Ideally from the Cases section in Dashboard (? at the top right > Cases) ; alternatively from meraki.com/support, however you'll need to provide some details about which organisation, so I'd recommend the first method!   Giac ... View more

thanks all for the replies   looks like we are going to move forwards   thank you ... View more

We came across the same issue and found bug https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvq00652/?rfs=iqvred which was affecting our test results. ... View more

Hey guys, fix it. Downgrade version 25.x  all done. But study the case for upgrade 26.x (the bug list is interesting)   regards   Entao, se algum amigo de profissão chegou até aqui. Conselho faça um downgrade.  Mas estude o caso para fazer o upgrade para 26.x (o bug list é extenso, até uma vergonha a Cisco liberar um equipamento com tanto ajustes ) enfim. all Done.     ... View more

thank you for the answer   it makes sense that they are saying with the pair-wise but would this effect all devices at the same time? the wifi connected but no traffic is good as well as it would make sense when the wireless looked 100% but there is a potential traffic is not passing   when it comes to devices I have 3 different devices (make and model) that were all effected with this event so the chipset part seems weird  or do you mean the chipset in the Meraki AP? in this case the AP was an MR42 - but I guess all chipsets are pretty much the same across the Meraki product range?         ... View more