements community

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎04-13-2020 06:56 PM
14 Kudos
‎04-13-2020 06:56 PM
14 Kudos
Hello SM Community,    Our documentation and community team has put together a great new system for Meraki Feature Announcements. All new SM release notes and feature announcements (large and small) will appear here:    https://community.meraki.com/t5/Feature-Announcements/bg-p/new-features   You can subscribe to that forum for any number of Meraki products or you can select just Systems Manager (in the list below the Subscribe button) before clicking Subscribe if you want to receive a filtered list.    As I have indicated in the past, for SM we want to do a better job with regular release notes and updates. Please monitor that forum as we will be using it for all new announcements.    Noah Salzman Product Manager for Meraki SM ... View more
Labels:
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Re: Location tracking on Android

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎04-10-2020 06:11 AM
1 Kudo
‎04-10-2020 06:11 AM
1 Kudo
Hey CptnCrnch,   What version of the Android app is on that device? Version 5.3.3 of the SM Android app fixed a GPS Location bug, it was released a couple weeks back.      --Noah-- ... View more

Re: SM Agent and macOS Catalina

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎03-31-2020 05:31 PM
‎03-31-2020 05:31 PM
We are slow-rolling 3.0.1, as you have noticed. However, it is fully supported, and -- as it is with most development teams -- it is much easier for us to address issues in a recent version than it is in older versions. ... View more

Re: Cannot add users in Apple Volume Purchase Program

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎03-31-2020 05:28 PM
1 Kudo
‎03-31-2020 05:28 PM
1 Kudo
Thanks for the reports on success guys/gals. A bug fix went in on Friday for this. ... View more

Re: iOS Apps not updating with new 'Keep app up to date' feature

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎03-31-2020 05:26 PM
‎03-31-2020 05:26 PM
Send me a case number in a private message, thanks, I'll take a look.  ... View more

Re: SM Agent and macOS Catalina

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎03-31-2020 05:18 PM
‎03-31-2020 05:18 PM
Please contact support, they can help you get the 3.0.1 agent in place. If you are having issues and already have 3.0.1 then you should open a case. ... View more

Re: Cannot add users in Apple Volume Purchase Program

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎03-25-2020 02:30 PM
‎03-25-2020 02:30 PM
Please send me a direct message with the case number. Thanks.   Noah Salzman Product Manager for Meraki SM ... View more

Re: Anyone else seeing Unverified Certificates

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎03-11-2020 09:12 PM
2 Kudos
‎03-11-2020 09:12 PM
2 Kudos
So everyone is aware, the command mentioned in the previous post is now live in your Dashboard. Use the Refresh Management Profile for any devices that have a profile that appears as Unverified.    Note that in the unlikely chance of a failure on the endpoint device, in refreshing the profile, you will have to manually re-enroll that device in SM. For this reason you should use this command selectively on devices known to have an issue rather than refreshing all devices at once.  ... View more

Re: What can be monitored using Meraki MDM ?

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎03-06-2020 10:28 AM
2 Kudos
‎03-06-2020 10:28 AM
2 Kudos
Refer to Apple's official doc. Meraki SM (and other MDM products that use Apple's MDM features) only have the controls available that Apple provides.    https://www.apple.com/business/docs/resources/Managing_Devices_and_Corporate_Data_on_iOS.pdf   The answers you are looking for can be found in that doc under the "MDM cannot see personal data such as" list. ... View more

Re: Apple Classroom for Mac

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎02-21-2020 09:43 AM
‎02-21-2020 09:43 AM
Howdy,   macOS Education Payload is still in development, not released yet. One of the complexities here is fixing support for the "user channel" on macOS — it's not as simple as just creating a new payload.   For the purposes of transparency, we are still probably a couple months away from completing this. That said, there have been the many requests for this feature in this community and in Wishes™ so we are looking forward to getting it completed.   Noah Salzman Product Manager for Meraki SM ... View more

Re: Anyone else seeing Unverified Certificates

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎02-21-2020 08:01 AM
4 Kudos
‎02-21-2020 08:01 AM
4 Kudos
Update: we've made good progress on our feature for refreshing certificates. We're trying to get this wrapped up and tested by the second week in March.    What are we delivering? The way to fix the Unverified Certificates is to refresh the management profile on the device. We are adding a new command so that you can pick the time and targets rather than Meraki doing this en masse in the backend. The new command will be next to "Refresh Device Details".      Every deployment is a little different and because of that it's always prudent to run tests before pushing out a change to the management profile. We will be recommending that you run this command on a subset of your devices before performing this command on all devices that are showing "unverified". We do not expect issues with refreshing the profiles, however, if there is an issue the device will need to be manually re-enrolled.    We will update this thread once the feature has been released. ... View more

