Hi all,
Once again, I would like to thank you for this feedback. It is great to see interest in expanding the knowledge and training of the Meraki environment.
We strive to try and make our products as plug and play and easy as possible, so that you could potentially give it to my 90 years old grandfather and he would be able to set it up 🙂
The truth is somewhat more complex as networking is not that straight forward and each of us has a different approach and preference to the way we like to set things up; the features also go quite in depth at times and cover topics that your average Joe wouldn't know about or that Meraki handles slightly differently and this is, I think where we find the need for training.
We do offer the CMNO training for the Meraki customers and partners ( https://community.meraki.com/t5/CMNO-Resources/Course-Information/ba-p/12520 ) and that's specifically targeted to end users to give them the foundations to manage their network.
The target of the CMNA is pre-sales engineers and that is why the eligibility includes partners and solutions providers.
I wouldn't class the CMNA as a better training compared to the CMNO; the two sessions are different and have different audiences.
We also need to keep in mind that we have a very comprehensive documentation website and that we have resources to help with design advice.
I think @BlakeRichardson is actually doing the best thing he can and the one we appreciate the most, which is being transparent and provide us feedback every step of the way. This is the way Meraki evolves and revolves around you as customers.
I know you might have been waiting for a long time now, but we want to ensure that if we introduce something, we do it properly.
Keep on showing your interest on receiving more in depth training and I recommend also writing (this topic is a good place to start) what subjects you feel we should expand on.
Thanks!
Giacomo
Please keep in mind that what I post here is my personal knowledge and opinion. Don't take anything I say for the Holy Grail, but try and see!
Appreciate who helps and be respectful of every opinion and every solution offered.
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