Unable to access Meraki Go Configuration

[StephenYork]

When I login to the Meraki Go portal via the webpage, I see my network name, but it tells me I have no hardware and of course, I see nothing about my network.  If I try to add my hardware, and then hit the Next, Review Scanned Hardware, it says Error Session Forbidden.  If I try from the mobile phone app (Google), it just spins and gives me nothing.

I do have Internet connectivity on my wired and wireless networks.

I have tried with turning off the WiFi on my phone and just going 5G

I have uninstalled the Meraki Go app on my phone and reinstalled

I knw we are at end of life, but the portal is supposed to be good for a couple more years.... Any guidance would be hugely appreciated as I think my configuration on my GX50 has changed 😕

[StephenYork]

Update: I tried to create a new account using a different email, and when I tried to enter my GX50, it tells me the device is already claimed so I know that Cisco knows I own the device, but for some reason, my Meraki Go account containing my network is F#$^^@%'d up....

[Mloraditch]

As it seems you've tried multiple devices and browsers, if there's not another admin who can remove and re-add your access, I suggest contacting support.

[StephenYork]

I sent them an email - no reply yet so I was hopeful somebody out here might know something to try...

[alemabrahao]

In this case, only Meraki support will be able to help you. What I suggest is that you contact them by phone.

[Vladas]

I experience exactly the same problem.

And I cannot contact support from the portal nor from the app. It just hangs waiting.

No other ways are listed here:
https://documentation.meraki.com/Go/Meraki_Go_-_Support

What I am supposed to do now? Any advice?