Re: Interested in trying out a new 802.1x onboarding feature?

by Meraki Alumni (Retired) Noah_Salzman in Wireless LAN
‎02-19-2020 09:53 AM
1 Kudo
‎02-19-2020 09:53 AM
1 Kudo
@sebas Please send me a note from your work email at first dot last at meraki.net and we can get you setup. ... View more

Re: Interested in trying out a new 802.1x onboarding feature?

by Meraki Alumni (Retired) Noah_Salzman in Wireless LAN
‎02-19-2020 09:52 AM
‎02-19-2020 09:52 AM
@Fabian1 We have done some research into how this would work on Chrome OS and the result was that there is no straightforward way to accomplish this. I wouldn't totally rule it out but, to be clear, it's not currently on our to-do list. However, I would be interested to discuss this with you if you have the time. My work email address is in post in this thread. ... View more

Re: Cisco IT deploys Systems Manager

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎02-06-2020 09:49 AM
‎02-06-2020 09:49 AM
"BYOD" in the case of the Cisco IT story above means "the Cisco employee bought the phone but it is fully managed by Meraki SM".    To your point about the screen shots: the Cisco IT team did a great job and creating an on-boarding work flow that is easy to understand and pleasant to use. We (the SM team) certainly will be using it as inspiration for some future enhancements.  ... View more

Re: Owner Information Missing

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎02-04-2020 10:10 AM
‎02-04-2020 10:10 AM
Hey Beks88, can you send me a case number via direct message? Thanks. ... View more

Re: Anyone else seeing Unverified Certificates

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎02-04-2020 03:54 AM
‎02-04-2020 03:54 AM
Hey All, sorry for the delay on this one. The feature we are building to address this is still in our queue, it just got put behind a couple more critical issues. I'll provide an update as we get closer to delivering it.   ... View more

Re: Interested in trying out a new 802.1x onboarding feature?

by Meraki Alumni (Retired) Noah_Salzman in Wireless LAN
‎01-24-2020 09:25 AM
2 Kudos
‎01-24-2020 09:25 AM
2 Kudos
Please send me email at first dot last at meraki dot net -- I'm happy to discuss the feature with you. ... View more

Re: Post-webinar discussion thread

by Meraki Alumni (Retired) Noah_Salzman in Mobile Device Management
‎01-23-2020 11:15 AM
2 Kudos
‎01-23-2020 11:15 AM
2 Kudos
@nmphxaz You okay if I connect you to a (technical) sales engineer for a demo? If you have more questions after that I'm happy to help out. ... View more
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Kudos from
User Count
DjShroll
DjShroll
1
Green_Ghost
Meraki Employee Green_Ghost
1
BlakeRichardson
Kind of a big deal BlakeRichardson
5
vassallon
vassallon
7
CarolineS
Community Manager CarolineS
12
View All
Kudos given to
User Count
binarydaze
binarydaze
1
Meraki-PM-Team
Meraki Employee Meraki-PM-Team
5
JesseN
Meraki Employee JesseN
1
Phi-L
Meraki Employee Phi-L
1
Saralyn
Meraki Employee Saralyn
2
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My Accepted Solutions
Subject Views Posted

Re: Meraki SM App not reporting Enrollment correctly

Dashboard & Administration
1591 ‎09-30-2020 10:14 AM

Re: Anyone else seeing Unverified Certificates

Mobile Device Management
13222 ‎03-11-2020 09:12 PM

Re: Meraki MDM App failing

Mobile Device Management
5820 ‎12-09-2019 12:06 PM

Re: cannot add profile to AppleTV via Configurator 2.0

Mobile Device Management
2417 ‎10-17-2019 11:21 AM

Re: Apple Mac, Model name / Model Identifier in System Manager

Mobile Device Management
3447 ‎09-27-2019 02:43 PM

Re: DEP Sync W/Apple failed

Mobile Device Management
5659 ‎09-19-2019 02:34 PM
View All
My Top Kudoed Posts
Subject Kudos Views

New Feature Announcements community

Mobile Device Management
14 2344

Interested in trying out a new 802.1x onboarding feature?

Wireless LAN
12 6662

New doc on MAC randomization

Mobile Device Management
8 3283

Re: No longer able to edit devices in DEP view

Mobile Device Management
6 17960

Re: Anyone else seeing Unverified Certificates

Mobile Device Management
6 14127
View All
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