Meraki

KathleenJ · ‎Aug 29 2023

Please try the instructions from this KB.

KathleenJ · ‎Aug 29 2023

Do you have Meraki dashboard access and have you tried setting up the MR in the dashboard? To access the dashboard go to dashboard.meraki.com. As others have said it's probably still under the ISP's account and unfortunately if you don't have dashboard access the device is probably still registered to the ISP account and you will not be able to claim it on your own dashboard. If you are interested in purchasing an MR to use as an access point please reach out to your Cisco reseller and they can help you.

KathleenJ · ‎Aug 28 2023

As others have suggested please give Meraki a try. There is tons of great documentation that can be found online. If this doesn't answer your question then you can reach out to Meraki Enterprise Level Support which is available 24/7. To access information about Enterprise level support from the top-right-hand corner of your dashboard and you will find a "question mark". Click on this and then scroll down to "Get help". On the Get Help page if the documentation hasn't assisted you then go to "Still Need Help". From here you can either open an email support case or contact the 24/7 support number.

KathleenJ · ‎Aug 14 2023

Hi Tim, All of your Meraki devices are covered by your enterprise license. What this means is that you have unlimited phone support with Meraki. As was suggested contact support and ask them to pin the firmware for you on specific devices so you can test prior to rolling out an upgrade.

KathleenJ · ‎Aug 11 2023

As has been mentioned after the license expires you have a 30-day grace period to renew your license with an authorized Meraki reseller. Here is a link that provides detailed information on the access you will have after the license expires. https://documentation.meraki.com/General_Administration/Licensing/Meraki_Licensing_FAQs#Co-Termination_Licensing_FAQs

KathleenJ · ‎Aug 10 2023

I need some more information please. When you say Meraki VPN what do you mean? Also when you say 0 for upload speeds how did you determine this? If you can please explain in more detail what your setup is and what you are trying to accomplish that would be helpful. In this instance, you may want to open a support case because you can show them the errors you are seeing and they can troubleshoot the VPN issue. On the top right-hand side of your dashboard there is a "?" and you can click that and then click on "Get Help". From there scroll to the bottom and select "Still need help?"

KathleenJ · ‎Aug 10 2023

What happens when you plug a laptop/computer directly into the t-mobile gateway? Does that work?

KathleenJ · ‎Jul 24 2023

You will need to log into your Apple Business Manager and change the settings.

KathleenJ · ‎Jul 20 2023

Good point, I removed my post.

KathleenJ · ‎Jun 21 2023

There are a couple of KBs you can check out for blocked URLs and categories. It looks like maybe someone put in a category filter. https://documentation.meraki.com/MX/Firewall_and_Traffic_Shaping/Blocking_Websites_with_Content_Filtering_and_Layer_7_Firewall_Rules https://documentation.meraki.com/MX/Content_Filtering_and_Threat_Protection/URL_Block_List_and_Allow_List_Patterns

KathleenJ · ‎Jun 7 2023

Yes, the MR can be plugged directly into a non-Meraki device. If you go this route, you will most likely need to purchase a PoE Injector.

KathleenJ · ‎May 16 2023

You can absolutely pre-deploy these items at home to configure them and then move them. The only change you may need to make is on the MX for the IP address if you are not using DHCP. Take a look at the information for the local status page if you do have a static IP for the MX. https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/Using_the_Cisco_Meraki_Device_Local_Status_Page

KathleenJ · ‎May 2 2023

Hi h_n, I'm not sure if you have looked at the Meraki documentation yet on NetFlow so in case you have not here are some links. https://documentation.meraki.com/MX/Monitoring_and_Reporting/NetFlow_Overview You can also do Netflow on an MS390 that is running MS 15.X and later. https://documentation.meraki.com/MS/Monitoring_and_Reporting/MS_NetFlow_and_Encrypted_Traffic_Analytics Please let me know if you have any questions. Kathleen

KathleenJ · ‎Apr 6 2023

LanceFiveland, I had to log in with my Cisco Credentials and then went to the catalog where I was able to find all of the courses listed plus a ton more. The link for the catalog is Catalog | Meraki Learning. Kathleen

KathleenJ · ‎Mar 29 2023

Hi Windows_Kid As someone suggested you could do this via API. Or if it's just a couple of RF Profiles take screenshots. Meraki currently does not offer a way to export this as a CSV file but you can always click on the bottom right corner on "Give your feedback". Kathleen

KathleenJ · ‎Mar 24 2023

Hi Kautz, Meraki does not support any external/non-Meraki sensors in the dashboard. If you would like the ability for people counting and motion detection these features can be found in our MV product line. Smart Cameras | Enterprise Cloud-Based Security Camera System | Cisco Meraki

KathleenJ · ‎Mar 21 2023

Thaks for the clarification. The best way to make this request is at the bottom right hand corner of the dashboard there is a button that says "Give your Feedback."

KathleenJ · ‎Mar 21 2023

Hi, I'm a little confused by your question. The Meraki sensors do not have external inputs, they use bluetooth to either connect to an MR or a MV. You can view the events on your dashboard or setup alerts to send a text message.

KathleenJ · ‎Mar 10 2023

I see that you asked this question a week ago, was support able to assist you?

KathleenJ · ‎Mar 10 2023

Which model AP is losing connectivity? The one's that are losing connectivity and reconnecting is at the same time or is it random?

KathleenJ · ‎Mar 10 2023

I love CRC errors, mostly just kidding. But before Meraki I worked for a test equipment company. CRC errors as has been stated are almost always a cable issue. If you are using fiber instead of copper, then the probability of a bad cable increases greatly. To test if the issue is a cable or a port if possible, move the connection to a different switch port and see if the problem follows the port. If the issue follows the port then it's a cable issue. If the problem remains on the single port then you have a bad port. Let me know if you have any questions.

KathleenJ · ‎Mar 8 2023

I'm glad this worked out. The New to Meraki Community is amazing.

KathleenJ · ‎Feb 22 2023

Hi, Please use the "Give your Feedback" in the bottom right-hand corner so that your request will be directed to the engineering team. Also raising the issue with your SE is a great idea. Kathleen

KathleenJ · ‎Feb 22 2023

You have gotten some great advice. The more people who make feature requests the more visibility this will get to PMs.

KathleenJ · ‎Feb 21 2023

Hi HL1, If I'm understanding this correctly it sounds like your company has acquired another company that also uses Meraki. Can you please confirm this because Meraki licenses are not transferable. Personally, I would reach out to your reseller and ask them how you can transfer the licenses. It may just be a case where you need to run two networks in parallel until you are able to obtain licenses for the MX and MS under your company name.

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